I love coming here it is always so good when I need new glasses and they never charge much.And the fish are beautiful. read more

Eye-C-You Optometry - Fish tank - Optometrists Near Me - Riverside, California

The doctors there are great, particularly Dr. Tran, but unfortunately the male receptionist with the anime stickers on his cup is consistently unnecessarily rude and unwelcoming. I recently went here with my mom and was less than impressed with his service, and this is apparently a consistent thing whenever she goes there. read more

I should have submitted this like 3 weeks ago, but I left from my eye appointment to my flight. On every visit the entire staff is very nice and professional. They have an awesome selection and are beyond accommodating and helpful with any request I have had. I've been coming to Eye-C-You for the past several years, and even though I have moved out of Riverside, I will make the drive to experience their awesome customer service. read more

Great staff and doctors. They even take pictures of your eyes (used to cost a fee, but now is free) read more

Been a patient here for about 10 years now. They are the best place ever. Very caring staff and doctor. This is the only optometrist I will go to. read more

This place is AWFUL!! worst customer service ever!! They improperly schedule patients and when it is THEIR ERROR, they are not apologetic and reschedule you and STILL have you wait for hours and they try to reschedule again!! Horrible place. They are not caring, they are rude and not considerate of a patient's time. PLEASE PLEASE PLEASE go to another optometrist. This place does NOT deserve your business. read more

I have been coming here for the past 10 years and the doctor and staff are super friendly and helpful! They even helped me pick out a beautiful pair of glasses! Love the service read more

Excellent doctor, great staff love coming here! Time for them to get a bigger space. Nonetheless, I will continue to go here.

I've always had accommodating great service here. I've been going for 5 years now. I love the selection of glasses. They are so stylish and chic. read more

I was recommended to this place by a family member who's been seeing Dr. Tran for her eye care for 14 years and has sworn by his expertise and trustworthiness. So far so good and I was well taken care of. He caught that my prescription was too high and that either my vision improved or it was done wrong (I had no idea but no wonder I've been getting headaches out of nowhere). He then helped replace my contact lenses and gave an in depth review of my eye scan. They are up to date on their equipment and an appointment set in advanced will always definitely shorten the wait. Just note that Kaiser with L.A. Care couldn't be accepted, at the time of my visit but I was happy to pay cash for the service. read more

This is the best place ever! The staff is super friendly and are always pleasant. They definitely go above and beyond for their clients! Love this place! read more

I have been coming here for a few years plus four of my family members as well the doctor is very professional and explains in detail and gives good advices, staff is pleasant and helpful. Thank you read more

I love coming here, the staff is very friendly, they answer any questions i had in a kind matter. Definitely recommend this location

The staff is nice but I've been waiting 2 months for my glasses. I was told at my appointment, March3, it would take 2 weeks for them to come. So I waited then was told 1 more week and then 1 more week. Then I was told that there was no one to cut the lenses so they're waiting. Then my lens never came in so they re-ordered it and told me to call for it. It was supposed to be ready yesterday but the machine was getting fixed. I feel like I've been lied to this whole time with so many excuses. It's a good thing I'm not completely blind. read more

The seats in the check in area were really comfortable as was the lobby seats. There was no air puff test, great. The eye exam was easy,I usually have a hard time deciding which is better. The Doctor was informative and friendly and made the whole experience easy. He told me that I have cataracts (stage 1). read more

Awesome service!! Super thorough doctor who was very transparent about the process and made things super relaxed. Sales associate was super personable and nice while helping us pick out frames!! read more

I love to come here they treat me very welcoming I recommend this place and also my optometrist I like the way he explains everything to meet read more

Eye-C-You Optometry - Optometrists Near Me - Riverside, California

Complete waste of time and waste of time off from work.. What a disappointment.. new to the area, was excited to finally have a eye appointment which was scheduled for 1030am. I arrived 10 mins early, signed in, sat for almost 30 min before asking one of the staff when I was going to be seen. She had me sit at a desk with a very man. He had me sign some forms, I asked when I might be seen since my appointment was at 1030am. He stated that there were a few more patients ahead of me, probably not for another hour, WTH... I said well, I had an appointment for 1030am, he stated that just guarantees me and I would be seen, not like a walk in. I left because who has an hour in half or more to wait when you have a scheduled appointment. I do not recommend this office. read more

Went in with an appointment was seen in no time. Staff was friendly and covid safe! Dr was super helpful and explained everything that was going on with my eyes, unlike any other optometrist that I've ever gone to in last 26 years. Will def me a regular here. read more

