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    Interstate Automotive

    3.6 (17 reviews)
    Closed Closed

    Services - Interstate Automotive

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    21 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    RV repair

    Interstate Automotive Photos

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    Recommended Reviews - Interstate Automotive

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    MAGA
    Dan F.

    Robert is the most awesome guy, he loves this country and her people. He is honest to a fault. He has done work on my vehicles since I purchased a home and moved here back in 2016. Robert has seen to jobs as Tune ups, Transmission, Brakes and Suspension issues, all the repairs were accomplished at a more then fair price and on time. FYI: He beat all the other estimates I called about. I am a disabled combat VET from the Vietnam era. He is a honorable patriot and I am proud to have him work on all of my families vehicles. He always respects those who are honorable people/customers no matter the age, gender, color, race or creed. He has earned mine and my family's respect and trust.

    As you can see his master mechanic did not do the major work.

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    2 years ago

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    2 years ago

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    3 years ago

    The guys were very helpful!! Very reasonably priced, would definitely recommend & will be back if we need any further help!!

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    6 years ago

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    3 years ago

    I found them in Yelp. Called and they got me in same day. They were fair, fixed my issue. Provided me the old part.

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    3 years ago

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    3 years ago

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    3 years ago

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    7 years ago

    Business owner information

    Photo of Robert S.

    Robert S.

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    10 years ago

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    8 years ago

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    5 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    Ask the Community - Interstate Automotive

    Review Highlights - Interstate Automotive

    Robert is the most awesome guy, he loves this country and her people.

    Mentioned in 7 reviews

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    Sound Auto & Truck

    Sound Auto & Truck

    (7 reviews)

    STAY AWAY!! New management is awful. They lie (not good at it) and fully cheat you and at the same…read moretime misdiagnose. It has gone downhill since Jerry left and Forest took over. We also referred them to a company with a fleet of trucks and they too have left since new management. I will try to make this short... I took my vehicle in after being rear ended. Shocks, frame bracket and other things needed fixed. After that was done I had my AC serviced to work great again. Then my heater was blowing cold on the driver side so we took it back to them and we told them that my husband thought it was the blend doors and then he thought he did things right but still didn't work. Jay, the technician looked it over and said it was indeed the blend door and he will fix it and they called and said how much and I said go ahead. I went and picked it up and paid Ken at the desk cash because they will charge a 3% fee for debit or credit. This is how I paid the other jobs too. The heater still didn't work and I called Jerry the manager and he said he was going to Alaska for a few months and bring it to him so he can look it over and he said he will make sure it's fixed. Well he left and came back but also moved on to a new career. So last week I called again because it still needed to be dealt with so income have to be cold in the winter and I already paid for the fix. Forest said yes I remember your heater situation, bring it in. We get there and he starts off saying all the messes they have had to clean up because of previous management blah blah, but Jay is the one who Worked on it and he still works there and so I just ignored it. Then Forest falls a few days later and one lie after another seeing what stuck... oh Jay says it was the blend doors and I said yes that's what he said and that he fixed it, I paid and took it home. After all over the place being a terrible liar and no making sense and had to keep going to talk to Jay. He then calls and says do you have your receipt and honestly I didn't keep it (they know i paid cash) spark that's when they decided the new story was I never had it in their and Jay never worked on the heater and he needed to see a receipt (but they had me bring it in because Jay said he remembered and it was the blend door fix he did, now the story changes). Things get heated because they just flat out sticking with i never brought it in. Then Forest finally said that what the job is a heating coil and it's an 8 hour job vs the couple hour job of A blend door. So he was so busy lying and scheming that now we are about 5 days later and I'm a fair person, just say this is 6 more hours to fix and we could have worked it out but no they went the route of "Write have no record of it" how convenient, instead of being honest. It was now heated because he just admitted he lied due to the misdiagnosis and additional hours that he can't do (which I would have paid the additional, no problem). It ended with him hanging up on me when calling him out and we went to the shop to pick up my vehicle and the door was open with my keys on the desk and they were not there. Zero integrity and real bad liars, trying to see which one sticks. And if they respond to this, I'm sure it will be another tall story to get out of doing the right thing and saving face.

