This company has terrible customer service and a huge lack of communication and accountability. I booked 2 movers for April 29th for 2 hours a month in advance through UHaul. During a whole month I never got a confirmation email, call, or message from them to confirm the move. I emailed them a few days prior to the move to confirm the move and request the time. I let them know I rented my moving truck for an 8:30 pick up so I wanted the movers in the morning to be able to take advantage of the truck. I rented my truck from 8:30am - 1:00pm, given that the moving distance was only 15 minutes away and we didn't have that many stuff to load, we even took as many stuff as we could the day before to make sure we could take advantage of the movers helping us out in the morning with the heavier stuff. The night before the move I received a text from Jim, the owner, confirming the move and asking for a time, I told him I was getting my truck at 8:30 so I asked if the movers could be there at 9:00am, he agreed. The next morning, the pick up location for the truck was changed to a location just 10 minutes away, but just to be safe I asked Jim at 8:30am if we could move the time to 9:30am so I could be back by the time the movers got there, I never got a response. I got the truck and got home at 9:15, since I never got confirmation from Jim that they would be there at 9:30, I decided to call to confirm. I told him I was already there and we got the truck so they could come already, to which Jim informed me that his movers were still in Denver and it would take them an hour to get there. After an hour I called again to check, it took me about 3 calls and unanswered texts until I finally got through and I was told that they were still 30 minutes away. They ended up arriving around 11:15am and they told my husband that they would need 3 hours to get it done because of the delay, which is a delay on their side so we shouldn't have to pay them overtime just because they couldn't get here on time after they agreed to be here by 9. I had booked this company back in January to move the same exact things and those movers got it done real quick and did an excellent job, these movers took longer to move stuff, they were late, and kept asking us what we did for work. They responded to my email inquiring about the time on May 2nd, after the move already happened. The email response said they could be there at 9, responding to my email which clearly stated the move was on April 29th, I politely responded to their email by saying the move already happened and expressed that I was disappointed with how late they were, to which their response was ''Listen Linda, I pretty sure I know better than you if you moved already'' and then explained he didn't know if he had responded to me over text yet and apologized, which is understandable but the first comment was unprofessional and unnecessary. I let him know this was an unprofessional response and that I would expect them to be more professional given all the inconveniences we were caused (especially since we had to pay more on the truck because of their delay) but he responded by telling me to have some sense of humor and that he had a truck accident and his daughter died which is why he responded that way. I totally understand dealing with grief and stress and I'm sorry you're dealing with that, but that is no excuse to be rude to someone. read more

First the company forgot my reservation and were therefore several hours late on my moving day. Loading the trailer went ok but during the onload they broke 3 out 4 wheels of a cabinet I have. They also broke a leg on my couch. They didn't assemble my bed. They also lost my vacuum cleaner and various other items that I saw them take down to the trailer. To top it off one of the guys developed an attitude during the end of unloading, jerking furniture around and not showing any regard for my belongings. My move took a total of 3 hours as I don't have a lot of stuff and I'm not sure why the guy developed a negative attitude. I was very disappointed in the overall experience. read more

Sean and Jonny showed up right on time to help me get moved in. They were very kind and respectful of my belongings and were super fast! I will definitely be recommending them to any friends of family that need moving help! Thanks guys!!! read more

Our movers gave us a call to let us know that they were available to come 15 minutes early! They showed up prepared and got to work right away. They carefully wrapped all of our belongings and were super quick and efficient. They also had to carry a washer and dryer up to the second floor and it was super heavy and they did it without complaint! Their prices were also super reasonable and I would definitely recommend them to anyone who needs help moving! read more

DO NOT USE THIS COMPANY!!! If only you could provide 0 starts. We hired this company to move our stuff into our new home last weekend. They were extremely negligent. They caused a TON of damage to our newly built home as well as various pieces of furniture. They called us a b****. When we spoke to the owner Josh he apologized and assured us everything would get repaired/replaced, to send him photos and then he'd give us a call. We haven't heard from him since. He proceeded to charge our card on file without authorization and will not answer our calls or emails. He answers other calls because we tested that from a friend's phone. The only number you can call for this "company" goes to various sales people working from home who have all been incredibly helpful, and the only option they have is to transfer me to the "internal team" - this goes to Josh's voicemail which is of no use to us. I am absolutely shocked that this is how they'd operate, even after sending an email confirmation stating they'd repair their damages. DO NOT USE THIS COMPANY, if I could even call them that. They may be cost-competitive but don't fall for it. You'll be paying far more to repair damages or replace your items. read more

