Serge made time to fix a leaking refrigerator, same day I called. He arrived promptly, gave us a…read morequote and fixed the problem in short order. Such a relief! We'll be using Appliance Repair Pro's from now on.

Sergiy gave us an online quote and we made the appoinment for some refrigerator maintenance. Upon…read morearrival he assessed what was necessary and reduced the price. He was very professional and did an excellent job.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave…read moreme a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval.

They reached out to me minutes after posting my project on Yelp. I was also able to get an…read moreappointment for the same day and they were able to fix my dishwasher. Outstanding service.

Chase from Roka Appliance was fantastic! He was clear, professional, and took the time to…read morethoroughly explain what was wrong with our dryer and how he could repair it. I really appreciated how informative and easy to understand he was throughout the process. Highly recommend Chase and the team at Roka Appliance!

Had a washer for 18 years - it finally gave up the ghost. Had Chase come over to see if there was…read morepossibly a simple fix. He diagnosed the problem very quickly and turns out the repair would as much as a new washer. He was very conscientious and professional in providing recommendations and feature suggestions on a new model. Give him a raise!

Well, we needed our Maytag dryer repaired - it was squeaking for a couple of minutes with a heavy…read moreload. I called to schedule an appointment, I was in no hurry. They were actually able to have someone drop by the next day. Kelly arrived on time with a smile. He started the dryer, said he could hear it (I couldn't). I was afraid I was going to have to get ten wet towels for the thing to start squeaking. He said it was probably the rollers and / or pulleys. I told him to fix it, the Fonzi method does not work. He replaced the pulleys and rollers. I gave it a couple of weeks but the dryer does not squeak any longer. The price for the service call was more than reasonable. He checked the dryer for dust / lint / hair and vacuumed it as well. Mr. Appliance of Parker still provides great service at a reasonable cost.

Straight scam artists. Whatever you call on for a repair…read moretheir estimates will be what a new appliance will cost. So of course you turn it down and they collect the diagnostic fee.....Con Artists DO NOT CALL THEM

Alex responded immediately and came out the same day…read more He's honest and will tell you if he believes you'd be better off buying a new appliance instead of fixing it. He does diagnostics first, then gives you options, depending on what's going on. He's very smart and works efficiently. Reasonably-priced! He will always be my go-to, #1 appliance repairman!!

Alekspro was super friendly, timely, and even came to fix our washer on a Sunday (his day off)!…read more He was very thorough; when the new replacement part (drain pump) didn't sound right, he took the machine apart again and got another new pump and installed it. It sounded much smoother and I could see that he was confident that it was working properly. We highly recommend him and would use him again when we need repair work done!