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    BoxDrop

    4.6 (46 reviews)
    Closed 12:00 pm - 6:00 PM
    Updated 2 months ago

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    They have sofas, too. Rumor is they are adding patio furniture next. We'll definitely be back!
    Jim G.

    This IS THE PLACE!!! Finally! Every grownup needs an honest mechanic, a reliable plumber and CARL from BoxDrop in Castle Rock. The deals at this place are so unreal that we might just need to add him to our Christmas card list. Seriously! I've been married for almost twenty years with four kids nearing college, so we need all the help we can get. We've shopped at American Furniture, Craigslist, Facebook Marketplace and Next Door, this is hands down the best retail furniture place on the planet! We went in during the crazy COVID crisis (praying it ends some day) with masks and essential family members only, and the deals blew us away. I knew furniture mark-ups were ridiculous, but I've never had a salesperson show me the actual numbers from the competition while I'm in the warehouse. It was refreshing and astonishing! I feel bad even calling Carl a "salesman." It's more like hanging out with a good friend to find the best deal on sofas and mattresses. We bought two kids' fulls for LESS THAN AMAZON's cheapest option. Best part is they had a huge variety at any price range. The prices are so good that they were completely sold out of ours, but we pick up in just a few days. They had tons available in store that day as well, but I can wait a day or two for these prices. I'll be back when my wife and I need an upgrade on our bedroom set as well. Tell them Jim sent you and rest easy, knowing you got the best price in Colorado. Thanks again, Carl. Keep up the outstanding service!

    Bar height table with four chairs

    Very nice furniture for the price. We paid for them to do the white glove service of putting our pieces together and it was worth the extra money. They came on time and we're very polite and courteous.

    This is the Parker House couch we just bought.
    George Q.

    Just found the coolest place to pick up a new couch. Not sure if I was more impressed by the young man who owns the store or the insanely low prices. I've also recently purchased a mattress elsewhere and wish I would have found this place sooner. Here's a pic of the couch I ordered. It's a Parker House- Spartacus haze gray 6pc sectional. I purchased it $700 cheaper than the lowest price found anywhere in stores or online. I was sincerely blow away by this young entrepreneur, the attention he gives to customers, and the ridiculous low prices he can offer with his crazy new business model. You have to see it for yourself. I highly recommend taking a look at the inventory before shopping anywhere else.

    Dominique B.

    What a great experience! Carl was so polite and knowledgeable! We tried several mattress stores prior to this with no luck. We are so glad we found BoxDrop! We just got a great deal on a new mattress and adjustable base! Thank you so much!!

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    2 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    11 months ago

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    Carl L.

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    1 year ago

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    Carl L.

    Thank you so much, Tim! We appreciate your review more than you know!

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    2 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    6 years ago

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    Carl L.

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    4 years ago

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    Carl L.

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    4 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    2 years ago

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    Carl L.

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    6 years ago

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    5 years ago

    Carl and his team were great! Very pleased with my furniture and will certainly be a returning customer.

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    4 years ago

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    Carl L.

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    3 years ago

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    6 years ago

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    Carl L.

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    4 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Carl was amazing! Just moved to Colorado from Texas and he helped find the perfect couch for our new home, also unbeatable prices!

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    7 years ago

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    Page 1 of 2

    Ask the Community - BoxDrop

    Review Highlights - BoxDrop

    Carl, the owner, called me right back and told me he wanted to help and could get me a new mattress the next day.

    Mentioned in 24 reviews

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    3.8
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    It took me two trips and two weeks to get my new bed but I finally did and we are so happy! We are…read moreno longer tired of being tired! The first time we went into check out potential purchases we worked with Shane, and although he tried to get us to buy the mattress that night he wasn't too pushy. He answered all of our questions and was very helpful. The second time we came in to buy our bed, Shane wasn't around but the manager gave Shane credit for the sale anyways; I thought that was really nice. Of course, because we had waited a week to come back they had sold all of the style we were interested in and we had to wait another week for the shipment which kind of sucked, but the manager made it worth our while. This store was clean and the staff was friendly and helpful and I didn't feel like I was being pressured or hovered over to make my decisions. I would recommend this location to friends and family. We LOVE our new Tempurpedic Cloud Luxe! Even if we didn't, it's nice to know that not only does Tempurpedic have a return policy, but this store does as well, they even do trade ups if you aren't happy! The delivery service was on time and were in and out of our place really quickly, we appreciated that as well.