Such a great moving company.... so fast and communicate well. Guys are very friendly and really hustle!!! Would definitely recommend them! A+++ read more

Great experience with the Fantastic Movers team! I booked via Yelp and email communication with the owner, and she was able to get us the date and time we requested. The movers called ahead when they were on their way, and were actually earlier than scheduled which was a nice surprise. They loaded up our storage unit and then unloaded their truck and a storage pod that we had delivered at our new house in around 3 hours, which was way less than we originally anticipated so that was an awesome bonus. The team was professional, polite and very helpful. They were able to move things quickly but with care, and handled any heavy items with ease. Would definitely recommend this team to anyone looking for a stress-free moving experience! read more

Fantastic movers did a good job and was very affordable compared to other in town movers. Overall would recommend. Movers were very friendly

Not only did they ruin several pieces of my wood furniture, but now Josh (the owner) has blocked my cell number. WOW. What customer service. DO NOT USE THIS COMPANY. Now I'll have to pay tons of money in damages and Josh didn't even have the guts to tell me he wouldn't pay, he just blocked my number. I used these movers twice and had horrible experiences both times. read more

I had a completely positive experience with Fantastic Movers. Esmerelda was so quick to respond and her information was thorough. The movers were nice, efficient and moved everything without a scratch. I got a call before and after the move and was treated cordially and respectfully. I definitely recommend working with Fantastic Movers! read more

Our movers were absolutely fantastic- the name definitely fits! Our 3 man crew arrived on time and was professional the entire move, always double checking with us if there was an item that they were unsure about. We would absolutely use them again without hesitation- they're prices are fantastic and work crews are top notch! read more

We moved today and could not have asked for a better experience. Above all, you cannot beat the price for the level of service. They were running a bit late because of another move but the communication was excellent. Sean, Johnny and Demetrius were incredibly swift, polite and professional. Would absolutely recommend this moving company to anyone that is planning an upcoming move. read more

My move started out kind of shaky because my apartment complex kept pushing back my move in date due to Covid. Whoever I was emailing made it easy to reschedule 3 times! Once I got an actual move in date everything was good to go! The young men showed up right on time and were ready to work. I'm used to doing things on my own and not used to hiring movers, so this was nice not having to haul my stuff back and forth. I appreciate how smoothly and quickly everything is going! THANKS! read more

Anwar and Zach were incredible and exceeded all our expectations! They were on time, respectful, clean, and above all else fast AF. I have used other moving services and these guys literally hustled and blew our minds with how fast and how well they packed all of our furniture and boxes. You'd be a fool to go with any other service than this one! We will absolutely recommend these guys to everyone we know and use them again in the future. Thanks again Anwar and Zach!! read more

Excellent service! Fantastic Movers did a Fantastic job. They were on time and efficient at moving quickly. My move from Denver to Fort Collins went smoothly because of their help. Great experience and would recommend Fantastic Movers to anyone! read more

It's rare that a moving company stands out. These guys were great, and I'll absolutely be using them whenever I need to move. They showed great care for my things, were personable, and an unbeatable value. Love supporting smaller business, and there was zero compromise of service or quality with these gentlemen. read more

Great moving crews and moving company overall. Good rates. I utilized their services 2 times in one week. 2 different 3 man crews. Both crews took care of my items and were very efficient. All 3, during each move worked very hard. No one slacked, not one of them. All were friendly and both crews were on time. They got the job done in a good amount of time as well. I highly recommend Fantastic Moving. I also highly recommend each mover... Crew 1=Frank, Zachariah and Sam. Crew 2=Anu, Johnny and Antoinne. Thank you to both crews!! Great job, all of you!! read more

