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Centennial, CO

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The Kitchen Showcase

4.1 (22 reviews)
Open • 8:00 am - 4:30 pm
Updated 2 months ago

Services - The Kitchen Showcase

Home interior design

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6 years ago

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4 years ago

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3 years ago

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6 years ago

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6 years ago

Victor delivered the cabinets in a friendly and efficient way. He was careful and considerate too.

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4 years ago

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5 years ago

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8 years ago

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5 years ago

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7 years ago

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Kerri S.

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16 years ago

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14 years ago

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15 years ago

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8 years ago

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Kerri S.

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8 years ago

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Kerri S.

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10 years ago

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11 years ago

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Review Highlights - The Kitchen Showcase

“The cabinets arrived early and were delivered by Victor who was extremely professional, friendly and fast.”

Mentioned in 5 reviews

Read more highlights

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Appliance Factory

Appliance Factory

(168 reviews)

$$

James from the parts/used department was very helpful when my dryer broke. I had no idea what I…read morewanted but he guided me to make the best decision. Chris and the rest of the delivery crew were exceptional as well. Showed up on time and likely broke the world record for fasted dryer installation. Very professional crew. Thank you everyone

We had previously purchased two appliances from this location and had a great overall experience…read more Unfortunately, our most recent purchase has been the complete opposite. We purchased a new dryer that was delivered and installed on a Thursday. During installation, the team accidentally broke the panel where the power cord connects. Mistakes happen, and we completely understood. We were told they would return Friday to replace the damaged part at no cost to us. Friday came, and no one contacted us. We had to call the store multiple times just to get an update. Late in the day, we were finally told someone would come Saturday to replace the part. On Saturday, they arrived with the wrong part. Again, they were apologetic and told us they had spoken with their manager and would return Monday with the correct part. Once again, we were understanding. Monday came and went with no call, no visit, and no update. I contacted the store again, only to learn they apparently believed the issue had already been resolved on Saturday. I was told they would send a message to find out what was happening. By the end of the day, I still had received no response, no status update, and no indication of when someone would actually return to repair the damage caused during the installation. My frustration is not that mistakes were made. Things go wrong. My frustration is with the complete lack of customer service, follow-up, communication, and ownership afterward. I have now spent multiple days trying to get this resolved, and there seems to be absolutely no sense of urgency from anyone at this location. At this point, I genuinely feel that if I don't continually call and pester them, nothing will happen. We have also called the company's "Presidential Hotline" multiple times and were told someone from the leadership team would contact us. It has now been three days without a response. Unfortunately, it appears the leadership team has the same sense of urgency as the rest of the organization. I would strongly caution anyone considering purchasing an appliance from this location. You learn a lot more about a company by how it handles problems than by how it handles transactions where everything goes perfectly. Any company can provide a good experience when nothing goes wrong. Great companies distinguish themselves by taking ownership, communicating with their customers, and quickly correcting their mistakes when something doesn't go as planned. This had always been our go-to place for purchasing appliances, but unfortunately, after this experience, that will no longer be the case. We had a brand-new dryer delivered on Thursday, and nearly five days later, we are still unable to use it because of damage caused during their installation. Despite multiple promises to correct the issue, repeated phone calls on our part, and several missed commitments, the problem remains unresolved. It is completely unacceptable that we have had to continually chase the store for updates and resolution of a problem they created. In this case, Appliance Factory gets an F--not because a part was accidentally broken, but because of how poorly they handled everything that followed.

Colorado Appliance Solutions - We service all types of major home appliances.

Colorado Appliance Solutions

(90 reviews)

$$

JR was quickly available to chat over the phone regarding our broken refrigerator. He was honest…read moreand suggested just buying a new one because it would cost more to repair it than our old one is worth. He quickly referred me to Justin in Sales. Justin did not have anything in stock that fit our specifications, but went above and beyond to help me search for some potential solutions and sent me some links to sites outside of those that dealt directly with him and Colorado Appliance Solutions. While we did not do business directly with them this time around, it was refreshing to see a company help us find a solution that wasn't with them. If we ever need any appliance repair, we will make sure to give them a call!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Specialty Appliance

Specialty Appliance

(100 reviews)

$$$

Eric and David K have been our "Go To Guys" for all of our appliance purchases. We have some short…read moreterm rentals and keep them beautifully furnished with great appliances. These people have been stellar to work with. We believe the most important value we've received from the team here is their incredible product knowledge and expertise. Just had an installation for our personal home in Salida. From my perspective, the delivery and installation team is actually the key to our consumer experience satisfaction. Salespeople get us excited about the product. Payment is always kinda painful. Then comes the all important installation! Daniel, Austin and Will were a great, collaborative team. Their conscientious care of both our home and the new appliances throughout the process was exemplary. Their smiles, dedication to explaining each machine and concern about our satisfaction was incredible. Two parts on the dishwasher came with small flaws. They pointed out the issues and immediately addressed getting them replaced. Incredibly professional and enjoyable experience! In appreciation, B&K

This was second time using them. First was a home remodel. They went well…read more This time i got a fridge and from day one it would not cool. Guy comes out and thinks it should be working. I trust him. Never cools. So from day one it's not working and now with old fridge broke I've had no working fridge two weeks I complain again and they are sending a warranty service (different company) to repair in 1-2 days So you get a fridge, delivered defective, they come out multiple times and then kick it to warranty. Heck even Home Depot would have had me a replacement by now. So just so you know if they give you a broken fridge it's basically "call manufacturer" Maybe if they deliver something you can test right away it's better. Don't buy fridges here

Floor & Decor - Gorgeous! But I have nowhere to put it.

Floor & Decor

(6 reviews)

First time here. Went to Lumber Liquidators, but alas the inventory numbers were off, and I…read morecouldn't get what I wanted. So I looked online, and Floor & Decor had exactly what I wanted, on clearance! Woohoo! This is a GIGANTIC store. It seems to have literally EVERYTHING flooring that your heart could desire. I was enchanted by some of the tile. But I don't NEED any tile, so sadly passed it up. They have tile that looks like wood! And marble! I needed waterproof vinyl plank flooring to go over concrete, as apparently peel-and-stick requires a plywood base and is therefore more effort. The waterproof stuff is just click-and-lock, and can be cut with an X-acto knife. You can use 6-mil poly as a vapor barrier. This is for a small outbuilding, so 7 boxes should be sufficient. A very nice young man loaded the boxes onto a cart, and then put them into my car for me! Their prices seem very fair, although I just zeroed in on what I needed and didn't have time to fully explore the store. The tile selection seems vast. Best part: they're well-stocked, at least with what I bought. I'm fully confident that if I need another box, they'll have it in stock.

I ordered some tile online and went to pick up early in the morning. Staff was there to greet me…read moreand were very friendly, quick and efficient. Another staff member brought out my orders, loaded them into my car for me. They even checked with me to see if my car could handle the weight of both orders at once! Will definitely be visiting again with tile needs!!

The Kitchen Showcase - kitchenandbath - Updated November 2026

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