What an operation! First time experience, and it was great. Bryan is top-notch. He repaired and cleaned our fireplace and we've been enjoying it during this winter's cold. His rates are very reasonable compared to what other operations quoted us and he doesn't try to upsell his services or products. Don't waste your time trying to find another fireplace company when Nova Fire Design is your best option. You won't regret it! read more

Our old fireplace was removed and new one installed. The beautiful stone work was completed by someone he recommended. We couldn't be more pleased!! read more

Nova Fire Design - New fireplace install - Fireplace Services Near Me

A general rule of thumb according to real estate experts is to set aside annually at least 1% of your home's purchase price for maintenance and other unexpected repairs, which inevitably always pop up. And trust me, from leaky toilets and faucets, patches in a roof, constant yardwork, etc . - owning a home means always having to fix or maintain something. I didn't really use the gas fireplace this past winter, mainly because the season was fairly mild, and also because when I went to use it in November 2021, there was a problem with getting the unit to start. So after budgeting for it, I contacted Bryan at NOVA Fire Design for inspection and service. Bryan was very responsive and after my initial inquiry and he returned my phone call the same day. NOVA Fire Design (as of this review) charges a straight $199 for the visit and service + additional charges for parts if repairs are needed. Having contacted three other vendors who are in this field, NOVA Fire Design was the most reasonable. On the appointed day, Bryan showed up on time and made sure to lay down a blanket so as to not scratch up the floors and to catch any dirt and debris. Upon his inspection, he discovered that one of the gas lines was a bit clogged so he cleared it out, also found out the problem with the battery back-up ignition system, cleaned the and reset the logs, and even shined up the glass. One of my neighbors indicated that I "could've" done all of this myself by watching a few YouTube videos...which is technically true. However, when it comes to anything gas and something which could potentially burn my house down, I'll stick with a professional who knows what they're doing - and Bryan certainly does. NOVA fire design is a full service master technicians in this field who have expertise in whole house piping, Gas line installation, Gas Fireplace installs, Gas fireplace repair, Gas fireplace service, Gas Grill lines, Fire Pits, Individual Appliance lines, Framing, Drywall repair, Fireplace Stone Refacing, remove gas lines to convert back to wood burning. And very handy that when I needed to pay the bill, Byran accepts, cash, check, or credit cards. If you need your fireplace serviced or are thinking about installing one, NOVA Fire Design is a great local company to support. read more

Nova Fire Design - Fireplace Services Near Me

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The service response quickly. The service guy is very nice, professional, and knowledgeable. Thanks!

Called and spoke with Bryan, I knew immediately that the service would be great. He did not disappoint. My wife said Bryan was extremely nice and not only serviced the fireplace (electrics were melted) but actually cleaned it better then anyone else we had used before. He arrived on time, there wasn't a four (4) hour window which kills your whole day. We definitely plan on using him again. I highly recommend Bryan. Thanks again Bryan, wish I would have made it home earlier to meet you. Maybe next time. read more

We scheduled a fireplace tuneup to prepare for the winter. Bryan arrived on time, was very professional, did not waste time with a lot of chatter and there was no high pressure sales. He inspected the fireplace, removed the glass, screen and logs and meticulously cleaned the unit. The outdated remote switch was replaced and the workspace was cleaned. This was the best cleaning the system has had and it even looks new. This is a small company and the workmanship and sensible pricing is unmatched. I highly recommend making Nova Fire Design your first choice for your fireplace needs. You won't be disappointed. read more

Brian came out to complete a required annual inspection of the gas fireplace in a condo. Brian quickly answered the phone call to determine available appointment dates and times: I was in a hurry to get this done to facilitate a real estate transaction. At inspection time, Brian called ahead to make sure I was available. He not only completed the inspection, but cleaned the glass, vacuumed the logs, and checked the tubing, switches and ignition. Very meticulous. Brian had some very good recommendations going forward. Highly recommend! read more

We had a man named Christian come out and service our fireplace. He was so knowledgeable and pulled apart the gas fireplace, showed me all of the parts and what was broken and had it working within an hour. He was also super friendly and kind! Highly recommend! read more

Lovely fireplace! Had to turn down the flame because the wall got too hot but otherwise perfect!!