    AUTO OWNER BEWARE! What follows is my personal experience…read morewith this business. Initially I was impressed with the quick diagnosis and repair of an oil leak on my 2006 Chevy Cobalt so I referred my husband's 2015 Buick Encore for an air conditioner recharge. During the recharge on 4/17/2024, oil leaks were noted so we scheduled to bring the vehicle back in for repair on 4/24/2024. Told repair completed 4/29/2024 so arrived to pick up. Paid $2099.91 by check but when backing vehicle out of bay, discovered check engine light on so went back in to notify the shop manager Jerry who spent the next 45 minutes attempting to diagnose issue. Ended up leaving vehicle again. Our check was cashed May 1 and cleared May 2 even though we did not have the vehicle in our possession. Vehicle was kept until May 16 (more than 2 weeks) when I was summoned for jury duty so we asked for the car to be reassembled and asked if it was safe to drive even though the check engine light was still on. We made a June appointment with Titus Will Chevrolet Olympia where vehicle was completely repaired including tear-down, re-timed the engine and replaced all parts. Took one week including cold test. Issues included timing chain off by one tooth and broken valve on turbo. Picked up vehicle at Titus Will Chevrolet and paid $1996.42 by credit card after a generous discount due to Titus Will repair shop error. On December 13, I went to Sound Auto & Truck in person with all receipts and other documentation expecting a check would be written and I'd be on my way. Jerry would not step off the tool truck to speak with me but sent me to the office with technician Jay. Jay was not making much sense when attempting to tell me Jerry would be the one to reimburse me but needed approval form the owner then stated it would be Jerry's decision. I told Jay I would like the owner's contact information, but was given a business card with the corporate email address and Jerry's cell phone number. I left the documentation and my cell phone number with the expectation I would be contacted within a week. THEY HAD A CUSTOMER (ME) SITTING IN THE OFFICE WITH A PROBLEM WHO DID NOT RECEIVE APPROPRIATE ACKNOWLEDGEMENT LET ALONE ADEQUATE CUSTOMER SERVICE. I waited one week before sending an email with same documentation and demand for payment to the corporate email address and to the Harper and Harper Enterprises representative listed on business filings with the State. Once again, I have received no response. I'm not even sure the business owner, Lacey Sellers, has seen or heard of my issue. I wonder how she feels about the way her business is being managed as I would believe a reputable company would do the right thing and take care of their customer's reimbursement rather than suffer damage to their reputation. IF SOUND AUTO & TRUCK GUARANTEE THEIR WORK, THEY SHOULD HAVE NO PROBLEM REIMBURSING US WHAT WE PAID TO TITUS WILL TO FIX ISSUES CAUSED BY THEIR FAILURE TO REASSEMBLE CAR AFTER REPAIRING OIL LEAKS. THERE IS A REASONABLE EXPECTATION THAT ANY CAR WOULD BE REASSEMBLED IN GOOD WORKING ORDER AFTER A REPAIR. The car was not safe to drive as it had no power to pass on the freeway due to broken valve to the turbo and anything more than one tooth off of the timing chain could have been catastrophic according to service advisor at Titus Will Chevrolet. IF YOU WANT to wonder if your vehicle has been repaired correctly, get the run-around and ghosted when there IS a problem and otherwise waste your hard-earned money, please, by all means, use this shop! This has been my experience.

    Ernie's

    Ernie's

    (39 reviews)

    Gracie has been so helpful by keeping me informed of where things are with my RV. They don't work…read moreon something you haven't already approved. The shop foreman was also very nice and greeted me as I arrived to drop off for work!

    I had a frustrating experience with Ernie's RV & Trailer Repair…read more I brought in my Class C RV because I wanted a proper inspection, specifically to have the brake pads checked. Another shop had already told me they couldn't lift the RV, which is exactly why I sought out a place that could handle a full inspection. When I scheduled the appointment, I clearly explained this situation and my expectations. The day after I dropped off the rig, I received a call saying the RV was ready and that nothing was wrong. I was charged about $280. When I arrived to pick it up, I asked for an inspection report or details on what was checked, and it became clear there was confusion. After asking directly what work had been done, I was told they had only performed an oil change. This was extremely frustrating because that was not what I brought the RV in for. I had been very clear that I needed a full inspection due to the previous shop not being able to lift it. They did offer for me to bring the RV back at another time, but when I asked about the cost for the inspection, I was quoted over $450 on top of the $280 I had already paid. This pricing was never discussed when I scheduled the appointment. Overall, my concerns are: -Lack of communication about pricing upfront. They need more transparency on their pricing and other reviews suggest the same -Not paying proper attention to the customer's request -Failing to perform the service that was requested There was no effort to offer a discount or solution to make up for the inconvenience. I wanted to give them a chance despite some pricing concerns posted on prior Yelp reviews, but unfortunately, my experience confirmed those issues. To be fair, the staff were friendly and professional. They are nice folks but, they need to work on some issues. In the future, I will be driving a few extra miles to get better and more competitive service.

    Interstate Automotive - autorepair - Updated May 2026

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