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    Nova Fire Design

    4.8 (33 reviews)
    Open • 8:00 am - 6:00 pm

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    Response time

    4 hours

    Response rate

    100%

    Services - Nova Fire Design

    Fireplace cleaning

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    Reviews With Photos

    Fireplace
    Bobby O.

    Brian and team came out and fixed our fireplace, which has had issues for three years straight. We had two different companies attempt to service the fireplace over the past two years, with no luck. Brian was able to come out within a week (much faster than what we were used to with other companies) to diagnosis and fix the issue same day. Our fireplace has been working great since. We are very grateful for Nova Fire Design getting the fireplace in working order right before the holidays. Makes things feel a lot more festive, and keeps the family warm in the living room where we spend most of our time. A huge thank you to Brian and team! They will definitely be our go-to company for all of our fireplace needs moving forward.

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    2 years ago

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    9 months ago

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    4 years ago

    Helpful 14
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    1 year ago

    The service response quickly. The service guy is very nice, professional, and knowledgeable. Thanks!

    Business owner information

    Photo of Bryan P.

    Bryan P.

    Thank you Sir. Was a pleasure

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    2 years ago

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    Bryan P.

    Thank you Sir! Too bad we didn’t meet.

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    3 years ago

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    3 years ago

    Lovely fireplace! Had to turn down the flame because the wall got too hot but otherwise perfect!!

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    2 years ago

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    3 years ago

    Helpful 2
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    2 years ago

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    Bryan P.

    Helpful 1
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    3 years ago

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    Bryan P.

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    4 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    3 years ago

    Excellent service! Showed up on time, was efficient, professional and exceed my expectations. Will use Nova Fire Design again!

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    5 years ago

    Did the job quickly and efficiently. Appreciated the customer service and professionalism.

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    9 years ago

    Bryan Pisani was great! Accommodated us on short notice, got our gas fireplace up and running, professional and superb. Highly recommended.

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    9 years ago

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    Ask the Community - Nova Fire Design

    Do you repair gas fire pits? The male end broke off and the female end of the ignition key can't attach

    Please send a picture of what’s broke, but yes, we generally fix fire pits. Send pic to VaGasLogs@gmail.com with address and best phone number and we can get you scheduled

    Do you also install electic inserts? I'm in a condo and have a wood burning fireplace that I would lie to update with an electric insert and update the mantle and surround?

    Yes, but because electric fireplace inserts are a fairly new thing options are very limited. For… 

    Hi I have a gas fireplace that doesn't seem to be working - the pilot doesn't turn on How much would…

    Service is currently $210 with discounts for military, seniors and 1st responders. Parts if required are extra. Regular service price is $235.

    Hello, I have a gas fireplace, Im thinking of upgrading to larger insert. Im not sure if the size I have is the proper but if so, I would just like to get it serviced to ensure there are not any leaks. Is something you guys do?

    Yes. Service calls are $235 per fireplace; parts extra if needed. If you have just an open face gas log system replacement shouldn’t be a problem. If you have a direct vent insert with one solid piece of glass on the front it takes usually 3… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Nova Fire Design

    “As someone who has worked in trade industries, I can say that Bryan and team are top notch professionals.”

    Mentioned in 14 reviews

    Read more highlights

    Wammoth Services - Outdoor Gas Fire-pit after repair

    Wammoth Services

    (30 reviews)

    Our gas fireplace was not working (igniter sparking but couldn't light the pilot). I was hesitant…read moreto book Wammoth because of their pricing model: they require a full service inspection, cleaning and tune up which covers basic repairs but then will give a quote if more extensive repairs are needed. So basically $350 minimum but not knowing if it was going to be more expensive. I went ahead and booked them since we hadn't really cleaned/serviced our unit in at least 10-15 years. They did a phenomenal job cleaning the unit and the repair ended up being included in the service cost. Highly recommend this company.

    I've used these guys for several years. They are fast, friendly and clean. But I've replaced the…read morethermopile in my gas logs twice and the valve and it has never worked right. Instead my logs keep cutting in and out. The problem is that I get work done off season. So by the time I use the fireplace, I'm outside their warranty. Today I emailed them to see what could be done to solve my problems and was told that parts are hard to come by due to the age of the logs, and that a new valve assembly would be $1,000. Jumped on the internet and found the valve readily available at less than $200. So, don't confuse friendly with effective. Everyone in the company is super nice, but I have spent roughly $1000 with this company and still have the same problem. Oh, and I did tell the installer last time right after he replaced the valve that it had cut out, and he said it was probably because it was new. I am not going to use them again.

    Nova Fire Design - fireplace - Updated October 2026

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