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    ezStorage

    3.3 (4 reviews)
    Ultra High-EndSelf Storage, Packing Supplies
    Closed 11:00 am - 3:00 pm

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    Zip Moving And Storage

    Zip Moving And Storage

    4.0
    (156 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    If you'd like to hire a company that triples your price at the most critical moment of selling your…read morehome, hire Zip. From the moment they arrived, this move was a disaster. They backed their truck into my retaining wall, immediately pissing off my neighbors before a single box was moved. They then showed up with half the crew promised, which should have been my first clue about what was coming next. What should have been a straightforward move from a 3-bedroom home took 13 hours, and they still couldn't finish--forcing them to come back the next morning, while I was under extreme pressure due to a pending home sale. With 18 hours to be out of my house, Zip used the situation to triple the price, leaving me completely cornered. At one point, the police showed up at my door to question one of the movers for 30 minutes. Later, they left a single worker alone for SIX HOURS to finish the job. Completely unprofessional and unsafe. Once my belongings were picked up, I received zero updates for six weeks. No proactive communication. No tracking. No accountability. I had to escalate through three different people just to get basic help or information. And when all was said and done, Zip did absolutely nothing to make it right--no refund, no meaningful apology, no remediation--other than claiming they fired the person who originally quoted me, which does nothing for the damage, stress, or financial harm they caused. This was easily one of the most stressful and mishandled service experiences I've ever had, at a time when reliability mattered most. If you value transparency, professionalism, or basic human decency during a move--look elsewhere.

    SecureSpace Self Storage Lanham

    SecureSpace Self Storage Lanham

    1.6
    (7 reviews)

    Although customer service experience at the location has been pleasant, the overall experience…read moredealing with this company has been detrimental due to their abusive corporate decisions. In the course of 2 years, company decided to raise my agreed rental rate 3 times for up to 50% more than initially agreed. After confronting the manager, I was told this is out of their hands since corporate decides when and how much the rental increases occur. Instead of moving my business elsewhere, manager offered a smaller unit at a much lesser rate, taking into account that "rate will not increase for at least a year and even if it does, increase will be marginal". Trusting this company I decided to go ahead with the downgrade. To my surprise, less than 4 months later I receive ANOTHER RATE INCREASE NOTICE!! This time the increase would be for more than 50% starting next month. This increase like all the others happen for NO JUSTIFIABLE reason. As expressed by many others, this company has a long history of PREDATORY BILLING PRACTICES. They purposely wait for you to be settled with your storage to increase your rates, not by a marginal amount but increases of over 50% of your agreed rental agreement. I appealed this with their superiors in writing but they failed to even respond. I am now in the process of starting to take legal action against this company and needless to say I recommend everyone to stay away from this corporation completely!

    This place is garbage. First the pics are fake on Yelp. It is far from clean. It's completely nasty…read moreand disgusting. They increase the rent by 40% every 4 months. They tell you to move to a bigger unit to lower rent then 4 months later it is increased. The elevators work occasionally. The temperature control doesn't work. It's very dim in the building in certain areas. There is never carts available and trash is always lying around. I wouldn't waste my time or money. They make the front lobby look nice but the rest of the area is nasty and outdated. It's not a safe area. Pick a newer storage place. There are so many nearby.

    PMS Services

    PMS Services

    3.0
    (3 reviews)

    First things first: I DID NOT USE PMS' MOVING SERVICES. I do not know the owners of this company,…read moreor anyone who has ever used them. I found them through Yelp! and did consider using them. In the end we opted to go with a company with a little more of a solid reputation, just for our own personal peace of mind. Our move is not a cheap one, and when turning over all of your earthly possessions and a chunk of your savings, you have no choice but to err on the side of caution. That being said, Jamel was an absolute delight to deal with. He spent 2 days corresponding with me about our move, the inventory, and explaining every single penny we would be charged. I cant say enough positive things about his professionalism and customer service. Unfortunately for PMS, I am not much of a gambler. If you are, and are willing to give the new kid on the block a shot, you should call Jamel. Jamel, thank you taking the time to provide me with such a detailed quote. I do wish you the best of luck with the future of your business.

    This company moved my belongings today from northern Maryland to the Philadelphia suburbs. They…read morewere very professional! They had a four person crew, carts, packing supplies, and a huge truck. They were also fast once on location. What I really appreciated, though, is that they were all very friendly and polite. Most movers I've hired have been quiet and grumpy, but this company just has a great attitude. Also the price was very competitive! Very satisfied!

    Metropolitan Moving & Storage

    Metropolitan Moving & Storage

    4.7
    (37 reviews)

    I just recently moved from into my dream house with family of four and much, much stuff. Moving is…read morealways stressful but I have to say that there was not stress when it came to the movers. This is the most professional, organized and fast, moving company I have ever dealt with. I just can't say enough about how easy they made this move move. Thank you Metropolitan for making the move into the forever house a smooth success!!!

    This is a great company that does a great job. They were recommended by our realtor when we bought…read morea new place in Cleveland Park, DC. We had a lot going on so we needed a company that could completely pack and move us with as little hassle as possible. They came to our old place and reviewed and inventoried every item. We have a lot of art and a particularly unique glass table. They gave us a quote that was significantly higher than any of the other movers, but we chose them for several reasons. 1. The actually came out to understand what they were moving 2. They explained how they would handle the art and glass table 3. They stated that all their workers we salaried employees with no day laborers 4. It turned out that the guy who came out had gone to school with my daughter so we made a nice connection The day before the move they came out and did all the packing. We were impressed by the efficiency of the team, their speed and their unity. The day of the move they showed up on time and got to work. Again very efficient and effective. They packed everything in about 3 hours. We we got to the new place they again were super efficient. Even though I paid a ton of money, I ended up giving each mover a $20 tip. According to them, although they are employed by the company they don't get a ton of benefits and they wish they got higher wages. Still the fact that most of them had been with the company several years and that the got along well tells me they were being treated well. As we unpack we are finding out just how much paper they used to pack everything. This meant that nothing broke, but it also means I have a landfill worth of paper to throw away (recycle). Bottom line was that it was a great experience. The reason I did not give them the 5 stars is cost. Ultimately I don't regret it and will definitely come back to them for any future moves, but hopefully I will be able to negotiate a little better in the future.

    Perry Moving & Storage

    Perry Moving & Storage

    3.2
    (74 reviews)

    Best Moving Company EVER! I scheduled for Steve F. to come out and provide me with a quote for a…read morepack and move. He was timely and very professional. The day of the move, the movers showed up early but it worked out. David A. and crew got the job DONE!!! They were about their business taking great care with packing and securing my property. Due to some unforeseen circumstances, I had already packed my master bedroom and later completed the kitchen/dining room. Therefore, they completed the remaining three (3) levels and did a FANTASTIC job. I've never experience such experts with great customer service. The last movers I hired, dropped a case of Cooperhawks Wine and never replaced it. I would highly recommend this company, if you are looking for quality service. The pleasant surprise was that since I had packed some of my rooms, the quote went down because the Time & Material was less. So glad that I took the recommendations I received on Perry's, and decided to contact them.

    The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

    ezStorage - selfstorage - Updated June 2026

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