Image Flooring installed beautiful hardwood floors through most of our home a few years ago…read more Recently James and his crew installed carpeting in our lower level. Pleasant experience start to finish. Professional work, reasonable pricing.

This was the second renovation for which we hired Image Flooring & Design to perform the work and…read morewe could not be happier. The first renovation was a guest bathroom that we hired Solomon and his team to renovate two years ago. They did a great job. This project was much larger and included gutting our original (1969) master bathroom, moving fixtures and walls, and creating a walk-in closet from the bedroom next to the bathroom. After receiving proposals from 4 different companies, we chose to go with Image. They were not the lowest nor highest price, but we were comfortable with them and knew that the work would be done right. It was. Solomon and the Project Manager, Mr. Fikri, were amazing. Every step of the way they made sure everything was going right, according to the plan. Any questions that came up and decisions that needed to be made they were thorough, fair, reasonable and always had great ideas. The communication was great. We knew exactly when Mr. Fikri and his team would arrive to work and they did. The master bathroom is now a beautiful focal point of our home with a state of the art glass enclosed shower, a water closet, heated floors in the bathroom, and a magazine quality walk in closet. Two months later my wife and I still feel like we live in a hotel. We already have our next project planned (a kitchen renovation) and we will not hesitate to hire Image once again to perform the work. We highly recommend them.

We have used Home Design Center & Flooring for multiple home improvement projects throughout our 30…read moreyears in Vienna, including bathrooms, flooring (hardwood, tile, and rugs), and kitchens. Our most recent project, completed several weeks ago, was the complete remodeling of two bathrooms. They came out looking great with no cost surprises! A very smooth and fulfilling experienc! Nafi, the owner, is an artist and engineer all in one. His bathroom and kitchen designs are creative, is current with the most recent design trends and he is great at understanding his customers and tailoring his artistry to incorporate their input and tastes. The company is a true "one-stop shop" and assumes the total project responsibility and pricing of all the key aspects of a project (design, electrical, plumbing, product parts, and labor). When they give you a bid for the work they don't exclude or caveat the bid with subcontracted work or parts and the related pricing that they do not directly control. That is refreshing! Nafi himself stays very close to all of his jobs ensuring a quality, timely final deliverable! Steve and Debbie Vienna, VA

The owner is an absolute jerk. They will cut corners but still charge full price. Don't bother…read morewith this place, there are many better.

After speaking with several companies, I chose to go with Industria. Their price was reasonable…read moreand Lucas was very knowledgeable. He was also very efficient in communicating with me about any questions I may have. The crew showed up on time, were very friendly and professional. The floor refinishing went very smoothly and they were able to help us decide on a color by staining a couple of areas on our floor and leaving it overnight. I never felt rushed. My entire first floor was done at the same time. The floor looks brand new! I'm so pleased with the color, the team, the finishing and the efficiency of the entire process.

Communication skills were poor. Late for every deadline, miscommunication with the company and…read morecontractors. It was affordable and started with professional invoice and design, everything but even the results were disappointing.

Excellent service and fair price! Highly recommended!…read more Everything was done on time and on schedule

I got lucky when I decided to call the owner Bardiya based on google and yelp searches. Even on the…read morephone I could tell this was someone I would be able to trust. I had one room in the basement, and everything went well. Great product, great price, and fast installation. I would not hesitate to recommend this company.

Our kitchen renovation went wonderfully with Flooring & Cabinet Outlet. At the start of the process…read moreI reached out to several companies for quotes and Shawn was the only one that offered to come see the space in-person and take all the measurements required to build a quote. All the others required us to do that ourselves which is doable but a bit complicated. We received quotes from 1/2 a dozen companies and none of them could provide a design that included all the details we had on our wish list except for Flooring & Cabinet Outlet! On top of finally getting a design we wanted Shawn's quote was so competitively priced we knew he was the right choice. Shawn was so responsive over email, phone and even text. As we corresponded over the project, we always had the information we needed from him and never felt lost or ignored. Shawn kindly offered to review all the appliances we had chosen before purchase to confirm that they would work within the design and measurements .Our fridge was a unique, non-standard size and Shawn even sent us the exact product he recommended, and we love it! Shawn's team installed our cabinetry, countertops and sink pluming. They had completed their work in just 3 consecutive days! The crew was polite and kept the place clean as possible. We are so happy with the results. I would hire Shawn and his team again and again if given the opportunity.

