I bought a Mitsubishi Eclipse N from them last month my names is Jessie james stalder after talking…read moreto their waaanna ne mechanic we went over the and 2 scNerr with two codes the only fog lights and cigerret lighter codes so I bought the car. After being assured that the transmission was all new clutch and the engine was fairly perfect well I took it to get new tires then on my way back to their yard to get title the car clutch burnt out I called after pulling the transmission the car had no motor mounts or front or back transmission mounts on it I got every thing except the disc and I called every where to get it they wouldn't even try to get it from fresh rides that's all that I need now and the tire shop even trade out my rims thT we're on it fuck fresh rides and fuck big o tires you all team up on people and it's wrong that place across from the qt is mine I bought it with my hfo 1234 money I invented in collage from Ai and Greeley and evens continue to rob me what a fucked up local government see you all in hell some one boys to get you a way out

Weeeeelll. My boyfriend and I searched for weeks looking for the right truck. Neither of us had a…read moregood past with financing vehicles, and had worked so hard to get where we are-- finally ready to buy a new pickup. Sheryl & Kyle were fantastic to work with today. Out of all the dealerships we went to, Fresh Rides was the ABSOLUTE BEST EXPERIENCE. the people, the truck, the environment, process. Everything. They were beyond personable, treated us like normal people and didn't shove ANYTHING down our throat. I have not one complaint. They let us take the truck to our mechanic, and are fixing the problems with it, and we walked out with the keys within a couple hours. Not a painful experience like most dealerships are. This private owned dealer is the way to go. They're 100% upfront about everything, no bullshit whatsoever. I'd refer anyone here. Thank you guys so much for this truck & the best experience.

I don't buy cars too often but I will always bring my business here in the future! My husband and I…read moresaw an ad for a car we were interested in from The Right Ride. We test drove it and were not going to buy that day. Fully expecting to be talked into buying it and getting the whole sales pitch, we were pleasantly surprised that was not the case at all. We had such a positive experience that after we drove away we decided to come back and buy the car. Then, we had some problems come up. We were having a really difficult time with getting a bank loan and these guys were so patient and extremely helpful through this process and telling us our options (but never pressuring us to do anything). We ended up getting it all sorted out and left happy with our car. Fast forward about three weeks later, the car starts acting up. It wasn't running well and left us wondering if we were sold a lemon. We decided to call these guys and tell them about the car troubles. They told us to bring the car back to them to have it worked on so we (hesitantly) did that since they initially seemed like such honest guys that it didn't make sense that they would have purposefully sold us this dud. They made it SO right. They put 110% into determining the problem and fixing everything for us. It ended up being something very complex that took a LOT of extra work..not just lifting the hood and replacing one part. This would have cost us a fortune from the dealership and we really lucked out by using their services. These guys are not in the business of screwing people over which is so refreshing in a business with such a bad reputation for doing just that.

Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

Can not say enough wonderful things about these awesome people and their business, we originally…read morewent there a few months ago and talked to co-owner Steve about trading in our truck, unfortunately we didn't but we were so impressed with Steve and his honesty that we said when we decided to get a different vehicle we would definitely come here first, so last month we decided on a whim to stop in, we were greated by Oscar who btw is amazing and super friendly but not creepy car salesman creepy, we told him our situation and said let's see what we qualify for before looking, after about 15 min we were looking at vehicles and found and amazing car that had low miles and still smelled brand new inside, took it for a spin and decided it was for us, next on to Colby in finance, great guy and fellow Army Vet as is my husband and a very personable guy, Mr Ramsey came over introduced himself to us and thanked my husband for his service and talked with us for a bit, this was not your typical used car lot slimy used car salesman dealership, they are DEFINITELY a class act!!! A week after we got the car my husband who before retiring was a mechanic felt something off with the brakes, called Oscar and they fixed them right away, how many used car dealerships stand behind their word like that?! Can't say enough about their professionalism and honesty, highly recommend Oscar as your salesperson and this amazing Dealership to anyone looking to buy a great car without big dealership markups!!! Thanks again to Ramsey Auto Hector and Barbara Reyna

Steve and Mike are the kindest, most genuine salesmen I have EVER met! Not only did they find me a…read morewonderful truck that fit my budget, but Steve also went over and above to help me understand the fine print and secure a loan.... he certainly didn't have to do that, but he is just a guy with a ton of integrity and a big heart! As if that wasn't enough, when I had some engine problems later on, Steve took the vehicle back, gave me a loaner truck, and proceeded to put a significant amount of work into my truck to get it back into tip-top shape. He never charged me a cent. Regardless of whether that was common business practice, or he just felt like being good to me, I am forever grateful! Seriously, when these two guys tell you when you first walk into their dealership that they're going to take care of you, they back those words up with action. I am so glad that I ended up at their dealership and even more grateful for the impact that Steve's kindness has had on my life. Absolutely cannot recommend Ramsey Auto Group enough.

I came in to this location after purchasing a vehicle from their Fort Morgan store. The services…read morewere set up here as I live closer to this location. River had scheduled for me to have my front windows tinted to match the back and have a clear bra put on the hood. I came in to pick my vehicle up in the evening, none of these services were performed at all. When I asked River what had happened, he talked about how they had me under the completely wrong name, but then proceeded to tell me that they did some "edging" on the clear bra that was already on the hood and tried to show me where the bra was. It was apparent that there was no clear bra on my hood at that time. River lied to my face and tried to say that it was already there to try and show me that my vehicle wasn't at their site all day for nothing when in fact it was. I told River that when I brought it back in to actually have the work done that I would need to loaner vehicle for the day this time and he agreed. I rescheduled the service for 2 weeks later to actually have the work done, and when I came in to drop it off and pick up a loaner vehicle, somehow no one on site had record of me scheduling this appointment and they said I wasn't scheduled for a loaner vehicle through sales. I proceeded to tell them that I had scheduled with River and this is what he promised me, they then told me that River wasn't working that day. I proceeded to tell them everything that had gone wrong prior and that they needed to figure it out and after about 20 minutes of waiting they finally did. The incompetency of the situation and the fact that I was lied to straight to my face is what has lead me to leave this review. I will never be back to a McDonald Toyota dealership for any kind of service because it is clear they don't care about their customers.

