This has everything I want in a UPS store. They take my package and they ship it. And they're…read morefriendly about it. My needs are small, but they deliver.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

We needed a few print jobs and posters made for my work and so a coworker and I came here to see…read morewhat they could do for us. While they have self-print services, we went to the full print services counter to get expert advice for our project. The employee offered several suggestions and great ideas that we decided to incorporate into our project. I was amazed that they could do everything we wanted them to do and have in already by the next day. Of course we agreed to work with them, it was a no-brainer! As I was leaving I looked around and was very impressed at everything you can do here. They literally have workstations and free Wi-Fi so you can work right there. They have a wide variety of point of purchase products for presentations, posters, banners, flags, business cards, table tents and more. This is definitely a one-stop kind of store for business needs!

I wish I still lived in grapevine so I could keep coming to the FedEx always love visiting here…read more Everybody's so nice, polite, helpful, and knowledgeable. Brandon was very quick and helpful today. Best fedex around

I have used this location multiple times. I went in yesterday ( 2/6) towards 6 ish to ship a…read morepackage. I think his name was Scotty not 100% sure asked me "location of transit" and I didn't quite understand him so I asked him if he could repeat it, he did with an attitude the second time. I responded "sir I'm not understanding are you asking for my address or the receiver" and he proceeded to say "I've asked you 3 separate times now" with the most disrespectful attitude I've ever encountered at fed ex. I asked him why he was being disrespectful and that I was being polite and just didn't understand. He snapped and said "I don't have an attitude and I've already asked you 3 times" to which I informed him I was being polite to him and he had no reason to speak to me the way he did. You'd think spending $60 on shipping would be enough... gonna start going to UPS since fed ex allows these attitudes.

They're always super helpful & nice but today I came in with several complicated prints (an hour…read morebefore close because of traffic) and they were so helpful. I walked out of there with all of my prints in hand. 10/10 recommend! Thank you so much!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.

The lady in the store could be a little bit friendlier and have much more personality. I walked…read moreinto the store. No other customer. I walked in with a big smile and said hello. How hard it is to say hi and welcome your customer. No response. She didn't even look up from her computer. Had my return and asked her if I could use shredder. $1/ lbs she said. I didn't have my wallet with me since no other UPS store ever wanted to charge me before for shredding. I was gonna get my wallet from my car. But I changed my mind. Even documents I wanted to shred wouldn't cost me more than couple of bucks I refuse to give it to this store. If she is the owner she needs to learn how to treat customers. If she is an employee train her

A bit pricey but wonderful service. My go to for mailing packages!! Minimal personnel turnover.read more

Pack N Mail, a super easy place to drop off your FedEX and UPS packages. The guys who work here are…read morevery easy to work with and knowledgeable in sending packages. You can also buy boxes and it looks like you can rent a mailbox here if you are into that sort of thing. The hours are nice, the store is clean. I mean what else can you ask for and write about. The last time I was here was to get some stuff notarized. Which they do for $6 which is the perfect price for me. The process was super quick and easy and not a hassle. This store is my "go to" store for mailing my packages and getting things notarized. You could go to the post office and wait in line, but why bother when you can come here, for super fast service.

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Amazing well done job. Got the move done. Less than 2hrs…read more Their super fast and great attitudes Thank you again

Sully and Kenan did a fantastic job. Einstein was very responsive and quick, while being very…read morecareful and safe with my many fragile items. Highly recommend