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    Fantastic Movers

    3.6 (177 reviews)
    Open • Open 24 hours

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    Response time

    1 day

    Response rate

    100%

    Services - Fantastic Movers

    In-state moving

    Out-of-state moving

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    Reviews With Photos

    Claire E.

    They damaged my high-end furniture and decor, much of which is beyond repair, totally unprofessional and awful from start to finish!! NEVER use these movers. They: -did not properly secure my items and load them correctly, resulting in things moving around and causing tons of damage -(bed and couch were also loaded at the end, and the bed and mattress were flat as you can see, taking up tons of room that would have been free otherwise) - they did not wrap my box spring and couch I asked to have wrapped in the plastic I provided like I asked, both now have holes and scratches and may not be able to be repaired (along with many other items) - they didn't even take out the blankets I bought from u haul and provided for them from out of the packaging to protect items as you can see from the photos - when they arrived (which was late) they asked me what equipment I had, I told them, and they told me that was fine. As you can see, I contacted the main number for Fantastic Movers after the move and the contact person asked why I hadn't provided moving straps?! I had never been asked to provide those and the movers that came told me we were fine with the equipment available. That is not customary at all. - multiple people called me from the company during the move telling me they had "just arrived" after the movers had already started. It was SO disorganized and stressful. I am now out thousands with the items I will have to replace!!

    Eddy F.

    Terrible, horrible and just plain ridiculous. Those three words are what best describe this company, it used to be amazing but I'm not sure what happened. We just had a horrible experience, they were 3 1/2 hours late and decided to charge us for an extra guy, saying it was because we had more stuff than what we said. So untrue, the photos they sent to their boss was not what they actually moved. Attached are the photos of what they left behind. Somehow it took them 7 hours to move the equivalent of a two bedroom. I blame it on them being exhausted from their first move. Not my problem though, they were moving like mud and totally jacked us. They were supposed to put up all the beds and remove and install tv mounts and they barely got the one bed put together. Also to cap it off they lost a piece to my son's bed and tracked dog poo into our brand new apartment. Thanks guys! We will never use you again AND so bye to all the work we sent your way because now it will be the opposite, everyone will know how bad you are.

    The worst customer service, the worst experience I have ever had. Movers were 2.5 late, the owner was completely rude. I provided blankets, bubble wrap and towels. They loaded the truck with the mattresses upright in the front so I couldn't see behind them. The next day when the people we hired to unload the truck came they immediately asked to speak to me. One of the movers crawled in the truck and took pictures, the movers (fantastic movers) had just thrown everything behind the beds. Things were broken, the bed frame was shoved into the actual mattress, the top of the kitchen table was shoved into the box springs breaking them. Tried to work with the owner to no avail. THIS COMPANY IS AWFULL, do not use them

    Request for no contact after cancellation

    Jim Brand blames customers for his inability to act with basic human respect & unprofessionalism. He frames everything as if he is the victim. After you cancel service & ask for no further contact he will call & text incessantly until you block him. Then he'll send additional harassing messages through the thumbtack app. He also said I was getting my friends to give him bad reviews, but it was myself & my partner. He spoke with us both & was extremely disrespectful to us both. We are BOTH allowed to leave honest feedback for OUR experience.

    Sherry S.

    This company is the worst Very professional and they do not handle with care your personal items. My son in laws new furniture ended getting all banged up and his new 55 inch Samsung Q LED TV got dropped by the movers in the move. All my son in law was told by Jim is for me to "BITE THE BULLET." Because he is really good friends with the moving crew that did the move and is NOT GOING TO HOLD THEM ACCOUNTABLE. We will never in our life time use this moving company again.

    The movers stacked my beautiful RH wicker chairs and pushed the netting with their knees.

    DO NOT HIRE Fantastic Movers. They are far from fantastic. They damaged all of the high-end furniture pieces I asked them to deliver. I hired them for three simple furniture deliveries because they were available on the dates I needed them, and the owner promised that they would come and fix the damages from previous moves they had done for me. However, it's been a year and none of his promises have been kept. He promised to send someone to assess the damages, but no one came. Now, after a year, he says he will ask his insurance. Do not waste your money, time, and valuable furniture on them. They are not cheap considering all the damages they cause. I left a review on Thumbtack about the poor service I received from Fantastic Movers, and the company immediately responded with a false claim that they were unable to fix the damages due to them being reported too late (after 8 months from the delivery dates). This is untrue, as the movers who dropped the bed frame immediately contacted their boss, and I called him right away as well. I also reported all damages to Josh with accompanying photos the same day. Their response only highlights their unprofessionalism and lack of ethics.

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    William C.

    Please show a receipt that you actually used us.

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    2 months ago

    Horrible company. They are not reputable at all. Jim lied about payment and they forgot several pieces.