They are awesome! They are patient and helpful. They will even show you on the screen other color choices and help you find just what you are looking for. The Dr. Is also very friendly and remembers things like your interests or job! Will definitely continue to come. Six years and counting. read more

It was my first visit and Tran was very knowledgeable and took the time to explain and answer any questions . The staff was awesome , Angie and Bonnie ( I believes that was her name, sorry if I'm wrong ) helped me . They went over and beyond which I truly do appreciate. Huge selection to choose from. My appointment was speedy, the longest part was me trying to decide on which pair . I would definitely Recommend! read more

I can not say enough good things about Eye-C-You!!! The staff is friendly and helpful. The Optometrist is friendly and knowledgeable. The office is modern and comfortable. I can't think of anything bad to say about this place. Oh... I forgot to mention the glasses. The quality of their glasses are amazing! Their selection of quality frames is great, and the quality of lenses is unparalleled. I am writing this review after I needed to return because my kids' dogs chewed off the nosepiece of my glasses. Without question, my frames were replaced UNDER WARRANTY! I was ready to pay quite a bit to fix my glasses, but I was told it was covered and I wouldn't have to pay anything. Basically, if you live in the area and go elsewhere for glasses, you have made a huge mistake. Go to Eye-C-You! read more

Recently moved to Riverside and I was in need of an optometrist; I did a Yelp search and I found Eye C U Optometry. The staff was very friendly and helpful and were able to answer all questions I had. They have a huge eye frame selection, several styles and prices. Dr. Quan provided me with important information pertaining to an old injury, where as past optometrist had not. I highly recommend this establishment for your eye care. read more

Very bad customer service, the attendants aren't responsive. But love the fish tank though

First went to this optometrist right around the time the pandemic started, they were great and had a wide variety of frames to choose from. Attempted to make an appointment recently about 2 months ago for a check up for my husband and I. After being rescheduled once to another month out...was called yesterday to reschedule again, the girl said she didn't know why but the Dr. Wouldn't be able to keep my appointment. Pretty crazy that they feel they can just try to reschedule appointments multiple times after people have made arrangements with work for time off for the appointment and her excuse was "ummmm, not sure why, but he said he just won't be here" I told her don't worry about it we will just search for another optometrist! Terrible, unprofessional, not well managed service, go somewhere else! read more

My first visit was during a big sale on a Saturday, I expected to not be a priority because I was just there for an exam but staff was so nice and welcoming. They kept asking if I needed anything and checking in while I was waiting! Just called to order my contacts and Sal was a huge help! If your looking for a friendly and helpful optometrist, this is the one! read more

I've been coming here for a few years. Optometrist and staff are friendly. They have a great selection of glasses and sunglasses

Dr Tran was amazing. This was probably the best diagnostic eye exam ever. He listened to me. He validated what I was saying and gave me something to correct including holistic ways to correct my issue. I Can actually see with my new contacts. Great front office staff!! read more

My initial visit was to meet up with my boyfriend to check out frames that he had been searching high and low for. During my visit, the office had an event promo going on in which they provided catered food and drinks. In addition, a vendor that was showcasing new frames. The office was packed and full of eager customers. The staff handled the abundance of people VERY well. My boyfriend ordered his frames and encouraged me to look around as well. I found a pair and was assisted by Valerie. She was very professional and knowledgeable about the frame brand/style that I chose. During my second visit, I met with Cyndi. Cyndi offered me several options in regards to which lens would be beneficial to me since my prescription is PRETTY strong. I decided to order my lens and explore more options for my frames. This office stands out for several reasons, their exceptional customer service and the fact that they're able to customize your lens onsite. No waiting for 2 weeks or longer for your glasses to be ready. I want to recognize all the staff at this office, but I want to personally say that Valerie and Cyndi were the two that provided exceptional customer service throughout my entire experience. Our family has purchased 3 pairs of glasses so far and we plan on being return customers for years to come! read more

Ive been waiting for my glasses to arrive i have been waiting for almost a month, i was told that it was gonna arrive in 2-3 weeks. Although the staff is very cool and very helpful. P.s im still yet to receive my glasses read more

Got my sunglasses repaired today, and was helped by Valerie. Really friendly and professional, was able to get them repaired for cheaper than I expected. Lots of parking available and the office looks very upscale. Will definitely be my go-to spot from now on. read more

