Recently purchased a Washer at the Store. Jim Arata (Store Manager) provided OUTSTANDING service…read more Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, and very Helpful . The Delivery folks who installed the Washer were equally OUTSTANDING. They meticulously removed the old Washer and proceeded to install the new washer. Before leaving, they insured and left the Laundry room was cleanliness. Definitely, Jim Arata and others are Ambassadors for Bray and Scarff.

I purchased a very expensive GE washer and dryer. The washing machine stopped working a little…read moreafter one year. They sent a service rep who ordered parts. Parts came in after not having a washer for two weeks. He puts the parts in and still doesn't work. So now we will be waiting again for parts and hope they can fix this. Here's the problem with Bray and Scarf. Good luck with anyone picking up the phone at the service department. If they do answer they are less than helpful. I called the store several times in Sterling and asked for the manager to call me. Still has not called. They take no ownership in their products they sell. I think Bray and Scarf used to have a good reputation years ago. But that's clearly over. I will never buy anything from this company again. Sadly you get better service at the big box chains. Update: The repair technician came to my house, and the parts he brought did not fix the machine. GE advises ordering additional parts. I called Centricity, the warranty company (All warranty claims go here). They told me that Bray and Scarf have not yet sent them the request for repairs. This is 4 days later. Additionally, the technician informed us that Bray and Sacrf do not determine when they reach a decision on whether the machine is unrepairable. However, Centricity told me that it is the technician from Bray and Scarf who makes that determination. So clearly, no one wants to accept any responsibility So, I called the service department, and again, I could not get through to anyone. Waited on hold several times, then was disconnected. So I called the corporate number, and the receptionist told me that they are "checking the lines." I assume she meant there is a technical issue. However, this has been my experience over the past several weeks: no one in the service department answers the phone. Also, the manager from the Sterling VA store has not returned my call.

Very helpful and great choices!! They had my records from several years before as wellread more

Just started phase 2 of a kitchen remodel where we're looking for tile for a backsplash. Heard…read moreabout this store from a co-worker so wanted to look a the selection. Huge store with lots of color segmented tile options with prices clearly marked. Just started shopping so not sure how the prices are but we were able to find some options that would work. Not a very customer service oriented vibe. One person at a computer terminal alone didn't even acknowledge us nor did others who were helping others. I did notice a few other customers like us, went in looked, no one asked if we needed help and left like us. Gap has greeters to make sure that they "touch" each customer that comes in. Would not go back.

We cannot say enough great things about Modern Kitchen! Luba was very skilled at the design of our…read morenew kitchen. We didn't change the footprint but she managed to get us more cabinet space. Ahmet and the crew were very communicative and the crew was meticulous in tidying up at the end of each work day. We would definitely work with Modern Kitchen and Home Solutions again!

Renovating two bathrooms and a basement. Great design. And very professional work! Typically same…read morecrew every day.

Wonderful experience! I worked with Sasan for my project, which had a tight deadline--I really…read moreneeded 2 rooms in my home finished before the holidays and he was able to deliver! His team also installed a door and trim for a closet space that I needed finished. In short, my flooring and carpentry experience with Floorware Interior Works was great! Sasan has a great eye for design and can advise on aesthetics, which I appreciate. His showroom has a wonderful selection of flooring material and I was able to find one that suited my house perfectly. Communication - Excellent and prompt. Sasan communicates clearly via phone or text and will let you know what to expect and when. If I had a question, he was quick in getting back to me. He gave me a call at the end of each project day to check how I felt and if I had any feedback. I very much appreciated how much he cared that my project was done right and to my satisfaction. Quality of work: Again, wonderful. Both the flooring team and the carpentry team were quick and efficient. They always arrived on time and were very polite! They left the space clean after installation. I will definitely work with him again if I need other renovations in my house. Already dreaming of new countertops!

Ramin and his team promptly and transparently communicated with me. Their estimate was…read morestraightforward and fully explained. Scheduling was seamless and the team arrived as expected and on time. The team took exactly the amount of time that was estimated to take and the results were amazing. Top quality and without a hitch. Will hire again for any flooring/carpeting needs.

Our kitchen renovation went wonderfully with Flooring & Cabinet Outlet. At the start of the process…read moreI reached out to several companies for quotes and Shawn was the only one that offered to come see the space in-person and take all the measurements required to build a quote. All the others required us to do that ourselves which is doable but a bit complicated. We received quotes from 1/2 a dozen companies and none of them could provide a design that included all the details we had on our wish list except for Flooring & Cabinet Outlet! On top of finally getting a design we wanted Shawn's quote was so competitively priced we knew he was the right choice. Shawn was so responsive over email, phone and even text. As we corresponded over the project, we always had the information we needed from him and never felt lost or ignored. Shawn kindly offered to review all the appliances we had chosen before purchase to confirm that they would work within the design and measurements .Our fridge was a unique, non-standard size and Shawn even sent us the exact product he recommended, and we love it! Shawn's team installed our cabinetry, countertops and sink pluming. They had completed their work in just 3 consecutive days! The crew was polite and kept the place clean as possible. We are so happy with the results. I would hire Shawn and his team again and again if given the opportunity.

