Brian came out to complete a required annual inspection of the gas fireplace in a condo. Brian…read morequickly answered the phone call to determine available appointment dates and times: I was in a hurry to get this done to facilitate a real estate transaction. At inspection time, Brian called ahead to make sure I was available. He not only completed the inspection, but cleaned the glass, vacuumed the logs, and checked the tubing, switches and ignition. Very meticulous. Brian had some very good recommendations going forward. Highly recommend!

A general rule of thumb according to real estate experts is to set aside annually at least 1% of…read moreyour home's purchase price for maintenance and other unexpected repairs, which inevitably always pop up. And trust me, from leaky toilets and faucets, patches in a roof, constant yardwork, etc . - owning a home means always having to fix or maintain something. I didn't really use the gas fireplace this past winter, mainly because the season was fairly mild, and also because when I went to use it in November 2021, there was a problem with getting the unit to start. So after budgeting for it, I contacted Bryan at NOVA Fire Design for inspection and service. Bryan was very responsive and after my initial inquiry and he returned my phone call the same day. NOVA Fire Design (as of this review) charges a straight $199 for the visit and service + additional charges for parts if repairs are needed. Having contacted three other vendors who are in this field, NOVA Fire Design was the most reasonable. On the appointed day, Bryan showed up on time and made sure to lay down a blanket so as to not scratch up the floors and to catch any dirt and debris. Upon his inspection, he discovered that one of the gas lines was a bit clogged so he cleared it out, also found out the problem with the battery back-up ignition system, cleaned the and reset the logs, and even shined up the glass. One of my neighbors indicated that I "could've" done all of this myself by watching a few YouTube videos...which is technically true. However, when it comes to anything gas and something which could potentially burn my house down, I'll stick with a professional who knows what they're doing - and Bryan certainly does. NOVA fire design is a full service master technicians in this field who have expertise in whole house piping, Gas line installation, Gas Fireplace installs, Gas fireplace repair, Gas fireplace service, Gas Grill lines, Fire Pits, Individual Appliance lines, Framing, Drywall repair, Fireplace Stone Refacing, remove gas lines to convert back to wood burning. And very handy that when I needed to pay the bill, Byran accepts, cash, check, or credit cards. If you need your fireplace serviced or are thinking about installing one, NOVA Fire Design is a great local company to support.

Great and thorough service. Great explanation of what he did and recommended procedures to keep…read moreunit operating in top condition.

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

I highly recommend Ron for your gas fireplace repairs. I had a gas leak in my fireplace and had two…read morecompanies tell me that the fireplace was too old to repair. They then sent quotes for thousands of dollars to replace the fireplace. Ron found that the incoming line was simply loose and fixed it no time. The gas leak is resolved, and I did not have to waste thousands of dollars on a new fireplace. Ron is the absolute best! He is honest, knowledgeable, and professional.

I'm so glad that we found Ron. Ron was friendly, honest, and efficient with diagnoses and fixing…read more We will definitely be calling him again for our annual maintenance going forward.

Shawn was able to help us only days after we called and showed up on time. He was able to fix our…read moreproblem for a small fee compared to the $12,000 quote given to us by other companies. The last company that we hired did not know how to fix it at all and wanted to tear apart all of the stone surrounding the propane fireplace. We are so fortunate to have found Shawn and his expertise and highly recommend him to others.

After my initial call, Shawn made scheduling a week out super easy via direct text with him. He…read morewas on time, courteous, and showed up prepared to protect our hardwood floors and to do his work on our fireplaces efficiently and expertly. He inspected and performed basic maintenance on our two direct-vent gas fireplaces, including cleaning of the logs & firebox and replacing the ember material. One of the fireplace boxes had some exposed metal where the black paint had worn off in a few areas - so he even went ahead and spray-painted those areas since I had a can of 1200-degree high-heat resistant black spray paint on hand. Overall, I felt that Shawn was one of those good honest professionals you can trust to do the job right and for a reasonable price. He even gives a military discount which was nice. I will definitely call Shawn for my gas fireplace servicing in the future. Highly recommend!

We recently had work completed on our chimney. We highly recommend NOVS Fireplace and Stove. They…read moregave us a solid estimate and were able to complete the work quickly. We also ended up purchasing a gas insert to replace our old gas logs from them. That installation also went very well. By the way, if you have black spots running down your chimney or on the shoulders beside the chimney you could have water getting in. We found our when the drywall inside, above the fireplace starting showing signs of moisture.

I feel offended with the quote I just received. $12,000 to $14,000 for a basic cassette style…read moreinsert fireplace, to replace a pre-existing funcitoning unit. No new construction, no new gas line, no new electrical. Average same units and installation in Woodbridge, VA are from $1500 - $3000 from a prior quote and researching Angies List for this area. When I doubled checked with the sales lady, she confirmed...$14,000 for their simplest P36 unit. I'm amazed and offended.

Winston made it good. They came out and did an amazing job repairing the problem. They were polite…read moreand courteous on the phone and I'm so happy this was all cleared up. I will be using them for future services and repairs. Thank you!!