Awesome. I was a bit worried that the other reviews were overkill (yelp has that tendency), but I am very glad I came here. First, they take VSP for insurance. Second, they are open Saturday. Hooray! The young lady who greets you and gets you started was VERY kind and informative. She's friendly, professional, and doesn't make you sit around in the lobby for 20 minutes waiting. Dr. Tran, my optometrist, is a very friendly and knowledgeable doctor. I've been going to the same optometrist for 18 years, and I always thought that my former doctor was great, but no. Now I understand what true care is. He was very patient and explained everything. Apparently my eyes are a LOT worse than I realized. I had the same prescription for contacts for the past five years, but he took the time and figured out that not only did I have astigmatism, I also have different numbers in both eyes! He did mention that he specializes in contact fittings and I believe pediatric optometry. Very appreciative of this doctor. I'm not sure if they are more expensive than other places, but honestly, I'm a firm believer in the idea that someone should deserve every dollar. If they do, I am more than happy to pay whatever they ask. They could have charged me $100.00 for a once-a-year exam and I would be glad to pay for it. The service is amazing, and it is especially important when it comes to your HEALTH to pick the best you can get! read more

I had read reviews saying the business changed and some folks weren't happy but since Ive always found them to be TERRIFIC people who are better at what they do than just about anyone else, I checked them out and found no difference whatsoever. The people are GREAT!!! I have found these folks to be the only ones who have been willing to do what I see as major eye glass repairs. Most places that sell glasses will do the equivelent of wiping the lenses ot at best tightening the fit. These people are EXPERTS at fixing things most eye glass places will tell you they arent qualified or have the knowledge to even touch. I got brand new glasses from Costco that were literally in pieces 3 weeks later because the frames were pretty flimsey. Despite Costco USUALLY being good about stranding behind their quality, frames that break into pieces apparently arent included. The wonderful folks at Eye C You once again came to my rescue. They have a FABULOUS selection of frames and they have many people working with customers so any kind of wait time is minimal at most. From my perspective, while they ARE a business, I think they provide a wonderful community service too by serving as a talented resource in repairing glasses keeping folks in the community seeing well at a minimal cost. They saved me several hundred dollars by not having to replace brand new glasses when I cannot afford it, Blessings on this business! read more

I love the Doctor :) he made my eyes see better as a miracle! :) He seriously knows what he is doing, he's very intelligent! He will make you have the least amount of lens for your eyeglasses. I do recommend buying your eyeglasses at other places if you enjoy wearing name brand eyeglasses :) read more

Waited roughly around two months to get my glasses! Every time I call to check if they're ready the lady is rude and says yeah you should just get a text, next thing you know they're ready and you still won't get a text till a week later! When you call she automatically puts you on hold i've been currently waiting 30 minutes on hold for her to just ask my name and then put me on hold again for what about another 20 just to say yes or no they're ready. My boyfriend needed his glasses for work and had to wait a month to get them aswell, was never texted or called that they were ready I had to call in for them. While he was picking them up the lady was rude when asking if he got a text about them then made him wait around 20ish minutes just to grab them. This is always a problem whenever this location is mentioned to anyone always having the same thing to say. You would think they would get better over time or higher people who actually want to be there. read more

Dr. Tran is friendly, charismatic, and professional. The staff is beyond helpful. Finally, the selection of frames is extensive. I highly recommend this office to anyone looking for optometry service! Also, keep any eye out for one of their many events for additional saving, food, and a bit of fun! read more

I just moved to the area and I needed an eye exam and a contact lenses exam ASAP because my prescription was about to run out. I called Eye-C-You Optometry and they got me right in for an appointment the next day! I got there and waited for a short amount of time. Their office is super clean, calming and cool. I love the fish tank that they have there. Dr. Penn Tran greeted me and I was immediately happy that I decided to come here. Dr. Tran was absolutely amazing. He really makes you feel at ease, you can tell that he is super interested in what he does, and he is very good at what he does. As he is examined my eyes, he told me about all of the cool ways that he could use your eyes to tell how healthy you were. He explained everything that he was doing and I felt very comfortable with him. I would definitely recommend Eye-C-You Optometry and Dr. Tran! read more

Always been my go to when I need new glasses. Great customer service, and a huge selection for Glasses and sun glasses. The doctor is really nice and makes you feel welcome too. And if your getting contacts for the first time they show you how to use them and let you try them before you buy them. Come on can't beat that. read more

I initially discovered this place when I was looking for somewhere to repair some frames I sat on. I e-mailed them asking if the glasses could be repaired and they're the only place that said yes! They were so nice to me via e-mail that I scheduled an actual appointment. They did not disappoint! Dr. Tran is so nice and personable - worlds away from the surly doctor I used to go to. He takes the time to talk to you, ask about you and go over your results with you. The staff is also very friendly and patient as well. Definitely found my new optometrist! Can't recommend them enough and will spread the word to my friends and family. Do yourselves a favor, come here! read more

Best customer service I have ever had at an optometry office! Extremely friendly, patient, and knowledgeable staff!