I NEVER write negative reviews, but unfortunately after this experience I had to write one. I had gone here two weeks ago to get a fill and a polish and my nails came out great. Despite having an appointment and still waiting 45 minutes to be seen. This morning, I went in to get my hard gel and tips removed, and then to get a gel manicure on my natural nails, that had grown a great deal. The woman preceded to take a fake nail while my nails were dry and RIP the gel and tips off my nails. I said ouch and she gave me attitude. I just sat there and let her remove and noticed my nail was bleeding.... I pointed it out and just told her I only wanted to remove and not get gel anymore since my nails were all ripped up and one was bleeding. I hate complaining so I just paid the $15 removal fee and left since I knew nothing should go on them to avoid infection. I will not be returning. I then got an influx of messages from other people who had similar experiences here with them being rude, leaving them bleeding, and poor sanitation. Disappointed.... Left with ripped up and bleeding nails. read more

The only place I will get my nails done for the rest of my life. Service is fast and impeccable. The result is stunning every time. Color selection is vast and staff is flexible to any and all of your needs. I can't (and won't) get an absolutely perfect, long lasting [2-3 weeks] gel manicure for these prices anywhere else. read more

I've been going here for a few months now and won't go anywhere else. They do great work with great prices. I love the atmosphere- it's relaxing and calm. All the employees are lovely. Nearly each employee interacts with each client whether it's a manicure or massage or checkout or a greeting. Highly recommend! read more

I had my acrylic full set done by Tom (owner also used to be the owner of Family Nails in Avon). I wished I should have known him was the same Tom then I would never come here because I never had the best service from him (Tom) or even his wife (Carrie). My friends recommended, so I tried. Nails never look identical such as thick, some nail long, some nail short, different shapes, etc.. And I found out thing I don't like most in my life is right after I had my nails done by Tom. The nail salon on the lower level in the same building where Tom, Carrie, Carrie's mom, and one Carrie's young brother used to work for months after they closed their salon in Avon. How could you open another nail salon in the same small building exactly where you used to work for and tried to recruit all their employees. Does the nail salon on the lower level need to make money and have food on the table for his/her family? Do these people who run Fancy Nails have morality? The salon on the lower level where I went there once is not my favorite. I won't and never recommend my friends to these people at Fancy Nails. read more

Im very disappointed in the service. First me an my friend were sitting waiting for them to start us when one of the employees started to talk about us with his client. Then a woman started to work on my full set but as soon as she finished putting my nails on she went to work on someone else without telling me that someone else would be finishing my nails. An after we had been getting our nails done for well over an hour, they rushed on finishing our nails because they closed at 7. But personally if you want to get out at 7 then don't accept customers if you know you wont be able to finish they completely rushed us, an my friend told they lady that she didn't think her nails were fully dry but the lady continued to polish her nails causing one of them to smudge. read more

Extremely dissatisfied with this place. I told the man that was doing my pedicure to avoid doing one of my toes, as I had a procedure done on the nail that makes it very fragile. The man didn't listen, and I ended up having to have my entire toe nail removed 2 days before I went on a 7 day cruise. It was extremely painful, and expensive. After contacting the woman in charge, she informed me that my doctor was wrong and that she could fix it. I would not go back to this place. The reason I have given them 2 stars instead of 1 is because I liked their prices and sales, and liked how clean the salon was. read more

I normally go to Fancy Nails just because they normally do a good job, but ever since I started going there they've always been very inconsistent and unprofessional. One visit you'll be charged more than what is actually put out onto their price paper, and then the next you'll be charged less. Today I had a girl who stopped doing my nails more than once just to check her phone and reply to someone. And on top of that, once I left, I realized my thumb nail was completely crooked. Don't think I'll be returning read more

if i could give a lower rating i would. i go because it's cheap. the service is horrible, don't bother making an appointment because they will have you sitting there for thirty minutes. not to mention they rush you and just throw an acrylic nails. i have had these new nails for about a week and one has already cracked and the other one has ripped off my nail. DONT GO HERE. read more

They know what they're doing. It was a great visit & she messaged my handsthey look GEEAT. Perfect cut & file. Not bulky either or fat looking read more

