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    BoxDrop Parker

    5.0 (1 review)
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    3 years ago

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    Appliance Factory - Don't trust these clowns to wire your appliances!

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    I bought a LGE washer dryer tower. I got a fair price on an unboxed scratch unit. Salesperson was…read moregreat but others in the company dropped the ball a couple times. The delivery was tough to get done. First dispatcher was good but had to reschedule with store after calling second dispatcher that insisted, that I got a call from drivers during first attempt but did not. My call to and msg to "The Presidents Line" was not responded to. Guess it's just there to talk to the universe. It's tough to get rebates through their system done but the IT online guy was helpful. I've bought my appliances for the past 15 plus years with them but will be shopping and possibly using other sources especially because of the lack of the managements concern and some grumpy employees. Many details left out but this could be a short story. All that matters now is my renters have a working unit.

    I purchased a new in the box trash compactor Wednesday, Jan. 14th, 2026 from Appliance Factory…read more Discovered the old one was fine, just required some minor maintenance. Never opened the box or unloaded it from my truck. Kept it less than six hours. Immediately took it back to appliance factory. Customer service rep said they didn't do refunds without corporate approval.Well, a day later the refund was approved, but I had to pay a $495.00 re-stocking fee. Everyone I spoke to used the same refrain, "I don't make the rules". I don,t blame the employees I blame corporate for making customers so uncomfortable doing something as basic as making a return. I give them a "ZERO"! I will never shop there again.

    La-Z-Boy Furniture Galleries - Our professional in-house designer will work with you one on one to create a beautiful space. Making your house, feel like home.

    La-Z-Boy Furniture Galleries

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    This La-Z-Boy location is clean, well-stocked, and filled with friendly salespeople. It's…read moreconveniently located in Parker near Stroh Ranch, and the parking lot is much less busy than other nearby LZB locations. All that being said, easier parking and general cleanliness doesn't necessary make for a 5-star retail location. What makes this a 5-star location? It's Dana, one of the managers who keeps things running smoothly here. He's one of the friendliest guys you've ever met, and he always follows up when he says he will, even under extreme circumstances. We ordered a chair right before COVID-19 closed down the world. Because the LZB factory closed, our 6-8 week delivery time became a "Let's hope for the best and feel free to periodically call in to check to see if we've heard anything" delivery window. We had a baby coming, and we had initially ordered the chair with about a month cushion to spare, but the manufacturing hold put us way behind schedule (not the store's fault). Knowing that we really, really wanted to get this chair before our baby arrived, Dana would patiently take my weekly phone calls, call me with updates, and he was always upbeat about it. I'm positive that we weren't the only ones in a similar bind, but Dana treated us like we were their most important customer. I cannot even begin to say how much I appreciated that. The day before our due date, Dana called me to let me know that our chair had hit the ground in Colorado, and he'd have it ready for us the next day. Because of our unusual circumstances and tricky timing, he went above and beyond to keep us updated and help us get all set up. Having a guy like Dana on staff takes a good store like this and makes it a great one. Thank you, Dana!

    I'd like to know who this Juliette person is. She lost my family's sale today. I felt bad for the…read morepoor kid that was helping us. She was not getting what we wanted and then yelled at the poor sales guy right in front of us. We won't be going back. She's not a good "manager" if that's what she was.

    BoxDrop Parker - mattresses - Updated May 2026

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