I booked an appointment with Winston's chimney service for a sweep of my chimney. I have a wood…read morestove insert which complicates the process but Winston's assured me that they can clean it, no problem. I had to wait over two weeks for an appointment, but when the day finally came the team came within the appointment window (towards the end, but with a few minutes to space). I asked for them to sweep the chimney and provide an estimate to have the wood stove insert removed and our fireplace converted to a standard fireplace. The sweep probably knows what he's talking about and what he sees, but after a few minutes he described in a disjointed manner all of the potential problems with a brick chimney. He was not able to convey exactly the state of my chimney nor able to show me photos of the current state. It felt like someone trying to dance around showing what is really going on with the plan to upsell loads of work, whether necessary or not. After an hour or so he said he would get me an estimate by the end of the day. The estimate arrived, it did not include the one thing I had asked for, the price to remove the insert and convert it to a standard fireplace. It did include $20k worth of major work that I have no idea is founded or excessive. In the end, I don't even know if they swept the chimney, I have a sneaking suspicion they did not. I did not receive an invoice nor receipt for a sweep, which was the primary visit for the service call. Maybe we need that work, I truly cannot say that I have any confidence in their assessment nor appetite for that scale of work without better communication and evidence.

Matt at Hearthstone Chimney and Masonry is extremely professional and competent; more importantly…read morehe has great customer service and stands by his work. I recommend this company 100%. My front concrete porch steps and brickwork were in need of repair this past spring - some repointing of the bricks and repair of concrete. This was a small project and I was having a difficult time finding a contractor who would do the work (most companies that I contacted had a minimum project size). Thankfully I came in contact with Matt at Hearthstone Chimney and Masonry. Matt came out to do the estimate when he said he would and completed the work on budget and on the scheduled date. There was a minor issue where I thought a small crack in the concrete hadn't been filled completely - Matt came right back out to redo that portion. Six months later the work looks great and no issues.

Five stars. Great first meeting. Awaiting estimate for replacing entire brick walk way leading to…read moreour front door..

Our fireplace was burning with a horrible gas smell and we had been afraid to use it with our 1…read moreyear old in the house. It's 20 years old and we had never serviced it in the 12-14 years we have lived there. I looked at a lot of different companies before booking with Wammoth Services, and I still didn't know what to expect when they arrived. The Hearth Specialist, Bill, took his time cleaning all the years of soot off the fireplace glass, realigning logs and cleaning up inside of, and underneath the hearth. I was so impressed by his thoroughness and his willingness to explain, so much so that I would be more informed enough to even mention realigning logs. Bill confirmed that even with just the pilot light on, the fireplace was so dirty it was putting off carbon monoxide. He cleaned it so well and it's such a relief. If you don't even know the last time you cleaned your fireplace, do it! I'd you want it done by a reputable and great company, use Wammoth Services. I am really glad that I did. Never thought I would be showing off a 20 year old fireplace, but just take a look at the pic!

Our gas fireplace was not working (igniter sparking but couldn't light the pilot). I was hesitant…read moreto book Wammoth because of their pricing model: they require a full service inspection, cleaning and tune up which covers basic repairs but then will give a quote if more extensive repairs are needed. So basically $350 minimum but not knowing if it was going to be more expensive. I went ahead and booked them since we hadn't really cleaned/serviced our unit in at least 10-15 years. They did a phenomenal job cleaning the unit and the repair ended up being included in the service cost. Highly recommend this company.

We hired First Response Chimney for several big jobs on our 1901 farmhouse and guest cottage, and I…read morecan't recommend them highly enough. The main project was installing a new Blaze King wood stove, including a new chimney crown and relining the chimney with an insulated stainless steel liner. They also repointed and repaired the cottage chimney, relined it for a woodstove, and repointed the main house chimney. With a wood stove or fireplace, the peace of mind is everything. I never had a single doubt that the work was done safely and to code, and that's worth a lot when it's your home on the line. From start to finish they were extremely professional, reliable, and clearly knew exactly what they were doing. They also went above and beyond on the logistics. The cottage work was tricky to schedule because we had Airbnb guests booked that we couldn't cancel, and they worked around our calendar completely. They even cleaned up mid-job so the space was guest-ready at check-in. At one point the cleaners they'd lined up bailed, and the owner, William, himself drove out on a Saturday morning to handle it personally and did an incredibly thorough job. The repointing deserves special mention. A previous owner had carelessly patched the historic chimney with Portland cement, which is the wrong material for an old home. First Response ground it all out and redid it in lime mortar, matching the original and restoring it the period-appropriate way. It looks like it should- like it was never touched. And they fully cleaned up after every job.

I cannot recommend First Response Chimney Stove and Fireplace enough!! I had an existing fire place…read morethat was not cutting it with heating my house. My heat pumps were constantly running, driving my electric bill up like crazy. I purchase a brand new Hearthstone Heritage wood stove from First Response. The install was seamless. They showed up on time, made sure to move anything that would be dirtied or damaged in the process and even laid down mats to protect my hardwood floors. The workers themselves were professional and presented themselves as such. They went above and beyond to make sure the linear I purchased was insulated and securely fastened. I know I can sleep well at night knowing my family is safe and warm now!! Thank you First Response!!!

Jim was very friendly, and knows his business from many years of experience. He fixed a problem…read morewith our fireplace after other service people had failed. I would unquestionably call him again if I need fireplace service or repair. And his prices are reasonable. If I had any issue, it was because he doesn't use an answering service - so when he was busy it sometimes took a while to hear back from him. I've previously hired two other fireplace companies in the area, and Jim's service was the best.

I recommend Jim Hoskins Gas Fireplaces. Jim came timely for a gas fireplace maintenance. He is very…read moreknowledgeable and professional.