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Littleton, CO

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Mountain High Appliance

3.3 (63 reviews)
Closed • 10:00 am - 5:00 pm
Updated 2 months ago

Mountain High Appliance Photos

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This is a loaner for my 48" range that is delayed from March to November.
Sarah B.

NEVER Ever EVER EVER would I do business with Mountain High Appliances. EVER. They came recommended based on reliability of delivery time/procurement and competence of installation and aside from the sales process it has been a complete S-show from start to finish. PROCUREMENT: Order date in Oct, ETA for appliances was to have been March, I gave myself a one-month buffer. It's June and I'm still waiting on a panel ready component for my fridge. The range? NOVEMBER I ordered a specific $25,000 appliance package because I was assured it was experiencing fewer delays than the ones with the red knobs but certainly not the case. SCHEDULING: Two months out currently. So given that the panel for my fridge is not ready (long story but multiple promises that it would be available for quick delivery) next available delivery date is in two months. What that means is that if Mountain High fails to procure an appliance on time, even if it arrives in their warehouse one day late, you will experience a two-month delay in receipt given their inability to deliver in a reasonable timeframe. They were scheduled from 1 to 3 but showed up at 9am. I had people coming to add outlets to get ready for appliances in the morning - but they showed up early so I was not prepared. INSTALLATION: Half assed and incomplete, dishwasher not fully installed, I had to pay my contractor for a day of labor to install my appliance package BILLING: Despite not having received my range I was charged $11,000 for it. I honestly don't know what I am going to do, I will have to deal with these people at some point but this experience is absolutely driving my insane. Their appliance packages should come with a credit for mental health support. I know I sound hysterical, but we had all of our appliances removed anticipating we would receive new ones in a realistic timeframe and it has been piece meal. DO NOT ORDER FROM THESE PEOPLE. I would encourage you to order only items that are in stock from somewhere anywhere not this place. An absolute trainwreck of an experience.

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Reviews are mixed. Many highlight the knowledgeable sales staff and professional installation teams, with several noting fair pricing.

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3 months ago

great experience! thanks Parker! we will be back again the next time we need a new appliance

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Ask the Community - Mountain High Appliance

Review Highlights - Mountain High Appliance

“We worked with Randy Brown, he was incredible and spent over an hour explaining the various options and answering all of our questions.”

Mentioned in 3 reviews

Read more highlights

Colorado Appliance Solutions - We service all types of major home appliances.

Colorado Appliance Solutions

4.4(90 reviews)
1.7 mi
•$$

JR was quickly available to chat over the phone regarding our broken refrigerator. He was honest…read moreand suggested just buying a new one because it would cost more to repair it than our old one is worth. He quickly referred me to Justin in Sales. Justin did not have anything in stock that fit our specifications, but went above and beyond to help me search for some potential solutions and sent me some links to sites outside of those that dealt directly with him and Colorado Appliance Solutions. While we did not do business directly with them this time around, it was refreshing to see a company help us find a solution that wasn't with them. If we ever need any appliance repair, we will make sure to give them a call!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

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Colorado Appliance Solutions - We service all types of major home appliances.

We service all types of major home appliances.

Colorado Appliance Solutions - Appliance up in smoke? Call us for a repair OR Replacement!

Appliance up in smoke? Call us for a repair OR Replacement!

Colorado Appliance Solutions - Broken Appliance? Call us for a repair OR Replacement!

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Broken Appliance? Call us for a repair OR Replacement!

Ferguson Home

Ferguson Home

2.3(85 reviews)
3.5 mi
•$$$

This place is like Disney World for home improvement. We recently had our basement remodeled (see…read morefinal pics) and chose some fixtures and a toilet here. We had a great customer service experience here, even during COVID. When we were ready, we sourced and place our order for all materials through the website Build.com, which is now owned by Ferguson. We had trouble with a broken toilet and we're able to get it replaced by refusing the shipment. It was an easy part of a very crazy process. The showroom is beautiful and offers many high end finishes. I love being able to touch and feel fixtures since you need to know how that metal will feel every time you wash your hands. When doing a cost comparison you will pay more here for most products versus shopping a big box store. Why? Well they have to pay their floor staff, maintain the building and make it a luxury experience for you, the buyer. That's not free. So if you can stand to pay for that type of experience then it's worth every penny. Their selection is superior to any Home Depot or Lowe's as well. You won't be disappointed!

We spent over $15,000 on plumbing fixtures for our new build, and the experience has been extremely…read moredisappointing. Ferguson sent us wrong items and even left out items we had ordered. When we contacted customer service, instead of taking responsibility, they made us pay for the replacement items upfront and told us we'd only get a refund once the incorrect items were returned. This is such a poor way to do business. If a company makes a mistake--especially on an order this expensive--they should be the ones to fix it without putting the burden on the customer. To make matters worse, when the reordered items arrived, they were missing parts. Between the lack of accountability, the customer service frustration, and the quality control issues, this has been a stressful and disappointing experience. I expected much better from a company of this size. Would not recommend based on our experience.

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Ferguson Home
Ferguson Home
Ferguson Home

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Mountain High Appliance - appliances - Updated November 2026

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