Came in because I was looking for a part I needed help finding. I was told to go look on the shelf,…read morewhich I was asking for assistance because I could not find the item. The sales boy did not provide any assistance after that. Ended up wasting my time by going to autozone

Nathan fixed me up with my 02 sensor and put my Bosch wiper blades on in the blazing heat I love…read morethat Auto Zone does that for us. Nathan was super fast and knowledgeable. Thank you for a wonderful experience

Go to Valvoline in Tomball Texas if Autozone refuses to change your battery in your vehicle…read more Valvoline was awesome and I appreciate everything they did and I will let others know to stay away from Autozone in Cypress Texas. Autozone denied me service because one of their techs messed up and was sued, now upper management refuses services for certain vehicles. If you want to take a chance with your vehicle getting damaged especially how expensive things are now, Autozone will make sure to deliver subpar service at your cost.

Micah went above and beyond customer service! helped us unscrew my old license plate and put up the…read morenew frames even when his bitchy manager (couldn't get her name) told him not help us in front of our faces!!! The kid was willing to help the whole time we were there and i greatly appreciated it. I hope he didn't get in trouble because he was GREAT!

I went here to get them to run code on my car because one of the warning lights were on. As soon as…read moreI walked in, the guy at the counter told me that AutoZone doesn't run codes on "maintenance required light" and only on check engine lights. I found that advice to be bogus because in the past I've gone to other AutoZones (in Clear Lake) they were able to run codes on any warning lights without any hesitation. This employee here suggested that I go to Sun Auto to get them to do a diagnostic test. I asked him for the address. He said it's on 1488. I said I just moved to the area need to know how far down on 1488 we talkin' (is it in Egypt, Magnolia, Woodland, or Conroe). He repeated what he said before without any further assistance to his suggestion. I asked him are they any good. He couldn't specify.

Young clerk was very patient and helpful, removing the TUFF wheel cap and identifying the…read moredimensions of the screw holding it on. Sadly, AutoZone did not have the screws (-1*) for other caps, but still 4* effort.

Korri was so amazing at this location, he educated me on a few things regarding the parts of my…read morecar. He was very patient and friendly! Great work korri and kept being an amazing individual!!

This lady delivered my auto part, she not getting accommodations for her vehicle and she needs…read moreaccommodations for her short stature. AutoZone is discriminating against this woman because she's shorter than the average person which is not fair. She's 411 and she can't even get in her truck and they won't do anything to help her and she's in pain every day. A simple fix will be getting a kickstand for the truck so she can get in easily and out.. I hate seeing people that help me suffer. I hate seeing anybody suffer.

Service is better than an auto shop and best part, reasonable prices and I didn't have to wait…read morelong. Steven got right on diagnosing and installing my new battery with the help of Trayton while Olen kept me company. Turns out my battery was smoking and about to blow up. So thankful for rolling up today before it was too late. God is good and shivery is not dead. Thanks again AutoZone.

Service is nice here but THANKFULLY, it appears the older "gentleman" no longer is the manager (he…read moreacted like one if he wasn't). Here's a tip for people who work at stores, and especially an auto store: Please don't refer to a lady in a store that you probably don't see many women, as baby, hon, yoohoo pretty lady in the pink dress. I literally wanted to cringe or either snap his neck, I chose the former btw. On another day, he expected me to wait an obscene amount of time to get a guy to install a battery in my truck. The store was COMPLETELY empty and manager dude was in the back doing good knows what and didn't want the gentleman to walk out the store. After a 20 minute wait, I decided it was no longer worth my time and the guy, while apologetic, refunded me for the battery. Talk about RUDE customer service! I am so happy that manager is gone, he was knowledgeable about cars but lacking everywhere else it counted.

Just left this location and witnessed the cashier cursing out a customer because the customer had…read morepurchased the wrong part and wanted a refund or to exchange the part. The cashier proceeded to follow the much older man outside to his vehicle threatening him. I was so shocked at what was unfolding, and the lack of professionalism or even just common decency. If this is customer service today, I will shop online.

Got a great customer service from Jose R. I was looking for an o ring, but couldn't explain in…read moredetail, but he was patience and fondly for the right part. Appreciate your help Jose.

Excellent and fast service by Jimmy. We got in the car to a dead battery. Jumped it and drove to…read moreAutozone on the way to lunch. Jimmy was fast, found the battery we needed and helped us purchase. The clamps broke because they were old but no sweat, he took care of that too. Very satisfied with the service today, we were there about 30 minutes tops.

Very lazy workers that don't want to help. I like to call before I go to make sure they have what I…read moreneed before I get there but the employees act like it's such a chore just to answer a couple basic questions or they will just leave you on hold till you hang up

They were extremely helpful specifically the sales manager Howard Edward's he went above and beyond…read moreto help and answered all of or questions!!! I really appreciate his help with my tail light he is such a kindhearted and patient person !!

We dropped a car battery in the parking lot next door. We went in to see what we should do. Darrell…read morehelped us get the battery over to the shop and dispose of it. Super helpful! We appreciate you, Darrell!

I am so grateful for AutoZone. They go above and beyond in their services…read more A few years ago, an employee replaced a headlight in the pouring rain. Tonight, once again, in the pouring rain, an employee replaced my car battery. Anytime I have a service they can provide, I'm coming back because I know I can count on them.

Evin was a huge help and so was the other young lady working today. I am so glad they were…read morescheduled. They helped me find what I needed and verbally instructed me on how to use it. I am so grateful

I visited this location today looking for an interior air filter for my Genesis. They Asian…read moregentleman that helped me was very kind. However, there's another not so gentleman with a thick crusty beard who is absolutely puts the ass in jackass. As soon as I pulled up to this location I had a flashback of a horrible experience several years ago but I was hoping he was not here any longer. Apparently he is. He is extremely rude, short, and repeats his input approximately three times as if I didn't hear it the first time. Stay away! There are too many other Auto Parts in the area with much better customer service.

I came in needing a battery test as my Tahoe was having trouble starting. The guy behind the…read morecounter ran the test and I had a bad battery. On Tahoes the battery is located under an arm that must be removed with socket wrenches to change it out. I've always had to do this at home. The manager, Daniel C., offered to change it out for me on site. That is above and beyond customer service. It made my day so much easier!!