First, Cae was extremely helpful: knowledgeable, personable and came up with a good solution for me. However, I will say my first impression was off-putting. I walked into the store, and a woman was lying on a couch by the door, working on her computer. She looked up but didn't identify herself, so I was confused - was this the salesperson? Shouldn't she be standing up to greet me? How about sitting up to work, at least? I kind of stood there waiting for acknowledgment until Cae walked up. Anyway, ask for Cae! I didn't end up buying there as I'd read some mixed reviews, but styles and fabrics are lovely, and prices are reasonable. I'd research quality over time and make your own decision. read more

Cae was amazing at helping us decide on pieces and colors for our living room, and so patient with us as we debated in the showroom. She helped us narrow down on what would make the most sense for our size of living room, and the furniture has been wonderful and looks amazing! Very happy with our purchase! read more

Joybird - Rugs Near Me - Denver, Colorado

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Buyer beware! Joybird sells defective products, voids sale discounts on returns, and hides behind vendor policies instead of taking responsibility. Their slow customer service pushed me past the return window, leaving me stuck. Had to file a credit card dispute. Poor quality, misleading pricing, and terrible service--shop elsewhere! read more

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Great service and amazing quality furniture. The team here helped us pick the best fabric, style and size for our space. They answered all of our questions and helped us find the best deal. They kept a positive attitude and held our hands as we bought our first couch! Thank you to the Joybird team!! read more

Joybird - Bryant sectional with half ottoman - Rugs Near Me - Denver, Colorado

We went into the Cherry Creek Joybird location looking for a comfy modular sectional for our home. As soon as we walked in Cae was able to help us find options to meet our needs. She was knowledgeable, friendly, and helpful without being pushy. She took the time to look through fabric options / combos and explain all the details you'd need when looking for furniture. We ended up leaving without ordering but Cae was able to help us out via email after our visit to answer any questions and get us exactly what we were looking for. Great experience and love the couch! read more

From out of town but we were hopeful that seeing and sitting on the Joybird furniture would sway us, and it did! Staja was amazing! She answered our questions, communicated every step of the process, and followed up with us to make sure that we loved our furniture. It's such a large and personal purchase and Staja's attention to service and satisfaction gave us the confidence to make our purchase. read more

Their warranty services are a total sham, lots of fine print and not super helpful customer service. I've recommended joy bird to so many people and now am embarrassed that I sent them any business. My couch base snapped in half after sitting on it one day and when I reached out about replacing the part with my warranty they left me with half a couch multiple inches taller than the other half and no solution to be found outside of me spending hundreds of dollars for the left half of the couch to be the same height as the right. Their quality is poor and ability to problem solve with customers is also poor. Would not recommend, there are lots of other wonderful furniture companies to pick from. read more

Joybird - Rugs Near Me - Denver, Colorado

The staff was very helpful in advising with fabric choices and types of furniture. Extremely friendly, and we got all of our questions answered! Came away with a couch we're really happy with! read more

We were impressed with the contemporary style and the range of color and texture options. Our designer, Cae, was very good. She knows her colors and helped us think through what made the most sense for us. read more

We're thrilled with our new living room chair from Joybird. We ordered it after a visit to the Denver Cherry Creek store, where the salesperson, Cae, gave us just the right mix of help and freedom to browse. She followed up with helpful information and suggestions throughout the purchasing process. Joybird kept us up to date at every step of manufacturing and delivery, and the chair was delivered exactly when they said it would be. The quality of the chair itself is flawless! read more

Joybird - Joybird chair - Rugs Near Me - Denver, Colorado

Several months ago my husband and I purchased a Joybird sofa and our very helpful and professional sales lady Cae was very easy to work with. Our new home in FL is not done until late December. Since then we have purchased 9 more pieces of furniture. It has thankfully all gone smoothly. Cae Blackwell has really been great at every step and I will post pictures when all is delivered read more

Great experience at Joybird in Cherry Creek! Design and furniture are not my strengths and Cae helped me from start to finish selecting a sectional and color, considering options that I hadn't thought of. Thank you! read more

Cae is the absolute best! If you go to the Denver location, definitely work with her. Joybird's customer support is fantastic. They go above and beyond anyone else and their products are all great quality. read more

the saleswoman Cae went above and beyond with our couch shopping experience. We were so thankful for all of her knowledge and expertise! the least stressful furniture shopping I have ever done! Cannot recommend these couches enough! The quality and modularity of the couch makes it worth every penny read more

Cae at the Denver showroom was very helpful and friendly. We're excited to receive our new couch!

I'm so glad I found Joybird! After sofa shopping for much of the day in your traditional furniture stores, I popped into Joybird. I loved the options they had and the crew there was so nice and accommodating. I went back the next day to figure out fabrics and narrowed it down with Suz's help. Now my couch has been at my apartment for about a month and I couldn't be happier. So incredibly comfortable and love the pet friendly fabric! read more

We had a great day at the showroom in cherry creek. We loved the furniture and ended up with a couch and two chairs. Ours design consultant was Cae and she was outstanding. She was incredibly knowledgeable. We are looking forward to seeing what the end product looks like. read more

Cae Blackwell at the Denver location was very helpful and friendly during our search for a new couch. We love our new Joybird sofa! Thanks, Cae! read more

Cae Blackwell at the Denver showroom goes above and beyond to make customers happy. Purchased two beds at this location with Cae's help and couldn't be happier with her services. read more

I am three months out from submitting a warranty claim and they still can't resolve. Couch is out of stock and they can't process refund. Customer service said they were trying to help but didn't actually get anything done. read more

We are SO happy with our experience at Joybird. We went to the Denver showroom, and Cae was incredibly helpful helping us select our furniture. After ordering, she followed up with updates multiple times, including photos from the warehouse as the couch was being made. It was the some of the best customer service I have experienced! The couch, chair, and poufs we got totally transform our space. All of the pieces are well made, comfy, and we love them! Would highly recommend Joybird (and the Denver showroom) to anyone shopping for furniture! read more

I'm giving this place a five star yes because I love the pretty colors of sofas they have...But mainly because of the service provided by Cae at the Cherry Creek store. I normally don't do reviews but I just have to mention how her ideas, great energy and just overall design creativity has been so consistent and genuinely helpful. I felt like my bff was helping me design not a salesperson. I purchased my first home and designing for me is a headache. I truely suck at this. Lol . Although I'm still in the process of selecting and furnishing, I think people that love what they do should be recognized. read more

We worked with David who was an absolute delight! We had an idea of what we wanted, but weren't totally certain. I fell in love with a GIANT blue couch but was afraid it was too large for our space. David quickly let us know that there were options for us to customize it to fit our space and our needs. He was patient with us when it came to ordering as it was a large order (two separate couches for our new home) and we needed to discuss as a family. He guided us through what we needed and didn't need and understood our cost constraints. We cannot believe we found TWO couches that we are absolutely in love with; I'm counting down the days until they are delivered. If you are in the Denver showroom, speak with David. He will brighten your day and hook you up with some great furniture. Family movie nights, here we come! read more