Service department ignored my call 3 times in a row, sales department also tried to transfer me…read moreonce and all 4 times I got a message saying they are "sorry they missed me"

I recently brought my 2019 Dodge Ram 3500 to the Dodge dealer in Greeley, Colorado, because my…read moretailgate wouldn't open. It has an electric opener, and when I checked the manual lock access, the locks were missing. I went in simply to get help figuring out how to open it. Within minutes, Joe discovered a short in the wiring harness leading to the tailgate. He fixed the wiring, plugged it back in, and--just like that--the tailgate opened! He also took the time to explain everything to me, which no other dealer has ever done. I can't thank Joe and the entire team enough for their professionalism and kindness. From now on, I'll be bringing my truck here for service. Your staff and technicians are fantastic--thank you again for going above and beyond!

I should have came here years ago! I've had a perpetual issue with the A/C and heating system and…read morethese guys took care of it! Freddy M was super helpful and kept me updated. It was a bit pricy but I think it was definitely worth it!!! Thank you!!!

Couldn't get proper phone etiquette. Always rushing to get me off of the phone, no interest with…read moreworking with me to finance me or answer questions. Kept giving me the run around and wouldn't give me a straight forward answer about two of the cars I was interested in. Constantly telling me they would call back and I never got a call from them. Come to find out the next day the car I was looking at was sold to another person while they were giving me the run around. Would have appreciated if they were upfront and honest and told me they had another buyer. Ended up going to a different place and walked away with an amazing car. Glad I ended up dealing with another place, turned my bad experience into a great one.

I was helping my best friend look at cars and her options to get financed. Of course as college…read morestudents a lot of places will bullshit you because they don't think you know what you're doing. However, having already bought my own car, in my name with no cosigner at the age of 19 I've already done the run around game with multiple dealers. The particular gentleman we worked with had no interest and even when I called to get more information he said he was waiting to hear back from his finance companies - completely understandable - however, it does not take all day and we should not have had to call again later in order to get the answer. Then when we asked about the options for the other vehicle she was looking at, he told her the bank would call her. That in itself was some b.s. to get her off the phone because the bank would not call you, they call the dealership so the dealership knows if they're going to get their money or not. As a car dealer you should be interested and more personable and if you truly cannot do anything then explain the reasons as to why, because whether it is your income or your credit, the finance company will let you know why you were not approved. There was so much lack of effort and horrible customer service, however she ended up finding a newer vehicle with less miles for less at a dealership who actually did run her information to get her financed in less than 4 hours, three times less the amount of time it took Midtown to give us a false excuse.

Back in May 2021, our 2010 Nissan Sentra was dying and we knew it was time for a new car. We left…read moreour house with the intention of going out to buy a new car. We made our first stop at a different Northern Colorado Subaru dealership- the first thing we noticed when we pulled up is that they had basically no cars in the lot. When we walked in the salesman was very off putting- basically "I don't have any cars and I can't help you." I shrugged and figured they DIDNT want to sell a car so we walked out of the first dealership. Called Greeley Subaru instead and got Blaine Trimbach on the phone. It was a night and day difference in terms of him being helpful, friendly, informative. We wanted a Crosstrek and Greeley Subaru DID have Crosstreks in stock to sell so we drove out to Greeley. It was a great all around car buying experience from him giving us a tour of the Crosstrek, getting us a very competitive rate on financing, our two year old was getting antsy during the extended paperwork part of any car buying transaction- they got her colors and snacks so we could get the paperwork done. We love the Crosstrek and have already put more than 3000+ miles on it so I have also taken it for service at Greeley Subaru for oil change and can say they have an excellent service department as well as sales. I will continue to drive it out to Greeley for service even though there is another Subaru dealership closer to home. You won't regret buying your car at Greeley Subaru!

The young woman who welcomed us was very friendly and helpful, but that's where it ended. This is…read morethe second time I have taken my electric car into Mike Shaw service and the second time I've been extremely disappointed. And, they still asked me if I wanted an oil change! It was just a 20,000 mile check up and all they have to do is rotate tires. It took 2 1/2 hours plus. At least they have a good coffee machine so waiting was OK. When I brought the car home the lights are still on saying check for maintenance. I called them three times and they never returned my call. I finally got help from my group on Facebook. Service is unresponsive and ignores their customers once they have them in the waiting room. It's been five days now and still no call so I'm thankful for the Facebook group for walking me through the instructions.

Austin drove me home while my car was getting worked on. He was prompt, a very safe driver and very…read moreprofessional. Highly recommend!

We love Nissan vehicles! We bought our first without knowing anything about them. Lasted us…read moreforever. Heard how much a family member loved them and we bought 3 more after that. But this dealership sucks!! And corporate didn't care. So our current Nissan vehicles will be our last and our family member who buys a NEW one every 3 years is done too.

I bought a car here last month, and my experience was amazing. Jeremiah Smith helped me find the…read morecar that I wanted. at one point I almost left without a car, and then Jeremiah asked more questions and really listened to what I was saying. He found what I wanted exactly, and had it brought to the dealership for me! He was amazing!!!!

Sent me oil change deal, when I scheduled and went in they said that they would not honor, tried to…read morecharge extra $60. This is the 2nd time they have pulled this. False advertising and they should be held accountable. Will never give this establishment any more of my business