So on my lunch hour I decided to go grab a few things for my latest home project. I needed to get…read moreall the things needed to actually put up the tile I have perviously purchased here. Not a lot of time in my lunch hour so I was very happy to get in an out quickly. I needed to make a major decision, choose a grout color. To those who have never had to make this decision, it can either make or break your project. Go with the wrong color and it looks like you had Stevie Wonder doing it for you. I was more then glad to let someone help me make the decision about this so I was quickly shown all the colors, helped with the decisions of what colors would "go" and quickly eliminated those that I did not like. Once the decision was made, I basically had to stand there and swipe the card. The gent who was assisting me ran to the back and came out with a box of all the things I needed: The right Color Caulk, Spacers, Colored Grout, the stuff to mix with it so I didn't have to seal it ever, which if you have ever sealed grout you know what a pain that is. Once I swipped my card he grabbed the box and started walking outside with out even being asked and grabbed the bucket of pre mixed mastic on the way out the door. Again, pre mixed is the way to GO! I have purchased from several of the stores in the chain and was very happy to be able to get in, get out and get going.

We are in the process of expanding our master bath tile into our closet. So we took a piece of tile…read moreto the store to match. We liked the color in the store but they only had 15sq ft, so they had to get more from the warehouse. When we picked it up and took it home not only was the match terrible, but it wasn't even the same size as our tile. Unfortunately when trying to return it we were told it was special order no returns. When I explained that I was told this was coming from their warehouse, the salesperson said "it's from their warehouse not ours". Needless to say I now have 85sqft of the wrong tile. Their practices are deceptive and their customer service is an attitude of we just don't care. Spend your money somewhere else!

I would give zero stars if I could. Delayed my cabinet delivery by over three weeks with no…read moreexplanation, no apology, and no real solutions. Every time I speak with sales, they push back the timeline further, completely hijacking my project and leaving me in limbo. Yet, somehow, they had the audacity to bring up final payments--before even delivering what I paid for! The lack of communication and accountability with the logistics is beyond frustrating. If you're considering working with this company, think twice unless you want endless delays and zero customer support. Absolutely unacceptable service.

Nancy was so kind in helping me out getting cabinets for my new condo - she was immensely patient…read moreand worked closely with me while I was in indecision to help me pick out the perfect sets. Highly recommend Imagine!!! Fair pricing and immaculate selection

First time here. Went to Lumber Liquidators, but alas the inventory numbers were off, and I…read morecouldn't get what I wanted. So I looked online, and Floor & Decor had exactly what I wanted, on clearance! Woohoo! This is a GIGANTIC store. It seems to have literally EVERYTHING flooring that your heart could desire. I was enchanted by some of the tile. But I don't NEED any tile, so sadly passed it up. They have tile that looks like wood! And marble! I needed waterproof vinyl plank flooring to go over concrete, as apparently peel-and-stick requires a plywood base and is therefore more effort. The waterproof stuff is just click-and-lock, and can be cut with an X-acto knife. You can use 6-mil poly as a vapor barrier. This is for a small outbuilding, so 7 boxes should be sufficient. A very nice young man loaded the boxes onto a cart, and then put them into my car for me! Their prices seem very fair, although I just zeroed in on what I needed and didn't have time to fully explore the store. The tile selection seems vast. Best part: they're well-stocked, at least with what I bought. I'm fully confident that if I need another box, they'll have it in stock.

I ordered some tile online and went to pick up early in the morning. Staff was there to greet me…read moreand were very friendly, quick and efficient. Another staff member brought out my orders, loaded them into my car for me. They even checked with me to see if my car could handle the weight of both orders at once! Will definitely be visiting again with tile needs!!

We are in love with our new kitchen and bar and are grateful for the great work and service by…read moreKitchen Showcase. Victor E. Did a great job when he came out!

We used Kitchen Showcase through our builder for our new home in Lone Tree that was built last…read moreyear. They were great to work with during the initial cabinet selection. I was even more impressed with Kitchen Showcase when I contacted them about changing out a cabinet a month ago. Ruth called me back immediately and came to my house two days later so she could give a better recommendation. She is a true superstar!