We had a great experience working with Flooring & Cabinet Outlet. We had a small half bath on the…read moremain floor that we wanted retiled and we wanted the builder grade vanity removed and a new vanity installed. The price was competitive and we were very pleased with the end result. The contractors were on time, professional, used plastic to tape off the area and minimize dust and cleaned up at the end of the project. We would highly recommend Shawn and his team.

Mario and his crew did amazing work for us and we wont hesitate to use Mardeck's again in the…read morefuture. Our house needed a complete renovation and we had a very tight schedule. Mario reviewed the work and offered a very competitive bid that also met our timeline. Mario and his crew completely renovated our kitchen, 3 bathrooms, and basement, while also refinishing the floors, replacing doors, and painting throughout the house. Every deadline was met and the crew worked around our needs as we moved into the house. The work was done very professionally, and Mario helped us find designers and suppliers to complete the work. Unfortunately there isnt much more work we need done! But we will definitely use Mardeck's in the future, and highly recommend Mario

Mardeck's installed a composite deck and steps, and 'modern' wire cable railings for us in January…read more2021. While it took a while for the parts to arrive, they provided excellent updates and we are happy with the process and quality of final product. Carolina was particularly patient at the beginning in laying out all our options and providing price comparisons so we could find the most affordable solution. Christian and Mario diligently braved the coldest weather of the year and went the extra mile to ensure our unique requests were met. Mardeck's was the most reasonable of the four estimates we got. Random strangers have knocked on our door to ask who did the work. Mardeck's clearly has the customer's interests at heart; it's refreshing to work with honest professionals who are great at communication with an eye for detail.

We have used Annandale Floors for two jobs in the last several years. The realtor selling our…read moremother's house recommended them. For her house, they did extensive work on hardwood floors and stairs that had been neglected, showing wear and water damage. The results were beautiful and contributed a great deal to the quick sale of the house. More recently, they refinished our kitchen floor. Again, every aspect of the job was superb. Scheduling was quick and convenient. The two-person crew was extremely professional, careful, and hardworking. Their years of experience showed in the quality of their work. All materials were of the highest quality, and the crew was very knowledgable about proper use and explained every step of the process. Our heavily worn and deeply scratched oak floor now looks brand new. The price was fair, especially given the quality of the work. I highly recommend this company.

I honestly can't recommend Annandale Floors and Vance highly enough. On a scale of 1-10, they are…read more10,000. They are real flooring experts who are knowledgeable, professional and provide high quality service. You are not dealing with a company that hires mediocre subcontractors. They are the best of the best in Northern Virginia. I found Annandale Floors after I had a horrible experience with another company that had refinished my floors in April 2023. Vance explained to me what my options were and invited me to pick out stain colors I liked. I loved that he is Bona certified and had the expertise to use higher quality Bona products, not the cheaper Minwax brand the other company had used on my floors. He prepared 10 sample boards for me - allowing me to see what different stain colors looked like ahead of the project. The other company had asked me to pick stain colors off the website, put down 5 sample colors on the floor and gave me 24 hours to make a decision. FYI, picking a stain color is the hardest part of this process and Vance's patience with me was priceless. I texted him constantly with questions and he was very responsive. I used my sample boards to test out different colors in different parts of my home at different times of the day. Once I was ready to proceed, I was comfortable with the 6 sample colors I had already evaluated for over a month. Jose proceeded to tape up all my kitchen cabinets, window blinds and even light fixtures. They were careful to cover up surfaces prior to sanding. I immediately noticed how different it was from my prior experience when the other company had only put up plastic in half of the my kitchen and nothing on the windows and light fixtures. Plus the other company sanded with bedroom doors opened leaving me with weeks of deep cleaning and dusting all surfaces (i.e bedsheets, blankets, dressers, doors, blinds, photo frames, shelves, walls etc.) in the entire house. So frustrating. Not with Annandale Floors. They use a dustless system that leaves a lot less dust after the job. I was also impressed with how well Annandale Floors had sanded my home. The other company had left lots of gaps and red stain that still remained in the lines/grooves. I believe the equipment Vance used was far more superior. I had a dark reddish floor and I had wanted to move away from outdated colors - red, yellow, orange. The first company presented cheap Minwax options which left a deep yellow tint from the oil stain. Vance used the Bona Cocoa stain I chose that not only looked flawless but it was even and professionally applied with a beautiful finish. Plus Bona didn't leave that nasty smell of chemicals that we had to live with for 30 days. The entire job took 8 days and we moved back in with no issues. We could also move furniture back in within days instead of 6 weeks with the oil based Minwax. Take it from someone who paid twice to refinish 2,000 square feet of floors and stairs - it's worth every penny to do it right the first time. If you are looking for a top notch flooring company - this is it. Call Vance. He's the best in the business and Annandale Floors will exceed your expectations. And tell him Addi sent you. You can thank me later.