We had a great experience working with Flooring & Cabinet Outlet. We had a small half bath on the…read moremain floor that we wanted retiled and we wanted the builder grade vanity removed and a new vanity installed. The price was competitive and we were very pleased with the end result. The contractors were on time, professional, used plastic to tape off the area and minimize dust and cleaned up at the end of the project. We would highly recommend Shawn and his team.

WellCraft Kitchen and Bath remodeled a dated basement bathroom and replaced carpet with waterproof…read morewood flooring for us, and I highly recommend them. We remodeled three bathrooms the previous year with another company, which had a lower estimate than WellCraft. Wish we had gone with WellCraft for all of the remodeling, as it would have been money well spent. WellCraft did what they said they would do, on time and on budget. Throughout the project, they listened and gave sound advice. Any remodel is disruptive, but WellCraft made the process as painless as possible. They were also flexible, and respectful of our time and privacy. Ali made creative suggestions on design, and brothers Jose and Steve executed with a high degree of skill and craftmanship. I especially note Jose's work ethic--it was amazing what one man could accomplish in a day.

WellCraft kitchen and bath did such a great job with transforming are small half bathroom/powder…read moreroom into a full complete bathroom with a new standing shower. From the beginning, all the way to the end product WellCraft made the whole project seamless for me while also ensuring all the details were to my standards. Sara, who was in charge of the design, walked me through every detail and made the design/consultation fun. She did a very good job at bringing my vision of the bathroom into life while also recommending materials that would best compliment each other. As far as the actual construction, they worked in a very timely manner, and completed the work within the deadline I provided. All of the construction details were thoroughly looked over throughout the entire process. The tile work is beautiful and makes everything look so clean! Overall, I am absolutely in love with our new bathroom, it really makes our house pop and I enjoy using it everyday. Highly recommend this company for your next bathroom renovation!

I had to postpone my project until next February, but I want to take a moment to say that NV…read moreKitchen and Bath provided an exceptional experience from the start. Out of all the estimates I received, none of the other companies offered a clear plan, design, or even explained the stages of the project. It all felt vague until I spoke with NV. Huge thanks to Amir and Taylor for walking me through everything with such clarity and professionalism. They made the entire process easy to understand, and I truly felt confident in their approach. I'll definitely be coming back to them when I'm ready to move forward with my project next year.

If Yelp would let me give them negative stars I would. They are the worst contracting company I…read morehave ever dealt with to a point that it is a scam. Hired them in April to do our kitchen and a day before their schedule start date it would get pushed back a week or two until the last response I got was that the team that was scheduled is tied up with another project (most likely quit from not getting paid) and another team would be scheduled. This was the beginning of May!!! Cannot get ahold of anyone via phone, email, chatbot even the showrooms are locked up. Time for a lawyer to get my deposit back!!!

I want to sincerely thank Alan and his team, Marlon and Emmanuel, for taking such great care of us…read moreduring our home renovations. In July/August, we experienced a ceiling leak that caused significant damage throughout our home, impacting two bathrooms, the playroom, entryway hallway, and laundry room. After water mitigation and demolition were completed, we were left needing extensive repairs and full remodels of the affected areas. This was our first time dealing with a major home issue, and navigating insurance, contractors, and conflicting opinions felt overwhelming and stressful. I spoke with several contractors and received multiple estimates, but Alan stood out immediately. He was the first to respond and the first to give clear, straightforward, and honest answers. Beyond that, Alan is genuinely such a fun and easygoing person to work with, which made a stressful situation feel much more manageable. He has a great eye for design and prioritizes top-notch materials while still being realistic and respectful of budget. He guided us through the design process, helped with material selection, and made thoughtful recommendations every step of the way. Marlon and Emmanuel are incredibly knowledgeable, respectful, and truly kind. They treated our home with care and always took the time to explain what they were doing, which made us feel confident and at ease throughout the process. Fast forward to today, we finally have our home back -- and we couldn't be happier with the results! Not having functional bathrooms and access to certain rooms for months took a toll on our family and our mental health. Click Construction stepped in during a very difficult time and helped restore not just our home, but our peace of mind. My only regret is not finding them sooner. I've attached before-and-after photos so you can see the incredible transformation for yourself. I highly recommend Click Construction to anyone looking for quality work, honesty, and a team that truly cares.

I'm so glad we found Alan and his team. We had our tiny en-suite shower redone and they did a…read morefantastic job. We had some crossed wires (with the tile supplier, and about scheduling and during wrap-up), but Alan impressed me with how reachable and responsive he was - he was always just a text or phone call away, so we could talk through solutions together. I wound up having to choose a new tile plan two days before the project was due to start, but we got a little creative, and I love how it turned out! The shower and bathroom are too small to take good pictures, but it looks awesome. Alan cares about doing things right, his team is super competent and easy to work with, and I'd absolutely hire them again for anything they're willing to take on!