Using the Thumbtack app I made an apt for Friday to move one item from my garage to my basement. This should have been a quick job for the $125 charge. They offered a 3PM appt and I explained that I could take that as long as I could leave the house by 4:20 for an apt. This was excepted. Friday I get a call from their mover at 3 that he cannot arrive until 4PM. I explain that we will have to reschedule. Their appt person offered 2-3PM on Saturday. I took this and come Saturday they don't show up at all. I text in the app with no answer. Call their answering service and am told I am not in their system at all. I was told they would call the manager and get back to me. Nothing! If you like being ghosted, these are your guys. read more

Zack and Trey came to do our move today and they did such an amazing job. We lived in a three story apartment with a tight stair case, it was a very difficult move and they didn't complain once. They also worked so quickly and efficiently to make sure we didn't pay more than we needed to. Zack really knew his stuff and he was a great driver. He drove slow on bumps to ensure the safety of our belongings. They also texted me before arriving and provided their names which I appreciated. We also went with fantastic movers because of their great pricing. It was well worth it and I would highly recommend! read more

I hired this company for my move in September in which my television was damaged. Before the move it was just fine and after the move there is now a hissing noise coming from the left speaker. When I called to report the issue the gentleman I spoke with said he would call me back and schedule for a repair person to look at the damage. Since then I have not had any call backs or even a call answered. I now have to file a claim and even dispute the charge as we were not able to come to a resolution. They provided me 2 movers after promising 3. One was a small kid about 19 years old who was drinking on the job the other was a 59 year old man who took continuous smoke breaks. I ended up having to but my bed back together after they disassembled it. Movers beware this company should remove the fantastic from their name and simply be referred to as "Movers" read more

Calvin & Zac were great! Showed up a bit early and completely moved us into our new place quickly. They were polite and professional. Will definitely recommend them to anyone in need of movers! read more

Fantastic Movers moved a piano for me from one house to another. Their communication was prompt and timely, and they were professional and careful with the piano. 5 stars and highly recommended from me! read more

Amazing movers! Super friendly. They moved everything I needed, nothing was damaged or chipped. Ive used many moving companies and this one by far is the best. There prices are very fair and completely worth it. Would definitely use again! I recommend them to anyone that asks what moving company to use. 10/10 read more

Seriously the best movers we've ever used. We had to move something really heavy and the guys handled it like pros though it was really tough. Whether a small move or something bigger would use these guys again. read more

Very responsive live and on text. Very prompt. They work fast and are a great value. Very friendly too. We didn't know any local movers in Denver and picked a great one! Thanks read more

Overall service was great. Our movers Will and Jackson were punctual for their arrival, did a walk-through upfront and took care of the moving stuffs. I'm glad with my choice to move with them. read more

The movers were pleasantly early. Courteous, fast and effective throughout. They had everything they needed to protect my furniture and paintings. Not to mention they were very friendly. They assembled and disassembled my bed, desk, and other small furniture. Very pleased. read more

I have a 15 month old, 3 animals, and a very busy husband. So I had to do this move myself. Moved our 2 bedroom home with 4 helpful guys in 4.5 hours and it was awesome! The guys were so helpful, they worked as a team, and they were super friendly. Shane is a keeper btw! Great experience and I will definitely recommend and use again in the future. read more

DO NOT USE FANTASTIC MOVERS! They are everything less of fantastic. I'm so disappointed in my last move experience with them. I have used them 3 times and the first 2 times were great! However, this last time I was moving approximately 50 miles from place to place. I had a confirmed move time of 9am, I receive a phone call stating they are having truck issues and we would be delayed in the move. I was unhappy but understand these things happen. After calling and following up with owner ALL DAY and being told it would just be another hour or so, a 2 man team showed up at 6:30pm... The team was great, but this was more than a 2 person job. The movers worked hard and I jumped into help because we needed to get it done. These guys worked so hard and completed my move at 4am! The owner Jim then called me for payment at 4am! The movers let me know that Jim did not contact them to do the move until 4:30pm that afternoon (as we were loading). When I spoke with Jim to arrange for payment. I asked him about this, and I was told it was an "internal decision." Additionally, I told Jim that I tipped his guys appropriately, but he needed to take that off his bill because of being over 9 hours late. One of the movers forgot a tv and brought it to me that evening, come to find out, Jim agreed to take the tip off my bill but then tried to deduct the money from the movers hourly wage. SHADY! Do not use this company unless you want to be lied to and treated poorly by Jim. His movers are amazing, but he is as shady as they come. read more

