I called Denny's automotive and asked if they could please get me in as soon as possible for a rear…read moreshock replacement. Mark was able to schedule me in at 8 AM the next morning! They have their own car shuttle service and drove me back home and pick me up after the work was done! This is the best automotive place in town and the only one AAA approved.!

extremely knowledgeable and professional. employees extremely friendly and helpful. had my vehicle…read moreserviced in less time than expected.

I had my Volkswagen Westphalia engine rebuilt at wagon werks, my engine was old and getting tired…read morewith valves tapping. Kevin rebuilt my engine to a much better running engine than when it left the factory i am sure. He is very knowledgeable and highly skilled i feel. He uses the best replacement parts available. I feel very fortunate I was able to get on his schedule as i now have Westphalia with lots more power, better shifting, no more gas fumes, starts instantly without any dash lights remaining on after starting. I feel any area where my 40 year old VW could be improved was mentioned and completed with my buy in. Truly above and beyond an engine rebuild. Huge Thank You to Wagon Werks.

Great timely service, they went above my expectations and we're pleasent to deal with, I felt they…read morewere honest with me and didn't treat me like I was just a woman who dosent know anything about cars. Thank you

We had 2 dilemmas, our broken down car and how to get home about 1/2 hour away late in the…read moreafternoon. While waiting for AAA we googled nearby repair options. Vanderbilt Wal's had great Yelp reviews, so we called them to see if they could take our car if we were going to need a tow, and mentioned our predicament for getting home. Ride-sharing was not a possible option. Sue was so helpful and understanding. She agreed to take in the car and went out of her way to find someone that would give us a ride home at no charge. That kind of customer service is so rare these days. Although a quick fix by AAA resolved our issue, Vander Wal's earned a new customer and great reviews.

They are friendly, quick, and reasonably priced. We had our brakes repaired. We would highly…read morerecommend them. We even got a 2 year warranty on the work done.

We were in a bad situation with a camper and a boat at Lake Cushman and a broke diesel truck. We…read morehad it towed to Watson and they got on it right away. They had it fixed the next day. I was surprised. I would go back to them for any more repairs.

WATSON DIESEL REPAIR in Shelton, WA is a ripoff! They had my truck for 10 weeks and went from a…read more$1,300.00 estimate to charging me $8,222.98!! They lied, stalled, did shoddy workmanship, broke my cruise control and AC then held my work-truck hostage until I was forced to pay $8,222.98. I am 70 years old and I guess they thought it would be easy to take advantage of a senior citizen. Stay away from these dishonest people and tell all your friends the same. Signed, A Victimized Senior

I went to Mike to get my exhaust welded and not only did he provide exemplary service- but he was…read moreprofessional as well as very friendly and timely. he made me feel comfortable and confident my car was in good hands. highly recommend him to any and everyone that needs work done. thank you Mike!

Mike was kind, responded quickly, gave trustworthy feedback on what needed repairs and what could…read morewait, and charged a fair price. I strongly recommend his service, and will use him again for our car repair needs.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

They did a great job with my brakes and rotors. The mechanic was honest, professional, and took the…read moretime to explain what needed to be done without trying to sell me on anything I didn't need. The work was done right, the price was fair, and my vehicle feels great on the road. Definitely recommend them if you're looking for a mechanic you can trust!

I've taken my car into Ken's Automotive for years, and Greg was my 'go to guy'!…read moreWithin the last few months that I've tried to get hold of Ken's/Greg...the phone just rings and rings and I can't get a hold of anybody in the shop!? I always thought that Greg was the owner...because he ran the shop with such thoroughness and always treated me with the utmost respect as a customer; no matter how big or small my car needs were! I have since learned that Greg is not with Ken's Automotive anymore. I refuse to have anyone else from Ken's Automotive work on my vehicle because, it's not Greg! I'm doing my due diligence on finding someone with Greg's expertise- so far nothing! I don't know the reason for Greg's absence at the shop? Apparently, 31 years doesn't mean much to Don, the owner...but it does to me, the customer!

Steve, at PM Auto has been my mechanic since 1989. He's maintained my 1983 BMW 733i, 1987 BMW…read more635csi, 1987 BMW L6, 1994 BMW 740i, and My 1998 BMW 740iL. He has a vast knowledge and experience with BMW, and other European cars including British and German autos. He has saved me a lot of money both in buying used cars, and keeping my old favorites on the road. He is significantly less expensive that dealership estimates that I've received. If you have a BMW, Mercedes or anything British, consider calling him next time you need a repair or some service.

From the owner: Services limited to BMW's and special interest vehicles. Service on vintage BMW's a specialty.read more