Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

I had been bringing my car here for several years now. My windshield wipers had stopped ejecting…read morefluid and the reservoir had leaked out the fluid I had replaced. I received a call advising me that I needed new nozzles that would have to be ordered and oh, by the way, my rear brakes needed to be replaced in the next few months. The estimate was $1,900 for both. At first, I was going to do it but then started thinking about it and consulted with a friend who suggested I take the car to Les Schwab for a free second opinion. When I told Mike's I was going to do that, I was told I would have a $200+ diagnostic fee. First off, I NEVER asked them to check my brakes! To really get a thorough look at the brakes, they would have to remove the tires. I picked up my car and advised them that WA RCW 46.71.025 states an auto repair shop may not charge a diagnostic charge unless advised beforehand or in writing. The manager quickly said they wouldn't charge me. The young kid tried to tell me that because I had my car in a few months ago (for regular servicing), that I had given consent. Nice try, won't fly. After picking up my car, I went to Les Schwab (had just gotten new tires there) and they told me I still had 5mm on the rear and 6mm on the front which was probably good for another 15k miles. I average about 7k a year. When I picked up my car from Les Schwab, the man helping me told me I was the second complaint that day from Mike's. Not a good batting average. I'm a 70-year-old woman but I'm not stupid. I told them, I don't trust you anymore! They clearly intended to take advantage of me. Too bad they didn't realize I am a recently retired WA State investigator, and I know how to do my research. I received a phone call from Mike the owner that night but was too angry to take the call. He left a message to call him. No apology, nothing. Never tried to call again. I gave him a week to reach out again before deciding to write this review. Too bad, so sad.

On March 24th I reached out to Chris to schedule work on my 2008 Silverado at the time which needed…read moreonly an Engine Rebuild w/AFM-DOD delete. ON the 25th returning from an errand on the way to Meet Chris my transmission blew. Once I got my vehicle home, Chris came out and did an inspection for my vehicle for repairs consisting of Engine & Transmission rebuild. On March 27th Chris came out and conducted an inspection. Verified issues, confirmed work to be done. We Discussed adding an aftermarket CAM which required a higher price. Confirmed part and Price. Later that evening I paid my $3,000 deposit on nearly a $6,000 job. Today is April 10th - My truck is still sitting in my driveway. Ive been told Chris has had heart failure, blood clots and other complications. Cannot confirm information. They're so called mechanic was also supposed to come out but never did. Ive been told at least 4 different times they were coming to get my truck whether it was a tow truck or them towing it and never showed. NOBODY HAS SHOWN UP - NO LONGER ANSWERING COMMUNICATIONS - DODGING ALL MY CALLS **THIS BUSINESS IS NOT REGISTERED WITH THE SECRETARY OF STATE OF WA OR WITH THE DEPARTMENT OF REVENUE**

Poor customer service. Lacks the skills and certification to do the job. Unreliable and will…read moresteal your money and never compete the job.

Brought in my 2005 Acura RSX for some maintenance after recently purchasing the vehicle…read more I had been experiencing some shaking at higher RPM and brought it in to Stacked. After a quick test drive and inspection. I was told that it was the engine mounts, and perhaps my VTec solenoid might be on its way out. The guys were able to get parts super fast and repairs done within the day. It costed less than what the the dealer had quoted me as well. Great group of young men. Will be certainly recommending to my friends and family.

From the owner: Stacked Performance is your Performance shop offering everything from Mild to Wild. Full engine…read moreswaps, custom diesel performance, lift and leveling kits, air ride suspension, and wheel and tire packages. Stack on the modifications when you bring your car or truck to Stacked Performance. Have a fleet? We manage those too. Our techs specialize in trucks and big rigs. Ask about Stacked Fleet Services! Need something custom? Stacked always has a solution. Bring us your project and you won’t be disappointed.

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

Ruined my car and it could've been so much worse. Came in for an oil change and they also checked…read morethe rear differential fluid. Cut to 3 weeks later and my rear tires seized up as I was driving 70 MPH! Found out the plug from the fluid they checked wasn't there. The fluid had all leaked out and caused my back end to freeze up. Either they never put it back or put it back carelessly. They claimed it wasn't their fault and also said I voided a warranty that said I had to take it back to their shop. I was 2 hours away from Olympia and at the time didn't know what was wrong with it so why would I tow it there? I had to sell my 7 year old 4 runner for scrap and buy a new car. They're lucky no one was hurt when my car suddenly froze up on the freeway. My hope is they are more cautious and careful in the future. zero stars.

We didn't know exactly what was wrong with our granddaughter car, we took it in Tuesday evening and…read morethey had it ready for us by Wednesday by noon. They were great to work with. Their communication was really great and we felt the pricing was better than what we were prepared to pay. They replaced several hoses, spark plugs and a bunch of other items... The car runs GREAT again! The service we requested was, fix the car please!

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Took my truck in for some grinding noises, they did a full inspection. I ended up getting new…read moretires, rear breaks, and some steering gear work. My truck sounds and feels brand new. Thank you

If you're looking for a place that can fix your car AND provide exceptional customer service, Brons…read moreis the place!! They'll have your vehicle running smoother than your last relationship, and somehow convince you that you actually like hearing about A/C condensers and refrigerant fluid. 10/10 would let them tell me when my next oil change is again. Bonus points because walking into this shop feels less like an errand and more like visiting family--if your family also hands you a bill on the way out.

After sitting outside unused for two years, my mini Cooper needed some TLC. The guys at Auto Haus…read moredid a fabulous job. My car drives like new. I highly recommend this business.

I needed the oil drain plug fixed. They charged me $410 for a 2 hour inspection of the vehicle…read more Like i needed someone to tell me my windshield wipers, horn, and headlights worked?? Oh, don't forget the tire pressure. I had initially agreed to have them do a tune up and replace a steering bushing and the valve cover gaskets. After reading reviews I called and told them to only do the plug repair and oil change. When I picked up my vehicle, they charged me $84.69 (25% restocking fee.) For returning parts they supposedly ordered. (Steering coupler, cap and rotor, two valve gaskets, air filter, and spark plugs) There is no way these parts added up to $338.76. The parts, all OEM. come to $96. I took my paperwork from Autohaus to Pete Lea to check out. He is arguably the premier auto mechanic in Olympia, WA. Pete confirmed my suspicions. He said I should get the Heli sinc metric thread kit from Autohaus they charged me for it, and should not have been charged a restocking fee for basic items a shop usual keeps on hand. I requested they give me the hele sinc metric thread kit and they refused. My other mechanic also said the same thing about the part. Nate offered to give me the $84 back. I told him if he gave me a $1000 back i would only leave a couple reviews. Nate refused. what sort of loser would I be to take money from someone and then not leave an honest review.