We were locked out of our apartment in the middle of the day by a high security front door lock that suddenly failed. We read about Toby at Falcon Locksmith on Yelp, and reached out to him. We are so glad that we did! Toby made his way through the Manhattan weekday traffic and quickly went to work, explaining what he would need to do and the steps he would take. I was so impressed seeing a skilled locksmith at work, replacing the cylinder with our choice of high security, top brand lock, testing the door mechanism and going out of his way to adjust the door jamb to make sure the door operated smoothly. Toby is a true professional, and as he described it, always tries to do the best possible job for his clients. There is a reason he has a five-star rating with 239+ reviews! And as others have noted, Toby is personable and professional in every way. HIGHLY RECOMMENDED. read more

The slam lock on my apartment door is of the annoying variety--the ones that only keep the door unlocked for one-time use, before the latch switches back the next time you close the door. Because of this, I've been locked out of my apartment several times. Apparently, for the past two years, I'd been getting swindled by other locksmiths who claimed to not be able to unlock my door without drilling it off and changing the cylinder. I called Falcon and asked for a quote for a cylinder change, assuming that's what had to be done. They informed me that there are 10 other methods they can try before drilling. TEN. Toby, the locksmith, opened my door in minutes, no drilling, no anything. He confirmed that I was likely being swindled by other companies. He even fixed a loose screw on my lock at no extra cost. Fantastic service. read more

Toby was the best. He was super communicative, resourceful, helpful and realistic. I had a cheap locksmith come over the weekend who messed up my entire lock - it was short sighted to use someone with no reviews or recommendation. Toby came and explained the entire mechanics of the lock to me, told me what to do next time (fingers crossed there is no next time), and showed me what and how he was going to fix it. He told me all the downside risk and so going into it, I had a full picture of the potential outcomes -- but he fixed it within 20 minutes of arriving, installed a new part and is going to help me fulfill my lease obligations by setting up a master key system that matches my landlord's. So grateful I found his page and could not recommend his services more. read more

I recently had the pleasure of working with Toby, an outstanding locksmith who changed a cylinder and aligned the latch on my front door. Communication was fantastic. Toby was prompt in responding to my inquiries and took the time to explain the entire process thoroughly. The service was impressively quick without compromising on quality. Toby arrived on time, equipped with everything needed to complete the job efficiently. He worked diligently and completed the task in no time. Not only did he resolve the issues with my door, but he also took the time to provide useful tips on maintaining the lock and latch for the future. Overall, I highly recommend to anyone in need of locksmith services. read more

I explained to Rich that part of our key had gotten stuck in our door and would no longer lock. He was able to find time for Greg to squeeze me in that morning. Greg arrived on time and was up front about the cost of labor (which was reasonable) and got the lock fixed. Later on in the day when I realized there was an issue with how the lock was functioning from the other side of the door, I called Greg to let him know. He returned that same day at no extra charge and took his time to figure out the issue and fix it without having to replace part of the lock (and thus charge more). I so appreciated his honesty and persistence. I for sure would use this company again if needed! read more

I hired them for my car lock issues because due to some reasons I have to change my car lock. Actually, I am really threatened by the thieves around the area where I live. After that, I Heard about Falcon Locksmith from a family friend and then I called them for a better solution for my car. I couldn't believe my eyes they really did great work and one of their expert gave me all the suggestions regarding the car locks. They gave their best and also gave their suggestions to people who live near me. Thank you "The Falcon Locksmith" team for resolving my issue with full satisfaction. read more

Toby is the BEST! He was incredibly flexible. We kept changing our scheduled time for a jammed lock and he accommodated our busy schedules. When he did come to fix our situation, it was clear that he was looking out for our best interest - allowing us the time to try to open our jammed lock to save on a fee if he had to open the door for us. He also added in a lock placement adjustment on a different door for free. 10/10 experience for professionalism, kindness, and flexibility. We will definitely be using Toby again for any lock needs! read more