Carolina at Cabinet Warehouse in Highlands Ranch did a wonderful job helping us pick out cabinets…read morewithin our budget and she came up with a cabinet design that gave us more storage and functionality. She was a pleasure to work with, guiding us through the whole process and attentive to our many questions. The cabinet installer, Jesus, did an out standing job. He was so kind, skilled and meticulous. Carolina also helped us coordinate picking out granite for our countertops and developing a design. We used the company CW contracts with, stone ideas, and the countertops turned out beautiful! The installers did a wonderful job. There was a breakdown in communication regarding coordination of the countertop install which caused some frustration, but in the end the company scrambled to make things right and got the job done. Our overall experience with CW in Highlands Ranch was positive and we are very happy with the final outcome and pricing. Mary and Joe

They have lots of cabinets and countertops to choose from. I had a great interaction with Chris…read moreStrickland, the designer I met with. He is very knowledgeable!

THIS IS FOR THE BOULDER LOCATION…read more There should be a -1 or 0 star rating for this place. We have visited twice, willing and eager to pull together a high-end kitchen, then master bathroom and extra bathrooms. We had project plans, lists and wanted to see inventory. However we left completely disappointed and underwhelmed with the utter lack of customer service. Specifically, not even a "hello" when walking into the store both times. These complacent people don't care about making a sale, much less an introduction. Our last visit was February 10, 2015. No hello = $145K in lost business between our home and rentals. MANAGEMENT= PAY ATTENTION!

Order took 3 extra weeks & I was blamed for making a custom order!!?! I have never felt so upset…read moreabout how a matter that costs so much money can be handled so poorly. I asked to speak with the owner & he was nothing but excuses & could really care less. He told me to read my contract & that I should consult an attorney. Really?? Now I have a kitchen that I can't stand every time I walk into it!

This was my first time going inside the Floor and Decor in Highlands Ranch and I will definitely be…read morecoming back. I was there to make a big order as I'm remodeling my master bath and Zac Wells was so helpful and knowledgeable he made the whole experience a breeze. I was feeling a bit overwhelmed but helped me figure out what I needed, he was very courteous and professional! I highly recommend this place!

Love Floor and Decor, specifically the county line road location in Highlands Ranch. We've bought…read moretile there over the years for multiple projects and have always been pleased with the selection, pricing and customer service. Most recently this month, Tony helped us pick out trim pieces and grout to go with the tile we selected for our new kitchen backsplash.

Beautiful people who luv and care for there customers and does an amazing job to get them out the…read moredoor

I have been shopping here for YEARS, ever since they opened. It's my go-to (along with Tuesday…read moreMorning) for patio cushions, decorative pillows, and, occasionally, bedding. (Tuesday Morning is better for bedding and towels, but HomeGoods usually does have all-cotton.) Over the years, I've also bought decor for my children's rooms, kitchen gadgets, frying pans, chairs, lamps, etc. They also have doggie coats, dog and cat beds, treats, and toys. You can sometimes find Greenies for MUCH less than at Petsmart or Petco. I think that the prices, especially for patio/outdoor cushions, are great. Two for $24.99. At Home was selling the same cushions for $24.99 each, and Amazon is selling sets of two cushions for $55-65. I also bought two crystal lamps for (I think) $65 or $85 each, and they were $150 each somewhere else. They seem short-staffed now. Only one cashier and a long line. I haven't had that much interaction with customer service, because I know what I want and where it is. Their hold policy is disappointing. I wanted to think about two large teal chairs once, and they would only hold them for a couple of hours. They were gone when I went back, so they weren't meant to be.

Been coming to this location for more than two decades. Almost 3. Wow. I and always happy with…read moretheir selection and also satisfied with today's visit. I also visit their Parker location too. It's a huge store with tools and supplies of ACE you are use to but also have garden center, irrigation department and also outdoor equipment and supplies. Came to get some parts to help out with friend's irrigation system and of course they had the parts in stock. Its a candy store for all ages who loves tools and outdoor equipment!

Was in absolutely desperate need of garden shears. Their website said that they had two in stock…read more Alas, they were nowhere to be found. Three very nice, helpful people tried to find them for me. They searched the shelves, a back room, the warehouse, and the garden center, to no avail. They offered to order some, but it would take too long. Je suis désolée. They did offer a very fancy alternative, Stihl shears, but they were $140 more than the ones I wanted, and I don't need impressive garden tools :D