I never worked with them. I contacted them first week of January because I needed fireplace help in the near term, and their reply was that they couldn't schedule me before the end of January. Who wants to wait 3-4 weeks when they need help now? If they are that limited in their resources, why would I want to contact them again? read more

Wall switch to start gas fireplace not working. Scheduled arrival between 9-11 AM - Showed at at 9 AM. Covered carpet. Cleaned glass. Reviewed and corrected wiring. Started the flame for first time this season. Brian knows his business and I am pleased that I selected his company and the switch now works. Gave me name of an electrician he works with for further work to connect blower to direct power. Offers senior discount. Recommend. read more

Absolutely outstanding service. As someone who has worked in trade industries, I can say that Bryan and team are top notch professionals. Fair pricing, punctual, honest and transparent, and professional. I had them install a new gas fireplace. From helping to select a model through ordering and installing, everything was very straightforward and meticulously done. read more

Responded quickly to request through Yelp. Was easy to schedule an appointment. Can on time. Identified the problem and too care of it quickly. Kept the place clean using a rug. Also cleaned the fire place. Overall a very professional response. The discount for senior citizens is an added plus. Strongly recommend this service. read more

I did go with this service but I feel he is very expensive . j am not a bot that my take on it . Yet to rate the service . More yellow flames than blue even after servicing it with all major parts replaced . read more

Brian and team came out and fixed our fireplace, which has had issues for three years straight. We had two different companies attempt to service the fireplace over the past two years, with no luck. Brian was able to come out within a week (much faster than what we were used to with other companies) to diagnosis and fix the issue same day. Our fireplace has been working great since. We are very grateful for Nova Fire Design getting the fireplace in working order right before the holidays. Makes things feel a lot more festive, and keeps the family warm in the living room where we spend most of our time. A huge thank you to Brian and team! They will definitely be our go-to company for all of our fireplace needs moving forward. read more

Nova Fire Design - Fireplace - Fireplace Services Near Me

We contacted Bryan at Nova Fire Design. Our gas fireplace insert would not remain lit beyond 4 minutes. We contacted him yesterday and he came out today with an associate this afternoon. They did a great job, cleaned the fireplace while they repaired it. The price was quite reasonable given the estimates from other gas fireplace repair places in northern Virginia. We are very pleased and Nova Fire Design is now our fireplace repair company of choice. Recommend them highly. read more

I needed to have my rental townhouse unit fireplace serviced. I was very glad to have found Bryan and Nova Fire Design. Bryan is very responsive and honest. My townhouse serves as a rental and he showed up at the agreed time for the tenant. He inspected the fireplace and called me afterwards to inform me that the unit was actually a recalled unit from nearly 15 years ago. Unfortunately, I missed the recall and Bryan provided me my options which was to repair with a rebuilt burner or replace the entire fireplace. I was glad to have him try to service and alert me to the risks of not shutting down the unit until I can make a decision on next steps. My tenant told me he cleaned the fireplace unit out though it will remain shut down. Really appreciated an honest person giving me his recommendations. read more

FINALLY someone who knows what they are doing! I went through 5 contractors before finding Nova Fire Design. Bryan confidently fixed my broken gas fireplace (that was further broken by another local big firm and their son). Bryan fit me in quickly, was very nice/helpful -- and most importantly -- fixed my 25 year old fireplace. Already referring him to my friends. COVID Note: He also was very good ab respecting social distancing - don't wait to get your fireplace fixed! read more

Excellent service! Showed up on time, was efficient, professional and exceed my expectations. Will use Nova Fire Design again!

Did the job quickly and efficiently. Appreciated the customer service and professionalism.