They is an excellent locksmith -- the lock he replaced a few months ago are still going strong. And he's great at diagnosing and resolving a problem. For example, my front gate was sticking and I thought it was the lock, but Toby took the time to show me that it was actually a problem with the gate itself. He trimmed down the metal gate (for free) which resolved the issue. There are many other locksmiths in this city that would've up-sold me on a new lock with the promise that the door wouldn't stick anymore. read more

I needed two separate locks fixed on short notice. I had worked with other locksmiths in the past with poor results, so I found Falcon on Yelp and requested a quote. Toby from Falcon replied immediately, spoke with me about my concerns, scheduled an appointment which he showed up for promptly, then did a quality replacement of one of my locks as discussed, and a quality repair on another. I couldn't have been happier with his service. I'll definitely call him with future needs. Highly recommended. read more

Toby saved the day!!! We had a lock in our building's entry door stuck in a closed position, so we were effectively locked in and couldn't leave. I pulled up Yelp and found Falcon Locksmith. Long story short, Toby was over in literally a matter of minutes. He was friendly, professional, gave us the pricing options before doing the job. He fixed our door in about 10 minutes and we couldn't have been happier. Definitely found our new neighborhood locksmith!!! Thank you so much Toby!!! read more

Toby was absolutely great! He stopped by right away when I called for a quick assessment during the day in between jobs. He even came back before the end of the same day to complete the service we needed. Toby was very knowledgeable and educated me on the lock stripe replacement, hanging door hinge, and even answered my questions regarding the possible replacement of our front building door. I would definitely recommend Falcon Locksmith for any locksmith needs!!! read more

EXCELLENT service. for context, i was looking for a locksmith to come and open a door inside my home i lost my key for. i found falcon locksmith through chatgpt (was the first recommendation to come up), and they answered my call immediately. it was a sunday, and they were able to make it to my home within about an hour and a half of me calling. and the price was really reasonable. would 10/10 use again and recommend them. read more

Honestly was fantastic. Got locked out this morning and Toby was super accommodating. He came quickly and unlocked the door, and even came back a second time when we realized the door had somehow been jammed from picking. Super knowledgeable and came back to fix the lock free of charge when it hadn't worked the first time around. Will definitely recommend to any of my friends if they need help with their locks. read more

I locked myself out of my house. I found Falcon on the web, and they were great. They responded right away to my inquiry, and met me at my house right on time. Thankfully, they were skilled enough to open my locks without breaking them, saving me a lot of money. Also, they made sure to check my information to see I actually lived at the address and wasn't trying to break in! you can't go wrong with Falcon. read more

Toby was great, he had a quick response time and changed the lock on my apartment door in a timely manner. I found him on yelp after searching for locksmiths near me, requested a quote, and heard back from him within the 10 minutes it said he would. He gave me his number and I communicated the issue with the door, and we scheduled an appointment for the next day. The process was fast and simple. Thanks Toby! read more

From start to finish the Falcon Locksmith team were amazing. James at the office booked my appointment, confirmed, made sure all is on time, and Toby (or Tobie, either way he was great) came right on time and did an excellent and professional job. This is the company you MUST call if you're in a lock jam, locked out or trying to keep the psychos from getting in. Thank you Falcon Locksmith! You're the best! read more

I would like to thank and recommend Toby for helping me. I called this locksmith company because i locked myself out of my house. Toby showed up pretty quick and was very polite. He opened my lock without a problem and without damaging it. the prices are pretty great too. I totally recommend this company to everyone looking, and would use them again in the future to change my locks ! Great service ! read more

Called Toby for assistance with my moms locks as my mom 82 years old. Toby was extremely patient and made her feel comfortable. After service was done Toby called the next day and asked if everything was ok. Now that's service.. I highly recommend this company and the price was right. Thanks Toby for helping out in a real need and your expertise, service and kindness is a 5 star. Best John read more

I called Falcon based on previous great reviews when I could not remove an old lockset from my back security door. I had the replacement, and Toby arrived on time, removed the old lockset, then he accurately installed the replacement. He was kind and obviously knowledgeable, and has a great, friendly attitude. I no longer need to search for an excellent locksmith; I'll just call Toby. read more