I have been coming here for years because of the great service and friendly customer care…read more I feel like I am part of the family each time I visit and never felt pressured to have any work done, they tell me what I need and what can wait. The owner, Kevin and I always kid around and have a running joke about a bench outside for when I visit so I have a place to smoke my cigar. Even now that I have moved far away from Cillis I still drive up for all my service needs. They do take you home and pick you, within a reasonable distance of course, but because I am so far away I either Uber my way back home and back, or go hang out with friends for the day. Quiet a while ago I had about $10K in damage from a read end collision, they made my vehicle look like new, and service after the repair is without equal.

Failure to meet deadlines and provide timely updates, creating frustration from us as client…read more Disorganized. Poor attention to detail and lack of accountability. Unreliable. Lack of professionalism in handling client interactions. Neglectful in maintaining transparent and professional contact. If I could give, 0 stars, I would. Seems like no one knows how to properly communicate the deadline for getting a vehicle back to their client then complain & make remarks of how "your wife called like 10 times today" I called 3 haha. Kevin (estimator) did his best to relay information from Miguel (I believe mechanic manager?) Xochil (manager) was on leave and tried her best effort to ease my frustration of the constant push back, I asked to be updated, yet never was. Said car was needing a test drive, I asked for a picture of the odometer, received no response after we were in "constant" communication via text (I say this loosely as she wouldn't pick up my calls, but would text me while I was on hold). Paid our deductible after a month our vehicle was in the shop, get inside with incorrect tire pressure from 2 of the 4 tires. We go inside, they put air in, just for us to circle in their parking lot to notice there was a knocking sound. Go back in, yet again, for them to tell us "oh yeah xyz is also broken." Wouldn't that be something to bring to our attention before we pay money to get our truck back? Also as we requested a rental since we turned it back in (obviously) the white girl inside had an attitude. We shouldn't have to ask for updates, but again, when we ask, they're annoyed and give vague answers. Then the Hispanic lady wasn't any help either. Funny enough, the owner Kevin Williams, comes in at the perfect time after the verbal altercation and assisted it well; but when I was telling him what happened, the white lady says "that's not what I said but okay" funny she had a lot to say when confronted to her boss yet little to nothing when asked for an update. Overall, do not leave your vehicle here. Kevin in front, black man, Hispanic lady and white lady have a bad attitude, Miguel maintenance manager didn't communicate, Xochil didn't want to answer calls.

Went in with an idea and came out exactly what I visioned. They did a 5" BDS lift kit for my 2025…read moreGMC Sierra AT4 2500 and added 37s on 18" wheels. Awesome service, awesome same day turnaround. i highly recommend.

I came here looking for new (all terrain vs mud) tires to put on my Jeep. The people that work here…read moreseem like they are genuinely interested in getting the parts and service that are best suited for you. Needless to say I ended up purchasing the tires and they scheduled the appointment to have them put on right then and there. My appointment time arrives a few days later and it took them around two hours to do all five (including the back spare) and I am very impressed with the quality of work. They have a nice seating area with couches, coffee and water while you wait. The two main gentlemen that we spoke with were Colton and Eric. Both were incredibly helpful and super nice. We'll definitely keep coming back here!!

These guys are awesome!!!I had a great experience with them. Excellent customer service and didn't…read moretry to over do it on the 2 vehicles I brought to them for a stereo upgrade. They listened to what sound I was looking for and recommended exactly what I needed.If you are in Cypress, this is the place to go!!!

They've done a lot of work for me on a few Vehicles always done a great job stereos and Aftermarket…read moreaccessories and Lighting

Roger and his staff are always so helpful! They are efficient and professional! I will always trust…read morethem with my Jeep Gladiator and recommend them above all other local shops!

