This business was recommended by the dealership that we use who did not do hitch installs; it is a…read morebit out of the way in a not-so-great area of town but the service was fine, hitch installs came out cheaper than at another dealership, and although the shop setup is a bit unprofessional looking in the back, they got the install completed within the hour.

Just no. There's got to be another company in town and put a hitch on any vehicle... The fact is,…read morethese people were fantastic while they were making the sale, once the sale was made, it seemed to shift, and the customer service went downhill. The customer lounge is nice and it better be because the wait was lengthy, four hours. When I got my vehicle back the first time, immediately upon trying to drive away, there was a rubbing noise. Four people had to look at my vehicle to solve the rubbing noise, and he finally determined that the wiring was routed incorrectly, speaking of, the one connection that they make in the hood at the battery was crimped very poorly . I'm glad I got a hitch, but I would be happier to never return to this location. If you can go somewhere else, I would advise exactly that.

I recently needed a battery to be replaced under warranty. A gentleman named Dan seriously went…read moreabove and beyond to get me a battery. Mine was out of stock but he didn't give up and made sure I was taken care of. He was honest and needed his managers help on somethings but he was great that he did everything he could to help. Best service I have ever had at an auto parts store. They completely honored my warranty and didn't argue or anything. Just amazing service.

Wheel chair ramp is outdated and in serious need of fresh paint…read more This is an obvious trip hazard, and a lawsuit waiting to happen, over some overdue paint. Someone's toe could be a victim here, be aware!

These guys are awesome!!!I had a great experience with them. Excellent customer service and didn't…read moretry to over do it on the 2 vehicles I brought to them for a stereo upgrade. They listened to what sound I was looking for and recommended exactly what I needed.If you are in Cypress, this is the place to go!!!

They've done a lot of work for me on a few Vehicles always done a great job stereos and Aftermarket…read moreaccessories and Lighting

This place was an absolute lifesaver today! Wonderful customer service and care was given to me and…read moreI am incredibly grateful! They were very quick and insightful. Travis was an absolute delight and I would bring my truck back here 10 times over!

I took my 2013 Cadillac into service at this particular business based on a recommendation…read more I am the second owner on this particular vehicle and she is originally from Baytown and was very well taken care of. My main concern was the shifter cable. So, let's get down to it. I first met with a young gentleman named Caleb CSR. Since I was a new customer, he thoroughly took down my information notes and so forth. He is very well dressed and was very polite. He was very accommodating in accompanying me to the dangerous Bay Area to show me exactly what was wrong with my vehicle.. I suspected the shift was loose. In my opinion. Caleb is a fine young man that has a bright future in front of him. Second CSR I met was John, believe is his name don't quote me though. John was very sympathetic and empathetic to my concerns and very accommodating. He generally seemed concerned for my situation.. In my opinion John is a very joyful man that really loves his job and helping people. Third person was Adolf .He was the technician that worked on my car. He was very gentle as he took her all apart and put her very gently back together and I know because I had a Hawkeye on him the whole time outside the dangerous bay area. He also wasn't hesitant to ask for help by the master technician JD, because it was an aftermarket part. would not ever be a perfect fit, but I was thoroughly completed to my satisfaction,and impressed that he got closer and tighter than I could even with my tiny hands. In my opinion, I trust my baby my Cadillac ATS with Adolf any day. Not my actual children, but my car.. Now.....JD, the master technician from what I observed. Honestly, what can I honestly say, brilliant needs no advertisement this man knows his sh@t .....period. Shout out to Dorian and Justin. And thank you, Jack Z from GSC for the recommendation. As always, your thoughts are gold. Sylvia Young-Friedsam Update-11-9 Down below. Thank Customer S. Such an original name. I think I might even name my first grandchild Customer. I guess that's the new trend. Gotta keep up with ya young folks here.

Northside Lexus is a fabulous facility. We moved here in 2006 and we went to their other facility…read morenear 45 and 1960. It was a tight fit, but they were amazing how well they served Houston, The Woodlands, Tomball, and Lake Conroe! Their New Showplace is spacious, warm, and relaxing! It is definitely a Five Star Lexus Dealership! It competes with Park Place in Dallas, and we are proud of both Dealerships! The employees are professional and responsive! I have left messages after hours, and someone always calls me back! We Love Lexus!

