They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

Ruined my car and it could've been so much worse. Came in for an oil change and they also checked…read morethe rear differential fluid. Cut to 3 weeks later and my rear tires seized up as I was driving 70 MPH! Found out the plug from the fluid they checked wasn't there. The fluid had all leaked out and caused my back end to freeze up. Either they never put it back or put it back carelessly. They claimed it wasn't their fault and also said I voided a warranty that said I had to take it back to their shop. I was 2 hours away from Olympia and at the time didn't know what was wrong with it so why would I tow it there? I had to sell my 7 year old 4 runner for scrap and buy a new car. They're lucky no one was hurt when my car suddenly froze up on the freeway. My hope is they are more cautious and careful in the future. zero stars.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

Took my truck in for some grinding noises, they did a full inspection. I ended up getting new…read moretires, rear breaks, and some steering gear work. My truck sounds and feels brand new. Thank you

If you're looking for a place that can fix your car AND provide exceptional customer service, Brons…read moreis the place!! They'll have your vehicle running smoother than your last relationship, and somehow convince you that you actually like hearing about A/C condensers and refrigerant fluid. 10/10 would let them tell me when my next oil change is again. Bonus points because walking into this shop feels less like an errand and more like visiting family--if your family also hands you a bill on the way out.

We took our car into a different shop and was told that just for the transmission alone it would…read morecost us over $13k. There are many shops that when a women calls they tend to treat them like they are inferior, not this place. Ken was beyond helpful and even provided us a place to call if we wanted a refurbished transmission as he knew we were looking into options to save money but yet still get the job done right. We had our transmission replaced with Mike's Automotive and even with a few hiccups, nothing that was their fault...just a few extra things that had to be replaced to get the car in running shape since it had been sitting for some time. The fact that I never felt inferior by their staff and they kept the communication open with us was truly amazing. We were looking for a good automotive place and this definitely will be the place we go to from here on. Thank you to the staff for making us feel like we were part of the family and process during the process of all of this.

I had been bringing my car here for several years now. My windshield wipers had stopped ejecting…read morefluid and the reservoir had leaked out the fluid I had replaced. I received a call advising me that I needed new nozzles that would have to be ordered and oh, by the way, my rear brakes needed to be replaced in the next few months. The estimate was $1,900 for both. At first, I was going to do it but then started thinking about it and consulted with a friend who suggested I take the car to Les Schwab for a free second opinion. When I told Mike's I was going to do that, I was told I would have a $200+ diagnostic fee. First off, I NEVER asked them to check my brakes! To really get a thorough look at the brakes, they would have to remove the tires. I picked up my car and advised them that WA RCW 46.71.025 states an auto repair shop may not charge a diagnostic charge unless advised beforehand or in writing. The manager quickly said they wouldn't charge me. The young kid tried to tell me that because I had my car in a few months ago (for regular servicing), that I had given consent. Nice try, won't fly. After picking up my car, I went to Les Schwab (had just gotten new tires there) and they told me I still had 5mm on the rear and 6mm on the front which was probably good for another 15k miles. I average about 7k a year. When I picked up my car from Les Schwab, the man helping me told me I was the second complaint that day from Mike's. Not a good batting average. I'm a 70-year-old woman but I'm not stupid. I told them, I don't trust you anymore! They clearly intended to take advantage of me. Too bad they didn't realize I am a recently retired WA State investigator, and I know how to do my research. I received a phone call from Mike the owner that night but was too angry to take the call. He left a message to call him. No apology, nothing. Never tried to call again. I gave him a week to reach out again before deciding to write this review. Too bad, so sad.

It can be difficult in South Sound to find a competent, knowledgeable, and reasonably-priced…read moremechanic or shop to work on an Audi. I was referred to Olympic by another shop I trust. They completed a brake flush for my 2015 Audi S4. The job was completed within a good timeframe and the results were fine. The car was returned clean everywhere and everything back in place. The price was very fair. I also asked for estimates for more extensive maintenance work and asked them challenging questions about those procedures. They had the right answers and the estimated costs were again very fair, about 35% less than dealer estimates. I was very pleased with the experience and the results. I will use them again for my Audi maintenance and repairs.

Olympia Autoworks is what every shop should be: Honest, fairly priced, transparent, responsive, and…read morefriendly! I brought in a car that I purchased recently with unknown service history. Their complimentary multi point inspection with pictures (free with paid oil change) gave me insight into the health and status of fluids, ball joints, suspension, and general condition of the car. This level of transparency is amazing, because I've definitely been to OTHER shops that would have told me all of the fluids need to be replaced without any proof. I highly recommend Olympia Autoworks for your service needs!

