Amazing service from Dan - he responded to my request to fix my KitchenAid fridge, was prompt to…read moreschedule me in and came on time. He tried a few things and has offered to come back in case his fixes don't work. He also checked my washer without charging more. Will definitely recommend for appliance issues

Simply put, if you are in need of an appliance repair, give Dan a call. He came to the rescue for…read moreus when our LG refrigerator had a part go bad. He was on time, professional, and fixed the problem very quickly after diagnosing the issue and procuring the part needed. Price is more than fair. He will be our go to guy for appliance needs in the future!

Amen was fantastic. Fixed my dryer with no problems…read more He responded in a timely manner, and arrived promptly the next day. Excellent service.

I requested my dishwasher to be serviced because of a faulty water pump. Amen responded immediately…read moreto my request with an upfront and clear quote. He got me scheduled and came out quickly. He was communicative throughout, and arrived with the part and knew exactly what needed to be done. He is fast, knowledgable and offered a fair price. Will definitely call him again if/when we need another appliance serviced. Highly recommend!

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Good service, but the process felt impersonal and the tipping prompt was off-putting…read moreI recently used Andy Duck Repair and overall I appreciate the service they offer. I'm giving it a bit of time to make sure the repair holds, but so far things seem fine. That said, I do have two concerns: Everything was done via text. The booking, estimate, and payment were all handled by text message. While that's certainly convenient, it also made the whole experience feel a bit impersonal. I'm not old, but I still value some human contact and connection with the company I'm hiring. The tipping prompt felt inappropriate. When I went to pay the invoice, there was an option to add a tip for the repair tech on top of the quoted price. I really dislike this practice. Restaurant servers depend on tips as part of their income; repair technicians should be paid an adequate salary by the company, without the customer being nudged to subsidize their pay. In short, I appreciate that Andy Duck Repair addressed the issue, but I hope they'll reconsider how they handle customer interaction and tipping in the future.

Highly Recommended!…read more The technician is a true professional with an impressive understanding of the inner workings of appliances. This is second time using them and great quality work every time!

Excellent experience with the courteous and knowledgeable expert at Carthage Appliance Repair. He…read morewas punctual, efficient, responsive and fixed the troubled washer. Highly recommend!

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

Quality DC came in and fixed the issue with the dryer vent promptly and really communicativeread more

Extremely prompt service. Clear communication and trustworthy reps. Walked me through everything. I…read morewould recommend!

Repair person was on time to do the estimate and then came back with the needed parts on time…read more Estimate was fair and we did not have to wait several days.

Sam showed up several hours after I had called to fix my beverage cooler and everything was working…read moreperfectly good.

**1 Star** **Deeply Unprofessional & Zero Follow-Through**…read more Last week, my partner and I hired this company to repair our 1.5-year-old washing machine that suddenly stopped draining. A technician came out the same day, diagnosed the issue, charged us the diagnostic fee, and we even tipped him. He told us he'd be back the next day after picking up the replacement part. And then... absolutely nothing. No update. No call. No text. No follow-through. Two days later, we called *them* -- only to be casually told that he "had to order the part" and that it would be Monday or Tuesday before they could return. Monday came and went. Tuesday came and went. Still nothing. After multiple calls from us, the company finally admitted **they never even ordered the part at all.** Not the first time we'd asked -- only after pressing them for answers a week later. No apology. No sense of urgency. No ownership. Just a vague "maybe later this week." This has been one of the most unprofessional, disorganized service experiences I've dealt with in a long time. We're now a week into this mess, completely without a functioning washing machine, because they simply didn't do what they said they would do. **Save yourself the frustration -- look elsewhere.**

I used Atlant appliance repair to help fix the dishwasher at my rental property, he arrived on time…read moreand had the part to fix the issue right then and there. I would recommend using them due to their reliability and value.

A positive experience from start to finish...Erik responded quickly and provided a competitive…read morequote (I gathered 3 quotes) within minutes of my describing the washing machine repair. After we agreed on day and time, he learned that the part was out of stock: he let me know right away and offered to reschedule the repair on my schedule, just 2 days later than we originally agreed. Since our stacked washer/dryer is in a tight space, I was worried about moving it to get the repair done: he took it in stride and seemed to enjoy showing that he could handle it. Thanks, Erik!

Optimal Appliance Repair was extremely responsive in dealing with my fridge that died. They came…read morethe day I called and diagnosed the problem immediately. They gave a fair and reasonable estimate for the work. You cannot go wrong with Leo.

I've used Optimal Appliance Repair several times to fix my Bosch appliances (dryer and oven) and…read morethey're great! They always come out right away, fix the issue in no time flat, answer any questions, and do a fantastic job. In fact, I've referred them to friends who all had a similar experience. They have very reasonable rates, are professional, fast, and extremely nice. I highly recommend them! Brandon Washington, DC

Fabulous prompt service from Jerry's Appliance Co for our dryer repair…read more I left a message with what I thought the problem was with the make/model # of the dryer. He got back to me within 10 minutes, said he had the belt in stock, and would come out THE NEXT DAY. They came at the estimated time- went directly to the area- assessed the problem, and fixed it immediately! I paid with a credit card on the spot, and I was back in business. I only ended up taking an hour or so off of work. I will definitely use them again. They frequent the Fairfax/Falls Church areas. I was quoted the belt, travel, and labor fees ahead of time, and they charged those amounts. I watched a couple of YouTube videos and didn't have the time/tools, so called them and do not regret it! Well worth the money! I was extremely happy.

Diagnosed our dryer issue based on my description as needing one part for sure and possibly…read moreanother. Providing pricing (reasonable) for each and a service estimate. Showed up on time and made repairs only needing the first, less-expensive part. Work was great and pricing very fair. Will definitely use them in the future!