    Awful experience it's better to purchase online because they don't tell you about extra deals and…read moreyou can't return the mattress unless you go in person and pay $200. They don't let me return for 3 days because they are too busy during sales days they said I have to go back when the sales are over.

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    Appliance Factory

    Appliance Factory

    2.0
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    I bought a LGE washer dryer tower. I got a fair price on an unboxed scratch unit. Salesperson was…read moregreat but others in the company dropped the ball a couple times. The delivery was tough to get done. First dispatcher was good but had to reschedule with store after calling second dispatcher that insisted, that I got a call from drivers during first attempt but did not. My call to and msg to "The Presidents Line" was not responded to. Guess it's just there to talk to the universe. It's tough to get rebates through their system done but the IT online guy was helpful. I've bought my appliances for the past 15 plus years with them but will be shopping and possibly using other sources especially because of the lack of the managements concern and some grumpy employees. Many details left out but this could be a short story. All that matters now is my renters have a working unit.

    I am so disappointed in my recent experience at this Parker location. We have used this location in…read morethe past (2016) with excellent customer service and pricing. This time around I just needed a new dryer and an employee named Matt helped me out. I paid for it and he said he scheduled the delivery and someone would call me. When no one did, I called the store and Amy apologized and said he had not scheduled anything (also Matt was no longer with their company). Now I was an additional week out from receiving the new dryer. When no one called to confirm that second delivery date, I called back and Amy had not scheduled it appropriately either. After that, I cancelled the order altogether as the manager Jeff offered a measly $100 credit as an apology. I confirmed the cancellation with John and after 7 days and no refund hitting my bank, I called AGAIN. Klein answered this time and said the refund had never gone through! When I spoke with Jeff he blamed it on the fact that I used AuthV payment type (link sent to you via the phone) and it was a holiday weekend. WHICH IT WASN'T WHEN I FIRST SCHEDULED THE DELIVERY. This store has really gone downhill and I am so saddened to not do business with them again. Senior leadership should be reviewing these countless customer service issues at this store. There is a HUGE disconnect somewhere

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    What a great experience we had at Mattress Firm in Highlands Ranch. We were greeted by Matt when we…read morewalked in. We already knew what type of mattress we were in the market for. He guided us through the store and gave us different options as far as brands, price point and recommendation's. He gave us time to try out each mattered and e-mailed us all the specs on the ones we were interested in. He was professional, knowable and friendly. We did come back later to purchase our mattress at Mattress Firm. Thank you Matt for everything!

    It's not everyday I get to write a review about a mattress store, but I had such an AWESOME…read moreexperience at the Mattress Firm store in Highlands Ranch (off of Dorchester) that I was compelled. First, I was immediately greeted by a friendly Sleep Expert named Taylor S. Second, he listened to what I was looking for and immediately had a couple options he laid out for me. There was a wide selection from value products to luxury products. There were plenty of options that fit our budget and were reasonable in price. He spoke to the pros and cons of each product and was a wealth of knowledge. Taylor was also super helpful in answering my many questions and knew the ins and outs of the business. He was like a walk encyclopedia of the products. At no time during the visit did I feel pressure to buy anything which was really nice. Third, at one point during my visit I needed some time to figure things out so I called my spouse to discuss. While he waited for me, he kindly helped another customer who had came into the store. I overheard him working with that customer, and he was just was personable and knowledgeable. Fourth, because we were purchasing items to be delivered out of state, my transaction was a little more complicated. He was super patient in working through the details and explained the whole process to me. I can't say enough good things about Taylor and Mattress Firm. We've been loyal customers in the past and this latest experience did not disappoint. I'd give him and the company more than 5 stars if I could!!! I'll be referring friends and family for sure! HIGHLY RECOMMEND!!

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    Mattress Firm Highlands Ranch - Dorchester St
    Mattress Firm Highlands Ranch - Dorchester St
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    BoxDrop - mattresses - Updated June 2026

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