After visiting and calling various fireplace dealers with high prices, limited stock and long wait times, I chanced on an excellent review for Nova Fire Design. I called and Bryan was able replace our broken 20+ year old gas fireplace the next day with the same type of unit for much less. He guarantees his work and manufacturer warranty! 5 stars!!! read more

Excellent service! Scheduled with them and received a service date within 48 hours. They were on time, extremely efficient and fixed the issue within 30 minutes. And I wasn't overcharged - costs were exactly what was articulated in the initial call. I would highly recommend this company! read more

My gas fireplace hadn't worked in years. I made a appointment, they showed up on time, worked fast, found the problem, a pilot assembly, they had one in their vehicle, replaced it, checked for leaks, and now the fireplace works fine. I would definitely use them again. read more

I contacted over half a dozen gas stove installers and received quotes ranging from the reasonable to the astronomical. I chose Northern Virginia fireplace services due to their high review ratings, and reasonable pricing. Dan and his team beautifully installed a gas stove for us. He recommended Regency products, and I love the contemporary look, rapid heating, and easy remote control. Not only is he a meticulous installer, he's also a multi-licensed contractor able to design and install beautiful surrounds, and I've already recommended him to several neighbors. I chose him due to all the fabulous reviews, and he lives up to everyone of them! read more

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Excellent service. When I called he responded quickly and squeezed in my servicing the next week. My gas fireplace is working great and it took very little time. They kept my house clean while servicing the entire system. Awesome work and will definitely recommend to any of friends who need a fireplace serviced. read more

I read Bryan's reviews and figured he either had a few really good friends or he was in fact a really good local small businessman. I called Nova Fire Design on a Monday and Bryan had me scheduled by that Friday. He was very fast and efficient. He cleaned the entire fireplace and resolved my problem in 30-minutes. The price was fair and the work was expert. Bottom line: he is that good and I was extremely satisfied with his work. I highly recommend this expert technician for any fireplace or gas related projects. read more

Love these guys, they did an amazing job getting our fireplaces working and installed a new one! Plus found a gas leak for us and repaired it! I would highly recommend these guys to anyone!! read more

Nova Fire Design - Fireplace Services Near Me

Easy to schedule an appointment online, very responsive, on-time, professional, tidy & friendly service (thank you Bryan!). We also tacked an appointment on for my client onto mine. Fun fact: he's been doing this for 22 years! read more

Bryan converted my existing natural vent gas fireplace to direct vent gas insert. Awesome working with him from beginning to end, highly recommend. Very professional, punctual and honest. read more

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Excellent company. I also went through 5 contractors before I found Nova Fire Design. The other company I used 3 days before said they replaced the pilot light starter... Brian removed it and it had rust on it! So we now know it wasn't new at all and it was also installed incorrectly. I paid $375 for a new starter! He had to replace all parts and fixed a small gas leak. Great job. Highly recommend. My fire place is 23 years old. read more

Nova Fire Design is terrific! I had used another company who consistently arrived late and performed terribly. They showed up without the parts to install, then were a complete no show! Nova Fire showed up on time, quickly identified the problem (created by the prior repair person), and resolved the problem at a fair price. Several months later now and I have not had ANY problems at all since their repairs. Very impressive company with expert people to do the job right. I highly recommend them for fireplace repair! read more

Brian Pisani recently installed the interior gas lines for our new natural gas service in our home. I am very happy with his customer service and the quality of his work. He communicated extremely well with me. He always arrived at my home when he said he would. His work exhibits great attention to the details. All this at a fair and reasonable price. read more

Bryan with Nova Fire Design did a awesome job converting my existing fireplace into gas. Not only was his prices less than the competition, he completed the project in less time than he estimated. It's getting difficult to find Ethical contractors who will provide reasonable prices in North Arlington, but this small business exceeded my expectations. read more

Bryan Pisani was great! Accommodated us on short notice, got our gas fireplace up and running, professional and superb. Highly recommended.

Nova Fire Design is a place to go if you need installation/service on anything gas related. Bryan Pisani is a stand up guy and conduct business in a good old fashioned way that is hard to come by these days. My neighborhood pooled together for the natural gas conversion project last year. I contracted with Bryan to complete my entire house with natural gas retrofit for multiple appliances (furnance, cooktop, water heaters, gas logs, dryer, bbq). He gave me a fair quote for the project and worked on the initial phase. However, there was a major glitch with Washington gas contractors and I did get gas hookup until 9 months later. Bryan was patient, easy to deal with and meticulous about his works. We finished the project today and Bryan voluntarily gave me nice discount for referral of my neighbors to him and all seemed to be happy with his work. I felt satisfied with his craftmanship, service and most of all his honesty, I reciprocated by paying him a $300 above his asking price. When is the last time you paid your contractor more than what he asks for? Don't hesitate to call him up if you need installation and service on you gas project. read more