They were so sweet and helped us out the day we brought our car in and gave us the most reasonable…read moreprice on the repairs we needed! This is after we already got rates from other mechanics! I am beyond thrilled

The blower motor in my Kia Soul went out last September. Kia gave me a quote of, just shy of $1300…read more I contacted a few automotive garages and got some surprising estimates. I chose The Tire Dogs on Division in Olympia. They quoted me a tad over $500. I took my car back 3 days later and had them do the job. Kia stated it was a 5 hour job. Well, Tire Dogs did it in less than 1 1/2 hours and they reduced the quoted price by $200. because it took them far less time to do than they thought. I am completely satisfied I made a great decision in choosing them. Friendly, professional and amazingly honest. Thanks Tire Dogs in Olympia.

Made an appointment last week for Monday. In the appointment schedule I told them what was wrong. I…read morehad a blower motor on a 2013 Dodge Grand Caravan that was out. Delivered the vehicle to them Monday. They knew from me what was the problem and could have ordered parts before I even arrived, but decided to wait until I arrived on Monday. Monday, when I was being dropped off, I was told repairs like I was asking for take one, maybe two days to fix. The price they gave me AFTER DIAGNOSTIC was more expensive than local dealers for the same work. But since the car was already there and the appointment was made that was fine because I didn't have to work until Wednesday and if they had it fixed by Tuesday, no issue... Tuesday rolls around, no phone call, no communication. Late in the day I finally called and asked for an update. They told me it wasn't done and it looked like it would be one more day. So, I made plans to get a ride to work, and plans to pick me up. An hour before they were set to close, still no call, and we call them again, after I made plans to get off early and get a ride to get to the shop only to find out they still have even started on the work. I won't use them again, it was my first time, and suggest you don't either. They seem to want your business and then will hold you hostage until they finally get around to whatever you brought them.

I brought my truck in for what I thought was a faulty oil pressure sensor replacement only to find…read moreout it was a faulty tire pressure sensor. Because the tire pressure is fine, they recommended that I not replace the sensors until I need my tires replaced. I took their recommendation. To top it off, they did not charge me for the diagnosis. Scheduling online was easy, and the front desk person was very nice. Excellent experience. I'll go back. Thanks!

On March 24th I reached out to Chris to schedule work on my 2008 Silverado at the time which needed…read moreonly an Engine Rebuild w/AFM-DOD delete. ON the 25th returning from an errand on the way to Meet Chris my transmission blew. Once I got my vehicle home, Chris came out and did an inspection for my vehicle for repairs consisting of Engine & Transmission rebuild. On March 27th Chris came out and conducted an inspection. Verified issues, confirmed work to be done. We Discussed adding an aftermarket CAM which required a higher price. Confirmed part and Price. Later that evening I paid my $3,000 deposit on nearly a $6,000 job. Today is April 10th - My truck is still sitting in my driveway. Ive been told Chris has had heart failure, blood clots and other complications. Cannot confirm information. They're so called mechanic was also supposed to come out but never did. Ive been told at least 4 different times they were coming to get my truck whether it was a tow truck or them towing it and never showed. NOBODY HAS SHOWN UP - NO LONGER ANSWERING COMMUNICATIONS - DODGING ALL MY CALLS **THIS BUSINESS IS NOT REGISTERED WITH THE SECRETARY OF STATE OF WA OR WITH THE DEPARTMENT OF REVENUE**

Poor customer service. Lacks the skills and certification to do the job. Unreliable and will…read moresteal your money and never compete the job.

Talk about integrity. I brought my van in for a new compressor for the air-conditioning unit. Turns…read moreout it only needed to have the Freon recharge. So instead of $1000 it only cost me $150.!!! I will be back

I love Integrity Car Center! I've been bringing my Toyota in…read morefor service and they have always accommodated me. They are quick, efficient, and honest. The quality of work is excellent and they do it at reasonable prices. I'll be sending my friends and family their way.

Competent and trustworthy…read more After a lot of negative mechanic experiences over several decades I get highly anxious about having to get attention for any car issues. I've been coming here for oil changes, and occasional small needs such as a lightbulb swap out. Today I requested assistance with larger issues. This particular Jiffylube has proven they are capable of just about anything needed for a vehicle, and is willing to work with customers for plans to take care of needs, while explaining everything with kind and attentive service. They see their customers as whole people. They're respectful of time for those of us with little flexibility in our schedules. They're quick to provide honest communication. Part of their process is even looking for the least expensive part cost at local auto parts stores, before they offer a quote. If you're a mechanic skeptic trying to spin all the plates, with limited mechanical knowledge yourself-- this is the option you've been looking for.

Staff was great, they helped us quickly and answered all of our questions. Got us out quicker than…read moreexpected. Aiden specifically was incredibly helpful