Brianna, the other thing I did not like, was that the car had a low tire light lit up on the dash…read more I asked if they could check the air pressure. They did not. Your salesman told me that they had limited shop techs there and didn't have time. The real problem is not only did it have a low tire, but it also has a bad TPMS sensor on the wheel. He knew this and did not want to tell me. I would have appreciated a bit more honesty. The guy knew I was buying this car for my son. But yet, he let us drive off from your lot with a low tire and a bad TPMS sensor. They are only $60. What's $60 for someone's safety. Especially a VALUED CUSTOMERS safety. Or a teen drivers safety. Is this behavior just your one salesman or is this the way Northside treats all of its customers. The salesman's name was Donnie. Just to clarify. I don't want anyone else taking the blame of this review. The star rating on this has been changed for the reasons above

By far with all the Car Care places in Texas , Sam/Martin is by far the Best USA Car Care in the…read moreState because of there Kindness, compassion, no with all in Process of Business and Community! Very Friendly and Welcoming, Knowledgeable by far. Thanks for all they do . Always go in with a problem come with a smile every time we and my family visit them!

Mr. Sam was awesome. It is very hard to find an ethical mechanic that will not hit you with all…read morerepairs and the kitchen sink. This place is a great place to get your car fixed, assessed, or a state inspection.

I have been going here for years. Have always been treated well. Service is great. Never forces…read moreany services. Just will make suggestions. Martin Piton, the service manager, is cordial and respectful.

We had a fantastic experience with Goodyear! From the moment we walked in, the customer service was…read moreoutstanding. The staff was professional, friendly, and went above and beyond to make sure I understood all my options. They took the time to answer my questions thoroughly and made the entire process smooth and stress-free. It's refreshing to deal with a team that genuinely cares about their customers. I'll definitely be returning for future service and highly recommend Goodyear to anyone looking for quality work and top-notch service! Alejandro has a great team there. 24' Kia telluride.

The general repair was done well and works but I took my vehicle (2006 Lexus GX470) in for a dash…read moreremoval service. When I picked it up, multiple wood trim pieces and both A/C vents were cracked. These parts were not damaged before the service, and the damage is consistent with improper pry tool use or forced removal. When I brought up the damage, the shop offered aftermarket replacements that did not match OEM quality or finish. After I declined the aftermarket parts, the shop told me they "could not do anything further." I have spent months trying to source OEM replacements myself, and the cost is significantly higher than what the shop offered. The shop has refused to cover the proper OEM repair. This review is not about the repair being difficult -- it's about the lack of accountability and the refusal to restore the vehicle to its original condition after causing visible damage during their work. If you care about your vehicle's interior, especially OEM trim, I would strongly recommend choosing a different shop. UPDATE: Response - There was no detailed discussion or explanation of specific interior trim risks before the work. - I was never presented with or asked to sign any disclaimer regarding interior damage. If the shop has a signed copy, I've requested it but have not received one. - The wood trim, vent assembly, and glovebox panel were not damaged prior to the service and the new damage is consistent with improper removal tools and handling, not age-related failure. - Aftermarket Amazon parts offered to me do not match OEM Lexus materials, so declining those is not "declining a solution." I've sent the shop a detailed email directly so this can be addressed privately and professionally. My goal is simply proper OEM replacement for the items that were damaged during the service.

Called last minute on a Monday morning to have annual emissions test on our two cars. David…read moreanswered and said there was no appointment needed and to come on in. They were able to take our cars right away and service was great. We were in and out in 18 minutes! They have a wonderful waiting area with guest WiFi, coffee bar, private bathroom, kids play activities, fresh magazines, and every charger you could ever need. I wasn't surprised when I found out Accurate Auto was owned by a woman. It's appointed like a nice Air B&B! It doesn't hurt that the front desk team of David and Mario are awesome and super friendly! If you need anything auto, give them a call! I know I will from now on!