I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Had a great experience at Matsenko! I was shopping around for a coolant thermostat and sensor…read morereplacement on my 2004 Civic and got quotes all over the map, Matsenko came back with one of the best prices and the most upfront, itemized estimate of the bunch. They were quick and responsive throughout. When they spotted some debris in the cooling system mid-job, they paused, investigated it properly with a thermal camera, and kept me in the loop the whole way instead of just tacking on extra work or rushing things. That kind of honesty is exactly what you want from a shop. William, who helped me out, was straightforward and easy to deal with. Overall I felt genuinely taken care of and will be coming back. Highly recommend.

I was sideswiped by a plumbing truck and had damage to my driver's side rear quarter panel, running…read moreboard, and wheel. My insurance company wanted me to take the truck to one of their shops in Olympia, but I wanted to keep it closer to home and support a local business. I chose Perfect Reflections and am glad I did. Jason was easy to work with, kept me well informed, and fought with the insurance company to get my repair as close to fully covered as possible. Because his labor rates are a little higher than those of their contracted shops, I had a small out-of-pocket cost in addition to my deductible, but he did a beautiful job on the repair. It looks brand new and even better than it did before the sideswipe!

Excellent work once again. Work completed in the time promised. They helped get me through the…read morefight with my insurance to have a complete repair. I over payed my deductible and a few days later received a call to come get my refund. Honesty!

Great service, excellent repair to my Toyota Sienna. Ellen schedules, keeps you informed very…read morepleasant to work with. LOCALLY OWENED !

Clear explanation of what needed doing, prompt repair, friendly office and tech staff. Thank you!read more

Getting hit by another car is stressful, but Mike at Michael's Collision Center made the recovery…read moreprocess entirely seamless. He patiently answered all of my questions, provided invaluable advice regarding the insurance claim, and restored my vehicle perfectly. His professionalism and expertise turned a bad situation into a great experience. I cannot recommend Michael's Collision Center enough!

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Great experience from start to finish. I curbed out my black rims and called for a quote. Issac was…read moresuper helpful and got me scheduled the next day. They did offer same day service but the next day worked better for my schedule. Was given a quote after texting photos of the damage. Issac also offered a promotion they had going which helped save money. It was about $200 for fixing the one rim. When we brought car in Jesse greeted us and said it would be about an hour. 40 min later and we were driving off with a fresh rim. Will recommend this place to anyone and will definitely come back.

I brought my wife and daughter cars to the mighty Wheel Wizard crew and they did a great job. Only…read moretime will tell if I need to change this review but right now they get a 5/5. I thought I was going to have to replace one of the wheels but WW fixed it and even made it look easy. These guys are the real deal; no scams here. PROS: Professional Pleasant Honest Affordable Dedicated Quality CONS: None yet