Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

If you're looking for a place that can fix your car AND provide exceptional customer service, Brons…read moreis the place!! They'll have your vehicle running smoother than your last relationship, and somehow convince you that you actually like hearing about A/C condensers and refrigerant fluid. 10/10 would let them tell me when my next oil change is again. Bonus points because walking into this shop feels less like an errand and more like visiting family--if your family also hands you a bill on the way out.

Great job on taking care of my wife's Honda civic, very professional and easy to talk to!read more

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

Excellent customer service. All of the mechanics I saw as…read moreI waited in the shop were very friendly. I was way overdue for an oil change so that's what I had done today. Kodi was my mechanic and he was quick, friendly and professional. The cost was very similar, maybe less than what Toyota would have charged me and Mike's is only a 6 minute drive round trip from my home. I'll strongly recommend them to anyone.

Olympia Autoworks is what every shop should be: Honest, fairly priced, transparent, responsive, and…read morefriendly! I brought in a car that I purchased recently with unknown service history. Their complimentary multi point inspection with pictures (free with paid oil change) gave me insight into the health and status of fluids, ball joints, suspension, and general condition of the car. This level of transparency is amazing, because I've definitely been to OTHER shops that would have told me all of the fluids need to be replaced without any proof. I highly recommend Olympia Autoworks for your service needs!

I asked them many times to let me know what work was needed and how much it would cost, with a…read morebreakdown, in writing, of parts and labor, before they started any work. They assured me that they would provide this info before doing any work and that the assessment would not cost me anything. Instead, over a week after bringing in the car, they completed the work without telling what work would be done, without notifying me how much anything would cost, and it cost hundreds of dollars. No notice or breakdown of parts and labor as promised. The techs end their shifts around 3 and the person who answered the phones and called to let me know the car was ready could not tell me what work was done, why it was done, nothing. If you opt to work with this garage, get everything in writing up front and in person and do not leave your car with them if you can help it.

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

This was a second appointment with Chris. Had done a rear brakes and rotors in the recent past…read more Took only a short time to set an appointment and arrived on time with everything needed to do the job. Great attitude, even as one of the repairs was an unpleasant O2 sensor location. Prices were good and showed me the defective parts. Highly recommend him and will surely call upon him again.

On March 24th I reached out to Chris to schedule work on my 2008 Silverado at the time which needed…read moreonly an Engine Rebuild w/AFM-DOD delete. ON the 25th returning from an errand on the way to Meet Chris my transmission blew. Once I got my vehicle home, Chris came out and did an inspection for my vehicle for repairs consisting of Engine & Transmission rebuild. On March 27th Chris came out and conducted an inspection. Verified issues, confirmed work to be done. We Discussed adding an aftermarket CAM which required a higher price. Confirmed part and Price. Later that evening I paid my $3,000 deposit on nearly a $6,000 job. Today is April 10th - My truck is still sitting in my driveway. Ive been told Chris has had heart failure, blood clots and other complications. Cannot confirm information. They're so called mechanic was also supposed to come out but never did. Ive been told at least 4 different times they were coming to get my truck whether it was a tow truck or them towing it and never showed. NOBODY HAS SHOWN UP - NO LONGER ANSWERING COMMUNICATIONS - DODGING ALL MY CALLS **THIS BUSINESS IS NOT REGISTERED WITH THE SECRETARY OF STATE OF WA OR WITH THE DEPARTMENT OF REVENUE**

Talk about integrity. I brought my van in for a new compressor for the air-conditioning unit. Turns…read moreout it only needed to have the Freon recharge. So instead of $1000 it only cost me $150.!!! I will be back

I love Integrity Car Center! I've been bringing my Toyota in…read morefor service and they have always accommodated me. They are quick, efficient, and honest. The quality of work is excellent and they do it at reasonable prices. I'll be sending my friends and family their way.