The experience started out well but then the application and execution turned downward. We spent an enormous amount of money (more than 100k) on the cabinets for our custom home. Not only were the cabinets not glazed anywhere near to the samples we picked from but there were so many measuring and fitment mistakes that cabinets had to be remade and re-glazed and measurement done incorrectly and doors swinging the wrong way, etc. I fully understand that the factory did not glaze the cabinets correctly but I didn't buy my cabinets from the factory. I bought them from CabinetsByCales and that's who I had to turn to. Now, the company did send all doors and drawer fronts to another company for re-glazing and the work was acceptable to us we still sit without several cabinet doors, crown molding missing etc months later. The 'near' end product is beautiful and our cabinets are stunning but the process could certainly have been smoother. It could be that our completely custom job was simply too much for them and I can't in good conscience recommend them. read more