These guys have earned my trust time and time again. In reality this is the only shop around that…read moredoes not BS with you and will get things done. Good value and great communication. I have continued going them despite living farther away. If you have a subaru, you NEED to check them out. If you have other makes, you still NEED to give em a try. Best around.

Absolutely the best non-dealership auto shop I've ever dealt with…read more As good as it gets customer service. Zero sketchy vibes from this owner and crew. Knowledge and workmanship appear tiptop, especially when it comes to Subaru (OEM parts only). I was referred by the owner of Quality Muffler and Brake who also does fantastic work. So glad. This is my new auto service spot. Highly recommended as of this post

In my 35 years of patronizing Ben's auto words that readily come to mind are honesty, transparency,…read moreand dependability. Ownership changed at the end of 2025. I was skeptical about the new ownership's commitment to the Ben's standard of customer service and satisfaction. In February 2026 and again April 2026, I took my car into Ben's-which has never been worked on by anyone but techs from this shop-and was overwhelmingly impressed by the new owner/management Eric. He not only displayed his commitment to previously stated virtues that many have come to associate with Ben's auto repair's reputation; he is far above reproach in caring about his customers. Although I am saddened by the loss of Ted (retirement), I am overjoyed that he left the legacy in the hands of someone (Eric) well deserving and trustworthy. I will continue to get my vehicles serviced by this shop/team and encourage everyone that is in ear shot to do the same. Trust is most important to me in this line of service; and I continue to hold the highest regard for Ben's Automotive's management/team. B&Y Green

Jan 2026 ownership has changed. Ted retired at the end of 2025. Eric seems like a promising…read morebusiness man-- he is not a mechanic. I had two interactions with him and overall I'm neutral. Interested to see how others experience the new structure.

I took my car in to find out what was wrong and they charged me over $300 just for the bid.read more

The chief mechanic is Ty , who is an expert in all vehicles . Over 20 years of servicing my truck…read moreand autos, each repair never fails. You can trust this shop

Very fair pricing. Confident on the service they provide. The service provided is what is needed…read morefor the vehicle, no add ons.

If I could give them less than 1 star I would. It's been well over a year and no call back. For…read morethem to cost a customer over $3k to fix their mistake is a total rip-off.

Very fast service, more than fair pricing, and the repair was great. Needs a sign out front though.read more

I DO NOT recommend taking your vehicle to Schueler Automotive.They had my 2015 Silverado for over…read morea month and still did not fix the issue. I ended up having to take my Silverado back to the GM dealer where they found work done by Schueler Automotive that actually caused more issues with the truck. I originally brought the truck in for injector code issues. Schueler changed all 8 injectors, but it still showed the same injector codes and misfires . After a month with my truck they advised it was the ECU now but they could not fix it and advised me to take the truck to the GM dealer /service. So after the GM tech looked at it, they realized that Schueler had smashed parts of the wiring harness and also found chafed wires on the fuel injector harness where Schuler had used a pry tool to get the fuel injectors out, in turn frying the ECU. In addition, Schueler did not properly size the injector orings and the new injectors were leaking. So $3000 later at the GM dealer the truck was finally fixed. Schueler Automotive charged me $1800 for their shotty work and would not refund nor give me any discounts (per the owner) ,for their incomplete work then gave me a truck back that had more issues then when I brought it in for, in addition, to keeping it for a month with very little communication. I had to call multiple times to check on the progress, and no call backs for days sometimes. I highly recommend you take your vehicle somewhere else , I will NEVER use or recommend Schueler Automotive again. I would give them zero stars if I could.

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

This is genuinely the best mechanic and auto shop in the area. Justin operates the place…read moreefficiently and with a high level of integrity. When I moved from out of state to this area, I was dreading the prospect of finding a new mechanic. But I'm so grateful this place was recommended to me. I'll never go anywhere else!

I took my Outback to a PNW regional tire store last week to get my tires rotated. The technician…read moreinformed me that I needed to get the rear brakes replaced. He provided me with a quote for $825.57. (Photo A) I reached out to my regular mechanic (Automotive Artistry) to also get a quote. There's was for $481.70. (Photo B) I was totally shocked by the difference in price--$343.87 between the two. That difference is what I'd pay for a weekend trip to the coast with meals. Automotive Artistry, you really delivered this time.

$40 to change a rear light bulb. Carlos said "he would take care of it". Would be nice to tell your…read morecustomers what you mean and what you charge so they can decide.

I will start with saying they are very polite and nice but that's about all they've got going. I…read morebrought them my truck KNOWING it needed a transmission replacement or rebuild because they would not give me any kind of quote over the phone, just for them to "diagnose" and tell me it needs a transmission. They told me that they DO NOT rebuild transmissions, they are ONLY willing to replace them with transmissions from a second company whose transmissions are double the price of a factory transmission. They then quoted me almost $8000 to replace my transmission, which any mechanic can pull and replace a transmission for less than Olympic Transmissions. So they charged me $150 just to tell me what I already knew. I highly recommend Thurston county transmission just down the street. They quoted me over the phone less than the cost of Olympics transmission alone to actually rebuild my transmission like to an upgraded heavy duty transmission with a LIFETIME WARRANTY. In my opinion this is a terrible way to run a business and are just scamming people out of a $150 diagnostic fee. They should not claim to be a transmission shop if they aren't even able to rebuild transmissions and only install another company's grossly overpriced transmissions that don't even come with a lifetime warranty like Thurston County Transmission offers for a fraction of the price.