This was my first time going inside the Floor and Decor in Highlands Ranch and I will definitely be…read morecoming back. I was there to make a big order as I'm remodeling my master bath and Zac Wells was so helpful and knowledgeable he made the whole experience a breeze. I was feeling a bit overwhelmed but helped me figure out what I needed, he was very courteous and professional! I highly recommend this place!

Love Floor and Decor, specifically the county line road location in Highlands Ranch. We've bought…read moretile there over the years for multiple projects and have always been pleased with the selection, pricing and customer service. Most recently this month, Tony helped us pick out trim pieces and grout to go with the tile we selected for our new kitchen backsplash.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

THIS IS FOR THE BOULDER LOCATION…read more There should be a -1 or 0 star rating for this place. We have visited twice, willing and eager to pull together a high-end kitchen, then master bathroom and extra bathrooms. We had project plans, lists and wanted to see inventory. However we left completely disappointed and underwhelmed with the utter lack of customer service. Specifically, not even a "hello" when walking into the store both times. These complacent people don't care about making a sale, much less an introduction. Our last visit was February 10, 2015. No hello = $145K in lost business between our home and rentals. MANAGEMENT= PAY ATTENTION!

Order took 3 extra weeks & I was blamed for making a custom order!!?! I have never felt so upset…read moreabout how a matter that costs so much money can be handled so poorly. I asked to speak with the owner & he was nothing but excuses & could really care less. He told me to read my contract & that I should consult an attorney. Really?? Now I have a kitchen that I can't stand every time I walk into it!

I had a great showroom experience at this store and after a bit of a hiccup with the first…read moreinstallers, had a fantastic outcome with Erick when he installed the tile!! Erick's attention to detail and quality of work was fantastic. Had he started the project, I no doubt would have given this a 5 star rating. The only thing keeping me from a 5 star is that Erick wasn't here from the beginning to do his excellent work from day one.

All the staff is very helpful and their selection is very good. One piece of our stone was broken…read moreduring shipping and they replaced it in 2 days! I recommend them highly!

We recently did a complete kitchen remodel with Kingdom and I felt it necessary to leave a few…read morecomments. First off Mike was fantastic to work with every step of the way. He was knowledgeable, professional, patient, and communicated so well throughout the entire process. This was our first time doing a project this large, and there were so many factors to address. I could not imagine going through that without someone like Mike to assist and answer all of our questions to get the right outcome. Right outcome is exactly what we got, as our kitchen came out PERFECT! Understand we had gone to both of the big box stores and met with a couple other independent companies for quotes, but at the end of the day Kingdom provided the best quality for the price, design work that met all of our needs, installation that was done on time with incredible craftsmanship, and support throughout the entirety of the process. We also want to do a shout out to Vanessa as well who added some fantastic ideas as we went through the design process, and she was on site with Mike as we talked through the final steps in getting exactly what we needed. I would 1000% recommend them to anyone who wants high quality work done at a very reasonable price to get the kitchen of your dreams!

Very friendly and nice. Easy to communicate with. The only thing I didn't really like were the…read moreinvoices.....a little hard to read and know exactly amounts you had paid and were being charged. Counter tops look beautiful!!

It was a pleasure working with Jonathan and his sister Christine. Let me start by saying Jonathan…read moretook time with me to help me re-design a 1970s kitchen. I had no idea where to start and he was very patient with me. My kitchen is current and looks great now! I referred my contractor to another family member for a kitchen remodel and the contractor advised her to order the kitchen cabinets from the same place I did. He was very impressed with the quality and commented on how easy the cabinets and the island were to install. He said he has been in business a very long time and has worked with many cabinet companies and he was most impressed with my cabinets. I would highly recommend working with this family owned business for cabinets and kitchen designs.

I'm a contractor and I have worked on several projects with Jill, Christine and Jonathan at CKD…read more They were extremely helpful on the front end of the project assisting us and our clients with the final design/budget and then with the final order measurement on site. They kept us informed of the pending deliveries and stopped in to see how the install was moving along. I enjoy working with CKD and look forward to our continued working relationship on future projects and highly recommend the CKD team, products and service... Thanks CKD!!

