Great experience with Ian and his team at Security Public Storage in Herndon! Upfront pricing, no…read morehidden fees, and super quick to get the paperwork together. We looked at a few places in the Herndon/Reston area, and this was by far the best option. Don't hesitate!

Best storage facilities in the area. Great space, climate controlled, safe, great service both in…read moreperson and on phone.

I had an awesome experience so far here at extra space storage in Herndon. I was able to get a good…read moresized unit for a great price and easily reserve it online. Anjelica is amazing and attentive with a high sense of pride in her work and customer service orientation. She made sure to explain everything to me in detail and also got me a really great unit closest one available to the door. She really keeps things clean and orderly. I've never seen a cleaner, more organized storage place. I feel like my stuff is safe and cared for here!

Yet again another update. After a couple of negative reviews…read morethey finally reached out to me and tried to work with me. I appreciate the fact they contacted me, hence the three stars. I'll most likely be back to higher or lower their star rating... we'll see.

The site manager deserves 5-stars: helpful, friendly, readily available if you have questions. I…read morehave nothing but good things to say :) Also for being a storage facility, I thought it was kept pretty clean and in pretty good condition. Units are in good shape, well lit, easy to access... I did see that there were a lot of comments about the facilities, but honestly, they seem comparable to most similar storage facilities in the area. Just standard units with various sizes, indoor/outdoor/temp controlled options and garage doors style openings. More importantly, the temp controlled area doors were always closed in my experience, which is reassuring, because you pay a higher rate for that. During business hours (when staff were onsite), I would occasionally see the gates were left open, but never doors. I don't know if that was for staff to have easier access, but I never experienced that after hours. I would also say that I felt the site Manager (or corporate?), were very prompt in communication. There was a sprinkler that had gone off somewhat near my unit and I received prompt notification about the incident and to come in to assess any damage to my things (I pay for insurance each month). The actual sprinkler was not in my row of units or on the same end of the rows, but I appreciate being notified so that it wasn't a surprise if I came in and there were issues. I give the overall experience 4 stars because it did become very pricey and it seems the only way to avoid these price hikes is to just move your stuff to a different storage facility (and who needs the hassle?). I had stored my stuff here for 4 years in a 10x10 indoor, temp controlled unit. I will be transparent about my pricing experience: Jan 2020: $290 Jan 2021: $296 July 2021: $345 April 2022: $390 August 2023: $393 May 2024: $454 The May 2024 jump was pretty larger and more than I was willing to continue to pay and I did contact the business directly to work out a deal for a few months until I ultimately down-sized enough that I didn't need it (It was very easy to cancel, no fuss). I just want to point out that it was never double and I was always notified in advance off the next month rate increase. I don't agree how the corporate-levels of these facilities operate. It does drive up prices unnecessarily, randomly and by jumps that are hard to manage. I do think there are scam-esque qualities, but that is an economic policy argument and note a review :) So suffice it to say that overall, storage is pricey, but this was a very nice facility and experience overall.

Allan is the storage manager and was so helpful and friendly! I stopped by today to tour the…read morestorage unit facility and pay for a unit. Allan answered any questions I had, as well as made sure I was aware of all the loading decks, how to get in, how to use the locks, etc. By the end of our tour I was extremely confident to sign a lease and felt safe with the property/where my stuff was being stored. Pricing options were great and Allan was very transparent on working with me if needed come renewal time when rates will eventually go up. The process to get a unit was smooth and fast, which I appreciated a lot during the stress of moving. I definitely recommend Extra Space Storage :) Malik and Allan are both great!

Brittney and staff Thanks for great service and convenience…read more Location and hours are good.

So today I encountered a young lady named Ema, now at first I was a bit confused bc I've never…read morerented storage space from public but she was super easy to talk to very respectful and kind and described everything in detail so that I was comfortable with renting the storage space, pricing and anything else that was to come in the next year as far as price raises and locks. I had so many questions and she answered them and more with a smile. Thank you Miss Ema !! I will be recommending public storage to all my friends and family

5 stars very nice and clean facility staff is very friendly would definitely recommend this storage…read morefacility to others

Beautiful facility and great customer service also very clean and organized. The property is always…read moremaintained clean and I always feel welcomed

I can give this facility 5 stars just because of the employees, who are very friendly, answer your…read morequestions with a smile, (although they've heard them 1,000 times), and actually act like they care about you as a customer, as well as caring about the facility. Asphalt is always clean, that's hard to say about many other facilities. Even on windy days, it's apparent that they keep up with the "housekeeping". All units are accessible with a large truck, and the facility is close to the highway, yet feels safe. It's directly in line with approach at Dulles airport, and that's awesome. Take the opportunity to meet the manager, she's very nice and friendly. Reliable place with customers, (several of whom I've met) that seem to be happy with their experience.

Best storage unit ever! 24 hour access and the friendliest staff around! Electricity is available…read moreat every unit. The units are huge and the rates are more than fair! The yard is huge and there is plenty of room to move stuff in and out whenever need be.

This awesome storage location is well maintained, organizes and taken care of by the ultra friendly…read moremanagement and staff. It is relatively easy to get to from sunriseE Valle Drive AND South Lakes Drive,

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

I wouldn't recommend this storage company. After a few months, they raised the rates by over 50%+ …read more There's no staff at the office, & getting a response by email or call is nearly impossible.

Reasonable rates, new facility, very clean and well maintained. The manager went above and beyond…read morein being most helpful and creating a positive experience.

I did a quick search to see their hours are because I have a package to drop off today and I saw a…read moreone star review. Honestly, it really just shows the lack of that person's ability to ask a question before they spend money. Yes, $3 for one page of printing might sound expensive, but it is actually the going rate. I can attest to that because I was at a UPS store in Sterling last week and that is how much it was, $3. If you think it's too expensive, buy yourself a printer and stop complaining, sir. Onto my experience today, these guys are always wonderful, always have a big smile on their face, and it just makes me feel amazing every time I walk out of postal plus Herndon. It's one of those businesses that I think are an integral part of Herndon. Annnnnd, they gave me a chocolate Support Postal Plus!

This place is a rip off artist. I printed one copy 8-1/2" X 11". Black & White and they charged be…read more$3.00. I could have had it printed at Fed Ex for 50 cents