Mark F. I installed…read morea pickup truck bed cover that I purchased online for my 2024 GMC Sierra. While attempting to install it, I could not get the bed cover panels to latch. I called the internet company for assistance, and they referred me to Innovative Collision and Accessories to see if they could make an adjustment on the cover to make it latch correctly. I brought the truck in and Roger and his technicians worked quickly to determine what the problem was and made the proper adjustment to the bed cover rails. They also tested everything out to make sure the cover works right. I really appreciate the professional work done on my truck and I would highly recommend this business to handle installing truck accessories. Thank you for your professional help!

So I go into a accident around 5:30 pm . My tire popped and I needed to get to a shop immediately…read more Not only did they take care of me right away but let me tow my truck there . They gave me a great deal and stayed open 45 min after closing to take care of me . I would definitely recommend them to take care of any needs . 5 stars !

My son & I came in here a couple days ago because his AC wasn't working. The tech & eval process…read morewas fairly straightforward. They recharged our Freon and charged 80 bucks. They gave us an action plan of suggested work going forward. Terry seemed pretty nice.

I had an amazing experience working with Anh Vu . They were patient, knowledgeable, and never…read morepressured me into making a decision. Thank you for making my car buying process so smooth and stress-free!

Northside Lexus is a fabulous facility. We moved here in 2006 and we went to their other facility…read morenear 45 and 1960. It was a tight fit, but they were amazing how well they served Houston, The Woodlands, Tomball, and Lake Conroe! Their New Showplace is spacious, warm, and relaxing! It is definitely a Five Star Lexus Dealership! It competes with Park Place in Dallas, and we are proud of both Dealerships! The employees are professional and responsive! I have left messages after hours, and someone always calls me back! We Love Lexus!

Leo is an honest, upfront, and professional guy as is the rest of his team including Carlos. These…read moreguys do great work!! Thank you Leo!

Used to bring all my vehicles here for tint and any car audio needs. I brought my brand new truck…read morehere to get tint and they claim that they use a laser cutting machine and no blade is used, but my driver door window tint was installed with a really noticeable rip/ tear that looks like someone messed up with a blade and when i pointed it out Leon said it was a rock... I'm not sure how a rock got into my window especially it being a brand new truck... Also i got a custom subwoofer setup that they claimed was going to be sounding amazing. When i came to pick up my truck and i first listened to the system i was not impressed one bit, i knew something wasn't right but i gave it the benefit of the doubt thinking i need to break the subwoofers in. But it made no difference throughout the time I had that system. After a few months, I noticed that the system was working even worse, and I saw that one of the subwoofers was ripped and i went back and they said they couldn't do anything about it. I then took my truck to another shop after doing my research and they pointed out that the custom box they made was not right, The cables and wiring they used was very cheap and had corrosion in multiple spots. and overall they used cheap materials. Not to mention they didn't wire the system correctly. I got a complete new system from a new shop and it's a night and day difference from what A plus installed. After coming here for years, I can say i won't be returning or recommending this shop to anyone. Please do your research, there are plenty of others shops in houston that actually do a great job !

So far my experience here is exceptional. I own a 2020 Ram 3500 Diesel and it stopped running on…read moreme. It looks like it would be caused by the DEF filter but I won't know until they have a chance to fully diagnose it. The service advisor I'm working with is Joshua and he's been exceptional with his customer service and care for my problem. He's gotten me a loaner vehicle and made sure that I have all the information I need to deal with any other costs or concerns for the towing and other questions I have for this case. This may be a small town but this is a very large dealership. It looks like they have about 8 large bays for service at first glance. I'm hopeful they can assess the problem and repair it quickly. We will see.

From the moment I spoke with Debbie and Mike (before I ever walked in), I was treated like family…read more The team went above and beyond to make the car-buying experience not just easy, but truly amazing. Every step of the process was handled with care, transparency, and genuine kindness. It's rare to find a dealership that not only delivers on professionalism but also makes the client feel valued and respected. If you're in the market for a new car, it's absolutely worth the drive to do business with these trustworthy, dependable, and all-around amazing folks. I couldn't be happier with my purchase--and the experience that came with it.