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    2 years ago

    Did a great, efficient job. Really high quality movers. I would recommend them to anyone in the area looking for a mover.

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    Page 1 of 5

    Ask the Community - Fantastic Movers

    Review Highlights - Fantastic Movers

    “Will was my mover and he came with 2 other guys and what it took another company 4 hours to do, these guys did it in 2!”

    Mentioned in 11 reviews

    Read more highlights

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    I had a pretty specific challenge when shopping for a sectional: I needed more seating, but I also…read moreneeded something that would actually fit my space. The Joybird Elliot Apartment Corner Sectional was one of the only options I found that checked both boxes, and I also liked that it was made in the U.S. I went into the store so I could see the different fabrics in person and get a better sense of the style and construction. Suz helped me through the process and was awesome to work with. I was also able to purchase during a sale, which definitely helped with the overall value. I was quoted about five weeks for the sectional to arrive, and that estimate was accurate. Communication and delivery were smooth, everything arrived on time, and the delivery team did a great job getting everything set up. I've only had the sectional for a couple of weeks, so I can't speak to long-term durability yet, but so far I'm extremely happy with it. I really like the fabric, which is soft and comfortable, and the cushions have a firmness that I really like without making the sofa uncomfortable. It's also surprisingly comfortable for napping. The length gives me the extra seating I wanted while the apartment-sized configuration works really well in my space. Overall, the entire experience, from shopping in the store through delivery, was easy, and I'm very happy with the sectional. Five stars from me.

    The sales room representative was very helpful in getting me to purchase a couch, which I do love…read moreand was what I intended to purchase when initially entering the store. Note, the couches are custom order and take 4-8 weeks to arrive (****not only ****3-4 weeks which is what the show room says to you). I was sold a mattress and a bed frame as well... This is why I am giving it a two star rating. I was told the mattress would get to me in 2 weeks and very quickly, along with the custom bed frame that was on sale. This was a total lie. The mattress took 8 weeks and I ended up canceling the bed frame order because the customer service couldn't even tell me how long it would be for the bed frame. The show room manager lied to me and said I would get a refund for the mattress on the phone. I had to call back to the customer service (which is not the show room...) and they let me know that NO refund would be delivered on the mattress once it was delivered (only the shipping fees - which I think were free? who knows - NOT Joybird). Also, I was under a medical condition where I was not able to bring in large furniture on my own. I was "sold" that all the items would be "white glove delivered". They are not, the mattress was delivered by Fed Ex and I had to move in the very heavy mattress on my own. I will not ever shop here again.

    American Furniture Warehouse

    American Furniture Warehouse

    (584 reviews)

    $$

    I was visiting my uncles apartment in Phoenix in January and saw some bedside lamps I really liked…read more I found out they were sold at AFW, so when I got back home to Oregon I decided to reach out to see if they would be willing to ship some of the lamps to me. My mom also wanted the lamps, so it took about three weeks from when I first emailed and when I received the lamps. (I was pleasantly surprised they would ship them to me without spending the 8,000.00 shipping minimum) They shipped them to two separate addresses and they did research on the cheapest way to ship them. I really apprecieatd that. Once they shipped it only took about 2 days to get to my mom and 4 days to get to me. I worked with Tena from the Thornton Colorado store.

    I WILL NEVER EVER AGAIN purchase furniture from American Furniture Warehouse, as long as I live! I…read morepurchased a sofa, loveseat, electric recliner, coffee table and 2 end tables from the store in Thornton on May 12, 2026. It was all delivered on May 15th. I found a hole in one of the cushions of the sofa and they came out on the 17th and replaced the cushion. On May 30th I found a second hole in one of the other sofa cushions. I called and informed them that I wanted to return the sofa and loveseat at that point. Since then I have found a 3rd hole, though I digress. I ordered a new different sofa and loveseat that was a special order and would not arrive until July 15-18. I have called and talked to no less than 12 "customer service" people, all the while being told that "it would be another week". Today I called and was told that now it would be "another few weeks". By now I am livid! "Nikki" said she would call the manufacturer and call me back. She of course did not call me back. I called again and was told I could not be transferred to "Nikki",and spoke to "Chelsea". She informed me that yes, it would be another few weeks. I asked her if I could speak to a manager and she informed me that she and everyone there IS a MANAGER. I said that there HAS to be someone above her, she said "no, I report to no one". I informed her that now I am going to and find furniture SOME PLACE ELSE, and that I will then call and have AFW come and pick up this DEFECTIVE AND CRAPPY furniture and get a refund. She said "you can do that if you like". Honestly, this is NO WAY to treat customers! I have gotten furniture from AFW in the past and have never been treated like this. Trust me, DO NOT GWT FURNITURE FROM THIS COMPANY!! The value for the money you spend is simply CRAP! And apparently they do not care.

    Fantastic Movers - movers - Updated September 2026

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