Quick service. Nice people…read more We had a coupon so I believe it was around $70 for my jeep's oil change. Car maintenance keeps going up but this was convenient and quick. I'd return if I were in the area and needed an oil change quick.

Service and customer service was terrible. The technician broke my hood. I had to have my car towed…read moreto the dealer. They tried to force me to have it towed to a repair company of their choice. I will​ be seeking reimbursement for all damages as well as pain and inconvenience. Additionally, I had to use the bathroom while I was there. The bathroom was filthy.

They fixed a massive electrical failure in our '17 BMW. Price and speed of repair seemed reasonable…read moreand the results were perfect. They said the previous shop that was aware of the issue (that I chose to ignore) should've told me the issue could grow worse with neglect. I thought, "oh well, we can live without the stereo and back-up camera for a while." Wish I had gone to Pete Lea's first.

I had a PPI done, and I requested a call back to have a clutch replaced after authorization was…read morereceived from Carvana subsidiary Silver Rock who handles claims. I called back initially the following day. The front desk associate claimed she hadn't requested it yet due to being busy. I expressed that I was on a time crunch since Carvana has a 7 day return policy and I needed to lock in a repair day before that 7th day. I never received any follow up. I think that Pete Lea's Automotive Medical Center could do a better job communicating to a new customer, especially with the rates they are charging. $213.00 for a PPI that is a dealership rate without the dealership experience.

Oil change, immediate care, good office, friendly manager/owner and the service staff stayed on…read moreinstead of going home to fit in my oil change

great experience, friendly honest staff. Definitely will be…read morecoming back for future needs.

Replaced our retired longtime Black Lake mechanic. Not disappointed. Fixed botched brake job by…read moreour first attempt at a replacement. Pleased with work since--agree with other reviews.

We needed an oil change, so I got an appointment. The work was done in a timely manner. I could…read morehave waited in the shop, but chose to go for a walk around the corner to the Shipwreck cafe. Was pleased to meet Richard, as this is a very convenient shop.

The new Jiffy Lube Multicare on BlackLack Blvd in Olympia was recommended and they were able to…read moremake an immediate appointment for a new valve gasket replacements on my truck. Although there were issues with my truck, the staff were AWESOME! And special mentions to ERNIE, ANDREW, RICHIE and TAYLA. My truck took longer than expected but they kept me apprised every step of the way. So helpful. I might also say this business is in a PERFECT LOCATION. Right in the heart of a diverse shopping area, all within easy walking distances: groceries, home goods and tools, Capital Mall, book, pet, $1, pharmacy stores. Fast food, Starbucks and IHop. EVERYTHING! And bus route! And my truck doesn't leak any longer! Nice to have an easy in/out Multicare car service center rather than a 'call and wait for days/weeks' to have your car seen and fixed.

Nice guys. Quick and efficient. Got right in and out. I don't have much else to say though, it was…read morean oil change.

Second time I've been through this Valvoline and always a great experience. I was very impressed by…read morehow great the attitudes of the young men working there today were. They were so nice to my wife and I and really gave us exceptional service. We were in and out quickly and they did a great job taking care of our car. Really a tremendous experience. Thank you and wonderful job to the young men at this Valvoline for your service today!!!

Still the absolute worst run location I've been to. Once again I was stuck watching people get…read moreserviced before me who arrived after me. Left before it got of of hand again and won't be back.

I made an appointment for Sunday January 25th 2026 at 2:00pm…read more I paid $10 for a basic inspection. I was handed a printed receipt of what may need to be done. Brake related. After this appointment, both of my windows do not roll down. 01-30-2026. I am sitting in this parking lot writing a review after being told I would need to pay again for them to look at my vehicle again. They were the last ones to touch this truck. Not happy.

Don't get me wrong, getting an oil change for my BMW in Oly is hell. So I'm grateful they can do…read moreit. However I had a 3pm appointment and it's 4pm and they haven't even started working on my car. I definitely understand when things are running behind but if they could give a heads up if they're behind (like an hour!) so I can move my schedule around accordingly.

I got two tires changed and a oil change yesterday at titus will by Avin Martinez the service…read morewas great fast and affordable great service

Had concerns and questions about a recent service visit. Called and was assured a service manager…read morewould call back. Also sent two emails politely asking for a follow-up. None of our messages received any response or even acknowledgement from Titus Will leadership. We will not return for service again.