I had a problem with my vehicle's air conditioning unit. I had no idea how expensive AC repairs can…read morebe. Apparently, some car manufacturers build a car around the AC unit - which means hours of labor to get the dash pulled out and literally hundreds of things to unplug in the process! I paid nearly $3000 to fix a leak in the evaporator core. I couldn't believe the cost until I saw what they had to go through to get to the unit. Then, it wasn't working consistently so I brought the vehicle back for a diagnosis. It turns out I needed an additional part. It was a bit of a fiasco getting that part and having it eventually installed. In the end, Sunshine - the owner, made it right for me. I would have liked for the process to have gone smoothly, but I appreciate the good-faith effort to take care of the customer.

I called Denny's automotive and asked if they could please get me in as soon as possible for a rear…read moreshock replacement. Mark was able to schedule me in at 8 AM the next morning! They have their own car shuttle service and drove me back home and pick me up after the work was done! This is the best automotive place in town and the only one AAA approved.!

I took my 96 Chevy 1500 to get a rebuilt 4L60e transmission . Tracy had the truck for 3 weeks. The…read moreday I got it back it had a 1870 code and shifted very hard from 1st to 2nd gear and from 2nd to 3rd gear and the gear shift indicator no longer worked. I returned the truck to his shop 2 days later . During the 2 year warranty period he had my truck for 138 days (over 4 months). He never fixed the gear shift indicator and the 1870 code will not clear for more than about 10 miles. The truck still shifts very hard. I took Transnet transmission ( Tracy Jones ) to small claims court in Mason County and won. It has been 80 days and he has not payed a penny of the judgment.

Don't use this guy! Took my 98 dodge 2500 4x4 in to get a…read moreproblem with downshifting fixed. I asked about a towing upgrade and he said he had a tranny on the bench built for it. Got my truck back hauled three loads and it slipped into neutral and back to gear I checked fluid was off the stick and wet everywhere under the truck. I called he said bring it in I'll fix it. He kept the truck for 6 weeks then texted me it was done key under mat. Took it home hauled a load off road and no 4x4. Called he said must of forgot to hook something up. finally got time to fix it myself 4x4 came on and it popped into neutral. checked it was off the dip stick fluid everywhere again. Called no answer no return call twice. Now it is acting bad from the low fluid and I am paying again to get the work done somewhere else.

This is the best mechanic shop I've found in my 5 years living here! The owner is honest, values/…read moreprice is fair, and what is done is always done right! Highly recommend.

I don't even know how to rate this review. I gave it a generous 3, but you make your own opinion!…read more I had a 2 year, 24k mile warranty for a complete transmission rebuild completed 3 years ago. Current day, 10k miles later & 3 years on the transmission, it went again. Even though the 2 year warranty expired, the low miles traveled we were able to work out a fair agreement were I pay for the cost of parts and they pay for all other cost such as labor, disposal or special fees. It took 2.5 weeks to get to the agreement. Then another 5.5 weeks of repairs only for them to tell us that the rebuilt transmission was doing the exact same thing that it was brought back in for 8 weeks ago. Another couple days and they determined what it was. And the saga continues; They sent that part out to be rebuilt. It was returned, delivered and stolen off their doorstep. They had to order & pay for another and get it installed. Here we are after 10 weeks without my truck. Truck in hand now and seems to be fine. How many stars would you have gave?

This place has that feeling when you find someone that's really good at their craft and completely…read morehonest with fair pricing! Yep, all those things in one service center! Several people have been telling me to take my vehicles to Arrows for a while but I had a mechanic I trusted and you already know how hard that is to find!? Well, I finally decided to take one of my vehicles to them for a problem another shop wasn't able to fix and they did a wonderful job and were well below what the other shop quoted me. I immediately scheduled a service for another project vehicle and just like that, I've found my new repair shop for all my vehicles! The group at Arrows is amazing and have earned my business without any doubts!

We received great service from Dan with our company truck for the Seattle Christmas market. We…read morereceived excellent service that was delivered in a prompt manner and done with kindness and a smile. I would recommend this shop to anyone in the area that's looking for a great spot to have their car fixed. I was even surprised that the cost was lower than I had expected. Thank you Dan for a job well done!

These people are fabulous!!! We have a Range Rover and often only a RR dealer knows how to work on…read morethem. Lloyds was incredibly knowledgeable on them and really got us out of a jamb. They are quintessential professionals, are digitally current and very fair with their pricing. We have found our go-to in Olympia.

Lloyds Transmission is absolutely amazing. I was having some issues with another shop and decided…read moreto get a second opinion. Took my car to Lloyds. They never once spoke bad about the previous shop but instead pointed out some issues and solutions to fix. They are very knowledgeable, understanding and the front office staff was amazing. Save yourself the headaches and go 1st class the first time. I HIGHLY recommend Lloyds and from now on I will go nowhere else!!!! Thank you Lloyds for being an honest and knowledgeable shop. There still are a few good ones left.

Great customer service and price quoted for repairs were spot on. Got to meet Donna & Donald, both…read morewere personable and a pleasure to do business with. Got our car in for service around 0730-hrs. and work was completed prior to 1300-hrs. The location of the transmission shop is close in proximity to out apartment so a couple of quick Uber rides and our car is back home. We were impressed with the family-type atmosphere and will return to do business for our next transmission service. Highly recommend.

Had some quotes collected from other reputable shops and this shop had a good response and price…read more Very detail and quick work. Highly recommend. Thanks.

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

Rebuilt my Escalade transmission and after the computer relearns our new driving, the shifting is…read moresmooth and where you would expect it. Fair pricing was very helpful

DO NOT TAKE YOUR CAR HERE!!! I took my car to them for a transmission rebuilt for $7000 in cash…read morepayment only since then I have taken it back about every 6 months. My wife took it back and was told it cost another $2000. I still have a year on the warranty. Decided to get a 2nd opinion which told me my transmission hadn't been rebuilt found metal shaving in the Transmission oil also there was a bolt missing jUST BEWARE!!!

Our camper van was shutting off as we were driving, a very scary experience. The team at D and L…read morefound the loose sensor and got us on our way quickly and at a very low cost! Highly recommend this place as honest and skilled.

I've got a 2002 Trailblazer LTZ which required preventative maintenance service and a new battery…read more Great quality and service! I maintain all my vehicles like people maintain their airplanes - I don't wait till it fails. While it costs a little more to do the required PM it is well worth it compared to buying/financing new cars! Having recently moved to Shelton D & L will be my mechanic! Has just 200k miles, expect to reach 500k before I replace it!