Nate and his team at Apex are simply the best. I wouldn't trust just anyone with my rare truck but…read moreI trust Apex Collision and recommend them to anyone who wants top quality work at a very reasonable price and unbeatable customer service.

They were the only shop in town that would work on my Safari Condo Van. Perfect work, great crew.read more

Great service, excellent repair to my Toyota Sienna. Ellen schedules, keeps you informed very…read morepleasant to work with. LOCALLY OWENED !

Clear explanation of what needed doing, prompt repair, friendly office and tech staff. Thank you!read more

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

I had a small dent in one of my doors that needed to be removed. I got quoted a fair price, and was…read moresuper happy with the quality of their work!! I'd recommend to anyone looking to get work done on their vehicle and I will definitely be going back!

I was sideswiped by a plumbing truck and had damage to my driver's side rear quarter panel, running…read moreboard, and wheel. My insurance company wanted me to take the truck to one of their shops in Olympia, but I wanted to keep it closer to home and support a local business. I chose Perfect Reflections and am glad I did. Jason was easy to work with, kept me well informed, and fought with the insurance company to get my repair as close to fully covered as possible. Because his labor rates are a little higher than those of their contracted shops, I had a small out-of-pocket cost in addition to my deductible, but he did a beautiful job on the repair. It looks brand new and even better than it did before the sideswipe!

Excellent service and workmanship. My repair work was done with the utmost personalism and…read moreexpedience. The work was done on time and the communication excellent.

One of the best body shops around . Very professional and always in constant communication to let…read morethe customer know the progress on their vehicle. Worth every five star .

Took my wonderful Cadillac here to get the window fixed had it done no problem handled the…read moreinsurance great. Brought my blazer to get the hinges fixed they did it under budget. Highly recommend their skill and work!

Great service and a wonderful place to take your car. They have a huge variety of custom retrofits…read moreavailable and their staff and techs are very knowledgeable and friendly. Definitely recommend.

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Really great service, everyone is super nice! Went to a couple different places for estimate and…read morethey were the most thorough and communicative. The also cleaned the inside of my car! Left with a box of Girl Scout cookies they were giving out with repairs. Will definitely be recommending to others and be my go to for auto repairs.

Just off the phone with Amanda. We revised an estimate for some work - I requested to remove…read morepaintwork because I wanted to paint my car a different color and didn't need the service for paintwork. Amanda refused to do this job claiming that her standards were more important than my needs. She refused and declined the job in the most unprofessional and illogical manner stating, "I can't have a mismatched car leave my shop". I repeatedly explained to her that I was ok with that and That I wanted it back this way because I wanted it a different color, so I didn't want to pay for paint when I didn't need it. . I didn't understand the poor logical path she tried to run me down and I never will. The ONLY EXPLANATION WAS ABSOLUTE GREED - not a standard. What an irrational person. Thank you for the estimate but that was a horrible experience for me. She argued to the high heavens and acted as if my needs were of zero concern. Amanda - you seem new to this. I'll make this easy. You can't throw a hissy fit because I didn't want YOU to choose the color of my car. It was never your decision and to deny my car because YOU didn't get to choose the color is insanity! Amanda took it absolutely personal and became upset because she didn't get to choose the color of my car. Instead of just deleting a few lines from the estimate and scheduling some dates for some work she chose to decline a job because she didn't get to choose the color of my car. How childish. Why support a local business if your local business won't support you? My dollars will go elsewhere. If you're reading this - make sure to avoid this shop to avoid the unprofessional office staff. I never received a call with an apology for my experience or any follow up. Lousy service. Avoid at all costs.

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

They were prompt with their response. As I'm still investigating other shops I can't comment on…read morepricing.