I had a great showroom experience at this store and after a bit of a hiccup with the first installers, had a fantastic outcome with Erick when he installed the tile!! Erick's attention to detail and quality of work was fantastic. Had he started the project, I no doubt would have given this a 5 star rating. The only thing keeping me from a 5 star is that Erick wasn't here from the beginning to do his excellent work from day one. read more

All the staff is very helpful and their selection is very good. One piece of our stone was broken during shipping and they replaced it in 2 days! I recommend them highly! read more

This company was recommended to me by friends and neighbors. I don't understand how they stay in business. The grouting in my floor is cracking and after repeated requests for repair I have been ignored. Do not do business with this company read more

The tile they offer here is really nice and high quality. The designer, Sandy, is great. However, I have never felt good when I go in there and especially when I pick up my tile. The customer service from almost everyone there is not good - especially Jason. They don't call you when the tile is ready either. I'm all about customer service in my job and it bothers me when a business like this makes you feel bad for going there. read more

Seriously fantastic experience. I got all my tile materials from them, the selection is superb! Staff is knowledgable and friendly. While we did have a glitch with an order, they fixed it in no time and were just overall good to work with. Definitely recommend! PS: Several contractors recommended this place over the other tile shops in the area, apparently the materials are of higher quality. I would tend to agree after having bought at this store and others before! read more

We had a great experience with CCT. They provided advice about the best materials for our kitchen. Their installation was efficient and of excellent quality. The floor and accent wall look beautiful. Their prices were very reasonable. I highly recommend CCT. read more

Super disappointing. We went in today to look at tile. We are redoing our master bath and need floor tile, wall tile, shower tile and shower pan tile. We walked around the shop for 15-30 minutes. Not one of the three employees that were there even said hi. We ended up leaving because no one would talk to us. We were there only customers there. Very disappointing as a friend recommended this place and we love supporting local business. On to the big box stores read more

This is the second time we have worked with Colorado Ceramic Tile and it's again been a great experience. Sandie made the process easy and efficient and we couldn't be more happy. We also were working on a tight time frame with our daughter's graduation coming up and she promptly came out to measure and order. I appreciate the guidance and work they do. Highly recommend. read more

I just had an amazing experience here. I walked in expecting them to have tile in stock since that was what I had been told. I need the tile by tomorrow so I can get my clients project finished. Instead of them telling me how they couldn't get me the tile, Kat Rivera immediately got on the phone and made instant arrangements with her driver and her supplier to get me the tile today. To say that I was wowed by this experience is an understatement. I love it when a company tells me what they can do instead of what they can't! Quick Dry Restoration will definitely be back. In addition, they have a beautiful selection. read more

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. If I could give no stars I would. First time I was in the store the lady helping me was rude, and acted as if I was an incovience. The only reason I returned was because I had to return the tile Samples. I was then helped by a man named Burt who was great! I decided to give the store another shot. After picking out tile and returning to the store two more times I finally decided to place my order. When I called to place my order Burt informed me that the first gal who helped me who was rude also quoted me wrong. She quoted me $8.25 per square foot and indeed the stone I wanted to purchase was over $16 a square foot. The lady said that she never gave me that price and Bert asked me if I could email the quote to him which I said I absolutely would. In speaking with Burt he was trying to help bring the price down because they quoted wrong as well I previously asked if they offer military discounts. He told me the best the owner would do was come down to $15.30 per square foot I informed Burt that that was not good enough to only discount $.70 he asked if I wanted to talk to the owner Sandy. For Sandy being the owner she was the worst out of everyone I spoke with or who helped me in the store. She was rude inconsiderate and frankly did not care that I was quoted wrong. She then tried to lie to me and tell me that it was already discounted and that the stone was over $18 a square foot. I knew this was not true because I called PetraSlate tile and asked what the average price for that stone really was and I was quoted $16.60. And telling Sandy that I was extremely disappointed and thought that they would be willing to work with a better price she stated I'm not sure what you want from me. I told her that I would make sure to write a review and that I would place my order elsewhere and her reply was sounds good as she hung up on me. Take it from me do not order tile from this place. There are plenty of other places who have great customer service and who are willing to help you. Unfortunately this store is NOT one of them. Also my apologies to Burt because he works for a shitty ass company! Someone hire him now! read more

The ladies are pleasant and helpful in selecting tile. However everything after that point was awful. We ordered tile for a full room remodel and checked that it was available for a certain timeframe. We didn't hear anything wrong until we went to pick it up and half the order was missing and was told it was going to be months before we would get it. The project was starting in a few days and the room was already taken apart( could have been avoided if we were notified there was a problem). They re-ordered it from another state and was all broken upon arrival. Was told they would try to find us something else and we never heard back from them. Completely left us high and dry. Spent the weekend frantically looking for tile that was in stock becuase by now we had no time to order anything. Drove all over the Denver metro area and beyond and was stuck with tile we didn't like. We also won't have the speciality pieces we need because tile stores don't carry that, it has to be special ordered and we don't have the time because by now the contractor is literally laying tile. Postponing is not an option. We are paying a lot of money for this project and it won't look good because the tile is nothing like we wanted. Waste of time working with them and then having to start all over to end up with a complete disappointment. They said they would help us find something and make it work but they didn't. Last time I was there the lady in front of me was picking up her order and the man said "sorry we forgot to order it". Clearly "some" of the staff is dropping the ball and have no concern for their customers. Will never trust them again. read more

Went to every tile place in the Denver area, and finally found what I wanted here. Like almost all tile places they had to order it but it arrived as promised in a few days. Pricing was reasonable, people were great. Tatyana was a pleasure to work with. Very professional, honest and responsive. I will use them again. read more