Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Larsen's have been my auto mechanics for thirty years and I can't say enough about them. They are…read morehonest, easy to deal with, reasonably priced and excellent at car maintenance. I highly recommend them to anyone looking for automotive servicing or repair. They're jusst the best.

After sitting outside unused for two years, my mini Cooper needed some TLC. The guys at Auto Haus…read moredid a fabulous job. My car drives like new. I highly recommend this business.

Do not take your car to Olympia Autohaus, I have never felt so ripped off by an auto shop in my…read morelife, and I am 68. They where misleading and took advantage of poor communication about their obligatory 2 hour inspection policy which I found out when I picked up my van cost me $450 including tax. I simply asked them to time and adjust the idle on my 1984 Vanagon. This was a simple ask and I never got the issue resolved or diagnosed by them. When I set up the appointment, to get me in, they said they would do a safety inspection and I heard them say it would be $210 (but that was the hourly for a 2 hour inspection). When I got the call from them the next day they read off a list of 35 things my car needed, 95% of which I am already aware of (I have done the restoration). They did nothing but an inspection, and then call me to try and bleed me for more work and cash. They did not even look at the timing. The excuse was my "vacuum hoses are not right and the new distributor is wrong for the van." I will be looking into both of those last two to confirm, but I have my doubts. The whole point of their "safety" inspection is to make a $2,000 job out of a $250 job. My point here is they focused on an inspection I did not need and ignored fixing and diagnosing the problem. "I think your vacuum lines and distributor are wrong" is not a diagnosis; this was not part of the "inspection". I guess I was naive to think they would actually do what needed done, like any honest shop would do. I'm sure my $450 could have gone a long way into fixing my actual problem. I walked away livid not wanting to be screwed and further without even a diagnosis of what my timing problem is. I asked for specific work and they did a costly safety inspection that I did not need. Maybe they actually do good work, I will never know. I will pass this bad review on to family, friends and other local car enthusiasts.

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

I had a PPI done, and I requested a call back to have a clutch replaced after authorization was…read morereceived from Carvana subsidiary Silver Rock who handles claims. I called back initially the following day. The front desk associate claimed she hadn't requested it yet due to being busy. I expressed that I was on a time crunch since Carvana has a 7 day return policy and I needed to lock in a repair day before that 7th day. I never received any follow up. I think that Pete Lea's Automotive Medical Center could do a better job communicating to a new customer, especially with the rates they are charging. $213.00 for a PPI that is a dealership rate without the dealership experience.

These guys have earned my trust time and time again. In reality this is the only shop around that…read moredoes not BS with you and will get things done. Good value and great communication. I have continued going them despite living farther away. If you have a subaru, you NEED to check them out. If you have other makes, you still NEED to give em a try. Best around.

Absolutely the best non-dealership auto shop I've ever dealt with…read more As good as it gets customer service. Zero sketchy vibes from this owner and crew. Knowledge and workmanship appear tiptop, especially when it comes to Subaru (OEM parts only). I was referred by the owner of Quality Muffler and Brake who also does fantastic work. So glad. This is my new auto service spot. Highly recommended as of this post

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

Excellent customer service. All of the mechanics I saw as…read moreI waited in the shop were very friendly. I was way overdue for an oil change so that's what I had done today. Kodi was my mechanic and he was quick, friendly and professional. The cost was very similar, maybe less than what Toyota would have charged me and Mike's is only a 6 minute drive round trip from my home. I'll strongly recommend them to anyone.

Jay has worked on every car I've owned the past 20 years. Takes the time to school my daughter on…read morecar care too.

I had a great experience with A1 Japanese Auto Repair and Jay, the owner…read more After getting a very high quote from the dealer for a water pump replacement on my Toyota Sienna, I brought the van to Jay for a second opinion. He was straightforward, took the time to explain what actually needed to be done, and quoted me a price that was literally about half of what the dealer wanted. While doing the water pump, Jay recommended replacing the thermostat since he was already in that area. He was clear that there would be no additional labor, just the cost of the part ($31), which felt honest and practical, not like an upsell. He also inspected the serpentine belt and told me it was in good shape and didn't need replacing, which further confirmed I was in the right place. Communication was clear, pricing was fair, and the work was done efficiently. Jay comes across as knowledgeable, genuine, and focused on fixing what actually needs fixing, not padding the bill. If you're looking for a trustworthy shop for Japanese vehicles and want straight answers without dealership pressure, I wouldn't hesitate to recommend A1 Japanese Auto Repair.

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!