Sidney at the Kuykendahl store is the best! When I arrived, I announced I didn't know what was…read morewrong with my vehicle, but it was having difficulty starting. He was quick to check my battery and said it needed to be replaced. Within 15 minutes my battery was replaced and I was on my way. I couldn't ask for a more professional and kind man. Thank you, Sidney!

Dude. So I'm in need of a battery and i already been to 2…read moreauto zones and an O'Reilly so I'm hoping this place has what I need. I was helped by Ellen and she was literally the worst. Bad attitude, not helpful, obviously wants to be home. I ask questions, she answers like I don't know what I'm talking about. It's sad because usually O'Reilly is usually our go to auto store. This one isn't the one for you if you value customer service. And it's funny because she answered the phone "this is Ellen" but her shirt says "Sally"... ‍

I needed a new headlight bulb and had called around, people that I had talked to were not too…read morepleasant and not helpful. My grandparents referred me to Advance Auto Parts and John, the store manager was so amazing!!! He was very helpful and knowledgeable, even helped install my headlight.

I originally came to AAP for them to check the health of my car Battery. The lady that originally…read morehelped us wasn't knowledgeable to any of questions I was having about my battery, so I decided I was going to go to another location. Well to my luck, the car didn't want to start anymore so I had to get down and look for another person in the store hoping they could help me. The store manager, John L was AMAZING! He gave me advice and guided me into the direction I should take in order to replace my battery. Due to store policies he said they couldn't replace my battery, so I was a little worried on how I was going to change it out in their parking lot with no tools. John quickly stepped in and gave us a generous discount on the battery, changed the battery himself, and gave me a free battery corrosion pads to protect my battery. John not only showed EXCELLENT CUSTOMER SERVICE but he also demonstrated EMPATHY, KINDNESS and LEADERSHIP. You are in great hands if you come to this location and work with John.

Since AutoZone was completely no help whatsoever, I decided to swing by O'Reilly's instead for a…read moresecond opinion before I go to the mechanic shop. I walked in and another attendant was thoroughly helping a customer search for parts on the computer/cash register. I waited a bit and was greeted by Erick. I asked Erick if they can run code on my vehicle since the "maintenance required" light is on. He explained that if that light is on it means that the car is letting you know that you need an oil change. I told him that I got an oil change at Take 5 in New Braunfels, TX (what I thought was recently). Erick explained that if the oil change has been completed then the light needs to be reset. He said that I would need to take it back to the place I got an oil change, take it to any oil change establishment, or learn how to do it at home. He didn't specify why he couldn't do it, but gave me reliable concrete suggestions. I absolutely loved that Erick explained to me in depth what was going on and why. He is a professional in this field and gave me, the customer information that didn't have prior to coming in. It was absolutely gold star experience! I ask myself why I couldn't get this same experience at AutoZone and I know why because O'Reilly's actually cares about their customers. When I got back to the car, I realized that my last oil change was in September of last year and I am due for another. So he gave me spot on information too. Before I left, I complimented Erick glasses. They were very cool to look at. He smiled and thanked me.

O Reillys has all the automotive needs! I would recommend the staff was kind and helpful and answer…read morequestions the place was clean and stocked !! Awesome thank you!!

Always kind and respectful. The site is conven located, the staff is professional and supportive,…read morethe quality of work is great. I bring my cars here for oil changes and will be making appointments for other work as well.

Oil change went well on my truck . They were a nice staff. Time was good for the wait .I will…read morereturn.

This is a highly rated shop, but a lot of the reviews are questionable (i.e. a lady from san…read morefrancisco who's only review is this shop in Texas?) so when my elderly mother in law's 20 year old Toyota broke down near this shop, I had some hesitation. Her car was dead. Wouldn't shift into gear. Could be the transmission... wouldn't start, had to be towed. This is an acid test for how good a shop is because here comes the stranger with maybe a bad transmission. And if you're going to gouge somebody, that's the person to gouge, right? So we tow it in at noon on a Friday. It's fixed by 4:00 the same day, and the total charge is two hundred dollars. I am a Yelp Elite from Magnolia, Texas, and I'm a real customer. These guys are honest, efficient and skilled, and worth your patronage.

As a woman, I absolutely hate taking my car to a repair shop because I'm always worried about being…read moretaken advantage of. Northhampton Car Care came highly recommended to me, so when my check engine light came on, I decided to give them a try. From the moment I called to the time I picked up my car, I was impressed by their customer service, knowledge, fair pricing, and how quickly the repairs were completed. Most importantly, I felt comfortable and respected throughout the process. I highly recommend them and will definitely be bringing my car back for any future maintenance or repairs.

By far with all the Car Care places in Texas , Sam/Martin is by far the Best USA Car Care in the…read moreState because of there Kindness, compassion, no with all in Process of Business and Community! Very Friendly and Welcoming, Knowledgeable by far. Thanks for all they do . Always go in with a problem come with a smile every time we and my family visit them!

Mr. Sam was awesome. It is very hard to find an ethical mechanic that will not hit you with all…read morerepairs and the kitchen sink. This place is a great place to get your car fixed, assessed, or a state inspection.

I want to compliment Barsh Auto in Conroe, TX for the courtesy and immediate response I received…read morefrom the VP of Operation, who assigned Marcus and Daniel to assist me with my repair! I received immediate follow ups on the status of my repairs and the delivery of my car. I would rate the quality of the service I received as a 10 and want to thank the team from Barsh Auto referred to me from AAA! Shirley

This place is the way to go if you have money you don't care about. Very expensive. They tried to…read morecharge my 85 yr old grandma $150 to fix her headlight bulb that was just loose. If they have expensive vehicles in their driveway be weary.

I showed up 10 mins before they closed with a nail in my tired and they fixed it right there! They…read morewere so nice! I've used them other times as well and I have always been pleased with their service! Thank you!

I took my ford F-150 platinum in today for them to take a look at the issue with my locking…read moremechanism due to a robbery. they gave me a quote for $1400 which seemed pricey because I got an entire door replaced for the same price, so I told him I wouldn't continue with the service. then when I called to see if I could come pick up my truck and when I called I asked him a very simple question over the phone, but he wouldn't answer clearly so I tried repeating myself to clarify, and when I did he just became very hostile and noticeably irritated. when I walked in to actually pick up my truck Tom immediately confronted me with attitude and extremely rude . Now they did unintentionally fix the door without realizing so I saved myself $1400, but They have TERRIBLE customer service especially for a customer service buisness I'm so very disappointed.