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    Stacked Performance

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Excellent

    Services - Stacked Performance

    Auto engine repair

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    3 years ago

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    Jiffy Lube

    Jiffy Lube

    4.3
    (73 reviews)

    Competent and trustworthy…read more After a lot of negative mechanic experiences over several decades I get highly anxious about having to get attention for any car issues. I've been coming here for oil changes, and occasional small needs such as a lightbulb swap out. Today I requested assistance with larger issues. This particular Jiffylube has proven they are capable of just about anything needed for a vehicle, and is willing to work with customers for plans to take care of needs, while explaining everything with kind and attentive service. They see their customers as whole people. They're respectful of time for those of us with little flexibility in our schedules. They're quick to provide honest communication. Part of their process is even looking for the least expensive part cost at local auto parts stores, before they offer a quote. If you're a mechanic skeptic trying to spin all the plates, with limited mechanical knowledge yourself-- this is the option you've been looking for.

    I have been taking my 4 vehicles to the Olympia Jiffy Lube for the past 4 years and spent a…read moresignificant amount of money for oil changes, brake bleeds, coolant flush, transmission fluid, etc. On 7/5/2026 I took one of my vehicles in for an oil change. They told me that my engine air filter was dirty and needed to be replaced or cleaned. I told her that I had just cleaned my K&N Lifetime filter 2 months (and 1,000 miles) earlier. Concerned why my engine air filter could have become dirty so soon I asked if she were certain it was dirty. Without double checking, she responded that she was sure. When my oil change was done I popped the hood and pulled out the engine air filter. It looked brand new with no signs of any dirt or debris. I showed the employee my clean filter. There was no apology. She was rude, defensive and argumentative. When I tried to confirm her name, she lied and told me that she was wearing someone else's shirt. The supervisor on duty confirmed her name on her shirt was correct. The new owner called me the next day. He apologized and said he would discuss the issue with his employee. He also said he would refund my oil change. A month has passed and I never received the credit the owner promised. My prior experience at this Jiffy Lube location was positive, but with the new management it is apparent that honesty is not their priority. Upselling customers whether they need it or not seems to be the priority. It is important to have trust with the people working on your car, trust that the work being recommended is truly needed and trust that the work is being done correctly by competent mechanics. Vehicles are a huge investment. We trust places like Jiffy Lube to be honest to avoid costly maintenance bills down the road. I will not continue to take my vehicles somewhere I cannot trust, which now includes this Jiffy Lube location.

    Stacked Performance - autorepair - Updated August 2026

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