Blayne gave me the best experience I've had buyi g a mattress yet…read more He wasn't pushy, asked great questions, listened and gave me app options to better my sleep situation. I have back issues and was talked into a mattress that made them worse over time at the last place I purchased from. Blayne was knowledgable and sensitive to my needs. I will definitely be back and be referring people to him.

It took me two trips and two weeks to get my new bed but I finally did and we are so happy! We are…read moreno longer tired of being tired! The first time we went into check out potential purchases we worked with Shane, and although he tried to get us to buy the mattress that night he wasn't too pushy. He answered all of our questions and was very helpful. The second time we came in to buy our bed, Shane wasn't around but the manager gave Shane credit for the sale anyways; I thought that was really nice. Of course, because we had waited a week to come back they had sold all of the style we were interested in and we had to wait another week for the shipment which kind of sucked, but the manager made it worth our while. This store was clean and the staff was friendly and helpful and I didn't feel like I was being pressured or hovered over to make my decisions. I would recommend this location to friends and family. We LOVE our new Tempurpedic Cloud Luxe! Even if we didn't, it's nice to know that not only does Tempurpedic have a return policy, but this store does as well, they even do trade ups if you aren't happy! The delivery service was on time and were in and out of our place really quickly, we appreciated that as well.

Awful experience it's better to purchase online because they don't tell you about extra deals and…read moreyou can't return the mattress unless you go in person and pay $200. They don't let me return for 3 days because they are too busy during sales days they said I have to go back when the sales are over.

We had a sectional couch and couple of outdoor chairs delivered by Stephen and Jose. They were both…read moreprofessional and respectful, and worked quickly to get everything all set up. Communication was great as well. We would highly recommend Stephen and Jose for any of your delivery needs:)

Dylan and Bryce were the best! Excellent customer service! Ithey We're professional, friendly and…read moreprovided the best customer experience when having furniture delivered.

I bought a LGE washer dryer tower. I got a fair price on an unboxed scratch unit. Salesperson was…read moregreat but others in the company dropped the ball a couple times. The delivery was tough to get done. First dispatcher was good but had to reschedule with store after calling second dispatcher that insisted, that I got a call from drivers during first attempt but did not. My call to and msg to "The Presidents Line" was not responded to. Guess it's just there to talk to the universe. It's tough to get rebates through their system done but the IT online guy was helpful. I've bought my appliances for the past 15 plus years with them but will be shopping and possibly using other sources especially because of the lack of the managements concern and some grumpy employees. Many details left out but this could be a short story. All that matters now is my renters have a working unit.

I bought two dishwashers from here both of them were broken the first one had a giant crack in the…read moreback and leaking from the bottom panel. The "store manager Leon" refused to take the dishwasher back and give me my money back. 0/5. Argued with me and told me he wasn't the store manager even tho his name tag says he is. The dishwasher leaked so much through the bottom of the floor that my sub floor had to be replaced. Jeff Bock is apparently the store manager and is selling broken dishwashers. The dish washer leaked to through my floor and ruined the dry wall in my basement because it seeped through the sub floor. DO NOT buy from these shady guys. Now I have to replace drywall and the sub floor. SHADY BUSINESS.

The entire experience from testing mattresses in store to delivery and set up was exceptional. Ron…read morewas super helpful and knowledgeable about mattresses and made me really test my options outside of what I thought I needed. In Ron we trust!! I feel like Ron was really trying to help us get what we needed and not focused on up selling. He was very patient and thorough with the process and didn't rush us; top-notch customer service! As for delivery, Addison and Justin were professional, helpful and in/out quickly. My husband and I were thoroughly impressed and will definitely recommend mattress firm to friends and family and go back for future mattress needs in the future!

Purchased a mattress and box springs yesterday from this store. Matthew was the sales person. So…read morepleasant to work with a very nice guy