It was a generally good experience working with Factotum (this company is a special partner with…read moreFloor and Decor where you shop for tiles): excellent communication before project began (so-so communication after project started); professional, knowledgeable about all things tiles; wore uniform and masks all the time; on time arrival for work each morning; courteous (telling us they were off to lunch break, etc.); detail oriented (always asking us about details before installing something, such as the orientation of the patterns on the tiles, which types of tiles to install where, etc). The best part: The representative met up with us in Floor and Decor and shopped for tiles with us (like concierge service!); his knowledge about types of tiles was super helpful. Clarity and excellent communication before project began. The worst part: communication (responsiveness / accuracy) really deteriorated after the project started. We had to call, text message and chase down one of them (our project manager was almost missing in action) for questions big or small. The demolition was primarily just one day (first day). They took out the toilet and the shower lever and shower head. They had to take out the bathtub as well at a later stage. They stripped all the tiles. The crew piled up all the tiles and raw material neatly on the floor of our apartment near the entrance, taking up only reasonable space (we still work from home and live here 24/7, so we appreciate their keeping the job site and the pile of material neat). They kept work area and generally our condo clean during both demolition and installation phases were; tidy and neat; they clean up before leaving the job site every day. They protected our floor. The representative (or project manager) who did the measurements, gave us the quote, and was our point of contact was good, though he overpromised and under-delivered on some items: he said they could complete the renovation of our master bathroom within 7 working days (reality: 2 weeks!); he said the crew would work on Saturdays (nope: Mondays to Fridays only); he said the crew would bring the wax ring to re-install our toilet (hope, we had to run to Home Depot to buy it on the day of; wish there's some advance notice); and he said his crew can install frameless glass shower door (as advertised in Floor and Decor; but they did refund us the $450, labor, for glass installation), but nope: they refused to do it because of lack of experience (we had to get a quote and sign a contract with a separate company in the end, wasting precious time). Unpleasant surprise: We had "splasher" tiles at the bottom of the walls (floor was tile, and some tile 'grew' upwards around the bottom of the walls). We did not have base boards. They tore all this out of course before installing new tiles. However, we were told very late in the project that we now needed 7" baseboards to fully cover up the unsightly tears on the wall. This is very hard to find. Impossible! We went to Home Depot, and wasted so much time there. They only sold 5" baseboards (The standard). We bought the widest we could find. Wrong! The crew said it's still not enough. In the end, the crew went and bought the correct base boards (actually two combined to reach the correct height). All's well that ended well, but we wish the project manager communicated all this earlier and more accurately. We often scrambled at the last minute. Every day brought new crises. It didn't have to be this way. This being a condo, initially the crew were planning on cutting the tiles (a messy, dusty, noisy process) outside. We don't have a balcony sadly. So the only place possible would be the garage downstairs. That would have dragged on our project even longer. In the end they found a way to fit their tools in our bathroom and did all the cutting in there (very noisy; so much dust throughout the apartment beyond the bathroom, but worth the shorter project timeline).

The initial response time and set up were prompt. The correspondence from set up though customer…read moreservice rep Jasmine was exceptional. The person who did measurements was very precise. However, the installation was worse than horrible. The two technicians took a very long time for installation, stated the sink would be installed by another technician and left it unassembled. I had to call a plumber to take a look at the damages and repair since we went without a functional sink for 2 days. There were stains on the stainless steel sink from the chemicals used to coat the counters that are not removable. One of my kitchen cabinet drawer was found broken and did not roll open and close as it was prior, they forced the drawer back in and damaged the rollers. When I reached out to the company to report these issues, they were going to send the same technicians who caused the damages for repair! I declined and sought professionals to fix these damages, amounting to $1,089- this is in addition to the countertop bill. The damages from install were permanent and the reason for my one star rating. This was a property I am selling. For my next home, I would pay more for better installation service from the get-go so I do not have to endure the headache of fixing damages from the countertop installation.