The gentlemen who came to move our belongings were very efficient, careful, and courteous. Ours was a small job (just moving some large pieces of furniture around in our house) that took an hour. Every other company we looked at required a 2-hour minimum, and this one was willing to do our small job and provided excellent service. I would definitely use this company again and recommend it to others. . read more

We confirmed with Fantastic movers the day before to come at 10:00 for two hours to empty a storage unit into a U-Haul truck. They did not show up, so my husband and I started at 10:00 without them. At 10:15 I texted to see if they were coming and was told that they got held up and would be there in 30 minutes. A little after 11:00 they called to say they were on their way. They arrived at 11:55 and we were nearly finished but the two helpers loaded a few heavy items and were finished at 12:07. 12 minutes of work. Their supervisor, Jimmy (on the phone), asked for the payment code. I asked for a pro-rated rate since they were basically 2 hours late and we had loaded the van ourselves. He said he needed the code in order to initiate that process. After giving him the payment code he said that the job was a two hour minimum, and I would have to pay the entire amount, but I could have an hour of work in the future as compensation. I don't need an hour of work; I now live out of state, and in any case would not want an hour of work from his company. He essentially lied to me and then blew me off. I would like a refund. read more

Ely and Calvin from Fantastic Movers moved our house from Denver to Loveland. They are very professional and great communicators. I am so glad Yelp recommended this moving company! read more

DO NOT USE! We had a move scheduled the last weekend in July and they didn't complete the move. Only arrived with part of our items (some of which were damaged) we tried calling multiple times and no one answered our calls, emails, or texts. It was apparent our number was being blocked, we ended up having to pay a different company to move the remaining items and we will never use this company again. Terrible customer service, there was no reimbursement for their failure and we ended up footing another large move bill. read more

We had two pods loaded and unloaded, the movers were fantastic for both trips. Their pod packing skills were amazing! I will never move myself again! Thanks for the awesome job! read more

Movers we're quick, efficient and very respectful of my belongings. I scheduled at a late notice and they were able to move me within 3 days at a good price I had such great service, I will definitely go through Fantastic Movers again for my next move! read more

In May we had a move from Denver Colorado to west Texas. The actual load move an unload went smoothly. When we arrived in Texas our toolbox was left behind. It was an honest mistake we understood things happen, but they stated they would get it taken care of it for us. The company wanted to ship it but due to the weight that would cost $750. I didn't want to take this much from a small company so we came to an agreement that on July 3rd they had another move to Texas and would bring the toolbox at that time. That's 2 months after the move, but I decided we could wait they were trying to do the right thing, so I agreed to be flexible. July 5th I called since I hadn't heard from them. I was told I would receive a call back. Today is august 12 my husband and I have called multiple times. At first we were told they would get with the owner and call us back. Now we've called, texted emailed and have not heard anything. I gave this company 3 months to fix their mistake and instead of just returning a call or communicating with us they are ignoring us. Now we're are out hundreds of dollars worth of tools and a custom made toolbox. I do not recommend this company! if you get lucky things will go smoothly, but if something goes wrong, instead of fixing their mistakes and trying to make things right they will just ignore your calls. We gave them plenty of opportunities to fix this mistake and make this right. Do not gamble with your money, or belongings! read more

Showed up on time, masked up with all equipment. They were fast, friendly, and professional.

Very happy with our movers in Fort Collins, CO, in July 2021. Had to load an 8x8x16 POD and they sent two movers to tackle the job. Both were competent, polite, professional, and made excellent use of the space in the POD - packed nice and tight up to the top, and did so in about 3.5hours. Would use them again! read more

My desk was broken, I'm missing cash, dudes showed up 6 hours late on packing day and didn't even finish, we were supposed to have two trucks on moving day and only got one, necessitating two trips with tons of stuff left behind. Just godawful. Read all the good reviews and thought we were solid, but wow. read more

They were great! They arrived early, and were very efficient. They took care to wrap and pad all of our items. We moved from a second floor apartment to a 3 level townhouse and they got the job done. read more