1. Ken's Auto NW

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Olympia, WA

Ken's Auto NW

2.3 (15 reviews)
Open • 7:00 am - 5:30 pm

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Services - Ken's Auto NW

Auto engine repair

Auto exhaust repair

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2 months ago

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5 months ago

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12 days ago

No good now that Greg is gone. When you let him go, you lost customers, including me.

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3 months ago

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5 months ago

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5 months ago

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6 months ago

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6 months ago

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5 months ago

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6 months ago

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5 months ago

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1 year ago

19 years of excellent customer care. Honest & reliable repair work. Greg goes the extra mile to take care of our cars.

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9 months ago

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5 years ago

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6 years ago

Really reliable full service auto mechanic's shop. Greg and Andrew do great work! Brakes, suspension, oil changes you name it!

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Transnet Transmission

Transnet Transmission

(2 reviews)

I took my 96 Chevy 1500 to get a rebuilt 4L60e transmission . Tracy had the truck for 3 weeks. The…read moreday I got it back it had a 1870 code and shifted very hard from 1st to 2nd gear and from 2nd to 3rd gear and the gear shift indicator no longer worked. I returned the truck to his shop 2 days later . During the 2 year warranty period he had my truck for 138 days (over 4 months). He never fixed the gear shift indicator and the 1870 code will not clear for more than about 10 miles. The truck still shifts very hard. I took Transnet transmission ( Tracy Jones ) to small claims court in Mason County and won. It has been 80 days and he has not payed a penny of the judgment.

Don't use this guy! Took my 98 dodge 2500 4x4 in to get a…read moreproblem with downshifting fixed. I asked about a towing upgrade and he said he had a tranny on the bench built for it. Got my truck back hauled three loads and it slipped into neutral and back to gear I checked fluid was off the stick and wet everywhere under the truck. I called he said bring it in I'll fix it. He kept the truck for 6 weeks then texted me it was done key under mat. Took it home hauled a load off road and no 4x4. Called he said must of forgot to hook something up. finally got time to fix it myself 4x4 came on and it popped into neutral. checked it was off the dip stick fluid everywhere again. Called no answer no return call twice. Now it is acting bad from the low fluid and I am paying again to get the work done somewhere else.

Transmissions Unlimited - Cadillac SRX Engine swap with used engine because timing chain broke and damaged valve train and pistons.

Transmissions Unlimited

(14 reviews)

Worst customer service I have ever seen! I was treated very rudely by the guy sitting behind the…read moredesk when I came in to have my transmission checked. ​

1-Star Review for Transmissions Unlimited Title: Nightmare…read moreExperience - Avoid at All Costs! I brought my 2003 Dodge Ram 3500 to Transmissions Unlimited for a shifting issue, and what followed was months of frustration, poor service, and unresolved problems. After dropping it off, scheduler James Quick called a few days later saying the clutches were shot and needed a full rebuild, plus replacing the transmission cooler lines which he claimed were leaking--despite no evidence of a leak before I brought it in. I agreed since the transmission was coming out anyway. Two weeks later, I picked it up after paying a hefty bill (around $7,500 for the work), only to find the shifting problem was exactly the same, and now it was leaking from the new lines they installed. I took it back, and they diagnosed it as bad batteries and alternator, quoting me $1,200 to fix. This didn't add up since the issue was identical to before. I consulted other shops, who suggested a governor solenoid problem. I replaced the batteries and alternator myself--no change, and the leak persisted. Called again, spoke to Gabe, who said bring it in for a quick fix. But dealing with James was a nightmare--he was rude, annoyed, and hostile every time I tried to schedule or get updates. They had my truck for days without touching it, even though racks were empty when I dropped off. One time, they put it on the rack, then immediately parked it outside to work on someone else's vehicle. After weeks of delays and more hostility (no ETAs, excuses about being busy), they finally called saying it was done: blamed my Edge tuner (which they removed without asking) and replaced the governor solenoid. Happy to get it back, but the leak was still there. Called yet again--more rudeness from James. Scheduled with Gabe, dropped off, got warned about a shop dog that "will rip your nuts off." They looked at it for 15 minutes, said they couldn't fix the leak (which they caused), and asked me to return Friday at 8 AM sharp. I showed up early, only to be told they might not get to it, making me feel like a burden. Eventually they did, but the unprofessionalism from the front desk guy was off the charts. This dragged on for over two months with repeated visits, the same issues persisting, and zero accountability. I don't even think they properly diagnosed the original problem. Save yourself the headache--stay far away from Transmissions Unlimited. It's an absolute disaster

Ken's Auto NW - autorepair - Updated October 2026

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