I will only buy furniture and mattresses from here going forward. I have let my kids and friends…read moreknow as well. The mattress i just got was significantly less than Costco and of higher quality, and the manager of the store was very helpful without pushing more than I need. tell your friends - this is the right answer.

From the owner: We sell all NEW Mattresses, Living Room, Dining room furniture and more, all 30-80% below retail…read morejust by keeping our overhead cost low and setting up priority times. Everything is name brand straight from the manufacture and is all first come first served until we sell out.

Blayne gave me the best experience I've had buyi g a mattress yet…read more He wasn't pushy, asked great questions, listened and gave me app options to better my sleep situation. I have back issues and was talked into a mattress that made them worse over time at the last place I purchased from. Blayne was knowledgable and sensitive to my needs. I will definitely be back and be referring people to him.

Awful experience it's better to purchase online because they don't tell you about extra deals and…read moreyou can't return the mattress unless you go in person and pay $200. They don't let me return for 3 days because they are too busy during sales days they said I have to go back when the sales are over.

This location deserves all of the positive reviews! Special shout out to Chris and Vincent for…read moregoing the extra steps to make sure we received quality products and the best mattress for our needs. Check them out if you are in the market for a new mattress! Trent W.

Steven and jose were awesome thank you! Cari on the sales floor also deserves a raise she was…read morefantastic too!

Jose Garcia and Steve Martinez were the delivery specialists, and they did fantastic job with…read moreservice, care of the furniture, and honesty when they noticed some damage before they moved it out of the truck. They did a great job and we really appreciated all their efforts. The delivery service is top notch.

I bought a LGE washer dryer tower. I got a fair price on an unboxed scratch unit. Salesperson was…read moregreat but others in the company dropped the ball a couple times. The delivery was tough to get done. First dispatcher was good but had to reschedule with store after calling second dispatcher that insisted, that I got a call from drivers during first attempt but did not. My call to and msg to "The Presidents Line" was not responded to. Guess it's just there to talk to the universe. It's tough to get rebates through their system done but the IT online guy was helpful. I've bought my appliances for the past 15 plus years with them but will be shopping and possibly using other sources especially because of the lack of the managements concern and some grumpy employees. Many details left out but this could be a short story. All that matters now is my renters have a working unit.

I purchased a new in the box trash compactor Wednesday, Jan. 14th, 2026 from Appliance Factory…read more Discovered the old one was fine, just required some minor maintenance. Never opened the box or unloaded it from my truck. Kept it less than six hours. Immediately took it back to appliance factory. Customer service rep said they didn't do refunds without corporate approval.Well, a day later the refund was approved, but I had to pay a $495.00 re-stocking fee. Everyone I spoke to used the same refrain, "I don't make the rules". I don,t blame the employees I blame corporate for making customers so uncomfortable doing something as basic as making a return. I give them a "ZERO"! I will never shop there again.

The entire experience from testing mattresses in store to delivery and set up was exceptional. Ron…read morewas super helpful and knowledgeable about mattresses and made me really test my options outside of what I thought I needed. In Ron we trust!! I feel like Ron was really trying to help us get what we needed and not focused on up selling. He was very patient and thorough with the process and didn't rush us; top-notch customer service! As for delivery, Addison and Justin were professional, helpful and in/out quickly. My husband and I were thoroughly impressed and will definitely recommend mattress firm to friends and family and go back for future mattress needs in the future!

Purchased a mattress and box springs yesterday from this store. Matthew was the sales person. So…read morepleasant to work with a very nice guy

My husband and I had a great experience at the new Denver Mattress in Parker today. Sandy, our…read moresleep expert, dispelled some myths about and showed the advantages of an adjustable base. We were able to try all the beds-- there is a lot-- and pick the one bed and base that fits our needs and will give us some health benefits. We also bought a mattress protector and two sets of sheets. Sandy was so knowledgeable about all aspects of the purchase including financing and warranties and made the process go smoothly. Delivery will be in ten days which I didn't think was an excessive time although I would certainly love to be able to sleep in my new bed this evening. Thanks again, Sandy. We appreciate all the help. You were a wonderful sleep expert and helped us so much. We will be telling everyone to come see you and the new store in Parker. -- at Denver Mattress - 9279 S. Parker Rd., Parker, CO.

From the owner: More Mattress. Less Money…read more Denver Mattress is part of the Furniture Row family of companies. Our sales staff receives specialized training to ensure they match you with the mattress and pillows that create your most comfortable sleep. Because we make our own mattresses, and sell them in our own stores, we are able to eliminate the middleman markup. This provides you with top quality sleep products for as much as 50% less than our competitors.

JUST BE AWARE OF THE RETURN/EXCHANGE POLICY! We have visited this store four different times. Each…read moretime, we met a different salesperson/ "Sleep Expert" and received a different explanation of the mattress that I purchased. One important thing to note before your final decision, the policy of return or exchange is not set out to you directly, make sure to get clarification on the procedure before walking out the door! It is very misleading.

If there was a 6 star option that's what I would choose for my sales representative at the…read moreCottonwood, Parker location. Hayden has given new meaning to the phases we've long lost as customers (Outstanding Customer Service and Satisfaction Guarenteed). Hayden not only gave us amazing service in store but also took amazing care of us even after our purchase which is rare these days. Hayden handled it with amazing integrity and followed through until we got exactly what we purchased day one! Hayden went far above what was expected and for that I would say job well done to Hayden!! Amazing follow up and follow through!!!! I would also like to give a shout out to Kym at the same location as she took part in the follow up and organizing materials for us that we were missing.