I purchased a new build where the cabinets came from Greenwood Cabinets and Stone. During the…read moreinitial walk through, we noticed the cabinets were the wrong color. Neil was very apologetic and worked with us to get it corrected without issues but that was the only smooth communication we've had. During our final walk through, we noticed damaged cabinets with various scratches, chipped paint, and one cabinet frame in the kitchen was even broken. The builder got us in contact with Neil again to work with us to get it corrected from our inspection punch list. Neil came out to look at the cabinet, and said he would replace broken one right away and get the ones with damage touched up with paint. He took measurements then said he could expedite getting a new cabinet to replace the broken one. Fast forward a couple weeks, Neil called to say instead of replacing the cabinet, hes going to have someone else come to repair it. This was only the beginning of months of excuses and lack of response from his end. I ended up calling his business instead of his direct number in hopes to get some sort of communication for when the repairs would happen. I even started a spreadsheet listing all the times I reached out but never got a response, received an excuse, or got a promise that someone would call me back end of the day/next day but never did. Our first time contacting each other to get the broken cabinet replaced was September 1, 2023 and was told it would be replaced within 6 weeks. Then I was told it would be repaired (rather than replaced) before Christmas. I then reached out again 1/26, 2/1, then finally on 2/15 the cabinets were repaired. This isn't counting the numerous calls and texts from 9/2023-12/2023 with months of agonizing one-way conversations and calls with limited to no responses. Overall, I was disappointment by the lack of professionalism to respond and correct issues in a timely manner. What was supposed to be a couple month problem ended up dragging to almost half a year. We initially wanted to purchase a custom made kitchen island from Greenwood, but with a broken cabinet taking almost 6 months to fix, we opted to purchase it elsewhere.

I cannot say enough good things about my experience and how Neil treated me. Amazing customer…read moreservice.

First time here. Went to Lumber Liquidators, but alas the inventory numbers were off, and I…read morecouldn't get what I wanted. So I looked online, and Floor & Decor had exactly what I wanted, on clearance! Woohoo! This is a GIGANTIC store. It seems to have literally EVERYTHING flooring that your heart could desire. I was enchanted by some of the tile. But I don't NEED any tile, so sadly passed it up. They have tile that looks like wood! And marble! I needed waterproof vinyl plank flooring to go over concrete, as apparently peel-and-stick requires a plywood base and is therefore more effort. The waterproof stuff is just click-and-lock, and can be cut with an X-acto knife. You can use 6-mil poly as a vapor barrier. This is for a small outbuilding, so 7 boxes should be sufficient. A very nice young man loaded the boxes onto a cart, and then put them into my car for me! Their prices seem very fair, although I just zeroed in on what I needed and didn't have time to fully explore the store. The tile selection seems vast. Best part: they're well-stocked, at least with what I bought. I'm fully confident that if I need another box, they'll have it in stock.

I ordered some tile online and went to pick up early in the morning. Staff was there to greet me…read moreand were very friendly, quick and efficient. Another staff member brought out my orders, loaded them into my car for me. They even checked with me to see if my car could handle the weight of both orders at once! Will definitely be visiting again with tile needs!!

Accidents happen. One happened in my house, when the door in the kitchen cabinet was shattered into…read more50 pieces. I could not find a cabinet manufacturer from before 20 years ago. One day walking by Kitchen tune-up I decided to stop by to ask for advice or help. Rachel gave me valuable advice , but Dan , another employee offered to glue together all 50 parts of the door. A few weeks later I got call that the door is ready. Whit great patience Dan solved the jigsaw puzzle of the door. After replacing repaired door I could not see any difference between the original and restore . Thanks to the Kitchen tune-up employees for your "old fashion" service , your willingness to help, and the great result of your work, which made me praise you , and recommend your company to those who are looking for the type of service you provide. Krystyna K.

We called Kitchen Tune-up in November 2021and they sent a rep out who showed us our options and…read moretold us the price. They refaced our cabinets, replaced the doors, and installed a custom pantry. It came out to around $12K, which is about half what it would have cost to replace all the kitchen cabinets (they were in very bad shape). It took a long time for them to get the custom ordered parts but we were told in advance that this would be the case. It took around 7 months waiting for the materials, but we were aware of the timeframe in advance and agreed to wait. Once the parts arrived, the team of installers took 3 days to get everything done, and it looks amazing. They were professional and courteous, and cleaned up after themselves. We are very happy with the end result. If you have the time and money, I highly recommend using Kitchen Tune-up.

They don't help you find what you need. They just gel you the isle and make you find it yourself…read more They should get rid of the workers and do self checkout. Chris

Selection is ok but prices are too high. Same selection can be found elsewhere for cheaper.read more