I took some time reading reviews of a few different nail salons and decided to try this place out for a gel polish manicure. I had a horrible experience. The nail tech that did my nails didn't know what she was doing as she had to ask the tech next to her every 5 minutes. I should have left then. As I'm sitting in there very uncomfortable as they were all talking in their language which only makes one feel uncomfortable. As she says she's done, there's nothing but bumps all over 5 out of 10 nails. Another tech had to tell her how to fix it. If I had the time and money to just throw away (which I feel I did) I would go elsewhere and have them done again. I now know I shouldn't believe all the reviews I read. read more

Drove an hour out of my way to get my nails done. Sat for 30 minutes. After arriving for my scheduled time on time.... decided I wasn't waiting any longer as I had an hour drive back home.. I get to my car and the lady comes running out and yelling and grabbed my arm and repeatedly PULLED me towards the direction of the building. While I'm telling her to let me go... I am leaving. I am done waiting. I get it. They're busy. Time management people. If you over book you will have people waiting and people getting pissed. It's bad enough upon walking in, I felt like it was an assembly line of humans. Row after row. Which is fine. Not my ideal salon. But I was willing to give it a go. I do not have patience to wait around while someone goes and does someone else and then another. Making me wait. If she didn't have enough time, she shouldn't have tripled booked herself. While sitting and waiting my 30 minutes I also noticed nail tools strewn about. Buffers on the floor.... nail files all hacked and reused. (Anywhere I have gone they use ONE per customer, but then again I've never been to an assembly line of humans getting nails done) Back to being grabbed and pulled on in the parking lot. I until I gave her a death stare and told her to let me the F go and if she didn't I was going to lose my mind her, she let me go... it took everything I had in my body to not level this human.... bad news from the minute I stepped in the door until being bothered while trying to leave..... not cool at all.... not happy. Glad I didn't get my nails. God only knows how they would have ended up or what kind of fungal crap I could have contracted due to dirty supplies. read more

I've gone back and forth between never going back to fancy nails and deciding to give them another chance because every other experience is halfway decent, but my experience today sealed the deal. Not only was the nail tech rough and careless, he continued to check his phone throughout my visit. While one of the workers enough a massage on the pedicure chair, I had a much less relaxing experience. All around unprofessional and now I'm left with nail glue all over my fingers and an uneven full set - even though I continually compared the shaping between filings. read more

I wish I had a picture of my nails but I was so upset to even snap a picture. The second I walked in, the ladies were very rude and not welcoming. She made me pick a color and I told her I'm not sure if I wanted the color and asked if she could put it on one finger to see how it would look. I told her I wanted to change the color. Instead of literally just taking a cotton swab with acetone and swiping off the polish on my ONE pinky, she said something under her breath and started filing it off with a tool and it made a dent in my new acrylic naail. I picked the new color and she was so mad and started asking me why I couldn't have just stuck with the other color. Then she stopped what she was doing and went over to two girls around her and told them how I made them switch colors and all the workers came over looking at my nails one by one laughing and saying things in the language they were speaking in. They charged me $45 which wasn't terrible but were so rude. read more

To make the long story short. Three of the employees that worked there was really RUDE as I was waiting for my mom, she was getting her eye brows done. The staff made me feel very UNCOMFORTABLE being there. One staff was coming off very Stereotypical and acted as if I was going to steal something from the register because I was standing at the counter waiting for my mom and looking at their prices for the next time I wanted to get my nails done since I previously was there getting my nails done before in the past. One of the guys there also came off rude after the lady talked about me in her language. He walked over to where I was and asked "WHAT DO YOU WANT" instead of a "Hi, how can I help you or do you need help with anything" but I guess they didn't realize I was waiting for my mom. At the end of the day, thats not how you treat customers and I will NEVER go back again. The girl who did my mothers eye brows did a horrible job and she was rude as well. They honestly deserve 0 stars but I had to choose at least one in order to share my review read more

Always get an amazing nail look. Tom is wonderful, He is the only person who can make it So my nails don't fall off. After going to many salons in the area, I really enjoy the atmosphere and the service I get every week. They do sometimes over book and you have to wait a little while, but a job well done is worth the wait... I would recommend this place highly. read more

Got a gel manicure here three days ago and it's already peeling off, not to mention the coats are uneven and it looks like a toddler could have done a better job. Which is unfortunate because the workers were actually really nice. read more