BEWARE!! We have had a storage unit here (in the process of researching new options) for almost 2 years and our unit was broken into with a bunch of items stolen. We are not the only unit either - every unit in our aisle was broken into and there are no security cameras in each of the aisles, only the main spaces. There are also other units in the main areas I have seen that have an emergency lock to indicate they were broken into as well. In 2024 and 2025 I called the office on 2 occastions where I saw people sneaking in and doing drugs in the main hallways. Their response was "what can we do about that?" feels very unsafe. After our unit was broken into in January, I asked the manager (Rodrigo) on 3 different occasions to call us to see how we could make it right (outside of insurance) and he has yet to call 2 months later. If you store your things here beware that there are many homeless and non homeless people sneaking into the space doing drugs and stealing with management giving little to no support. read more

My experience at Extra Space Storage was absolutely outstanding! Rodrigo helped me over the phone and went above and beyond to make sure I found the perfect storage unit. He reassured me every step of the way and gave fantastic advice and he was 100% right! I'm extremely happy with the unit I chose. When I arrived, Deserie at the front desk was incredible! She had such an amazing vibe , super friendly, professional, and genuinely fun to talk to. She made the entire process quick, smooth, and actually enjoyable. The facility itself is very clean, well-maintained, and in a safe location. Plus, I love that you can drive right up to your unit on the 1st, 2nd, and even 3rd floors I've never seen anything like that before! Huge thank you to Rodrigo and Deserie for making my storage experience the best it could possibly be. Highly recommended! read more

This is a a clean location, lowkey area, very helpful. Got a unit with in minutes. Property manager was very helpful

I have been a customer here from the time it has been opened. I must say your Mr.kaveh, Great employee, very helpful, smart, A problem solver, you need more people like him with initiative and he is quick on his feet. Ask for him when you go in read more

Look for Cleber Santos! Great guy, he was very knowledgable and extremely helpful! Thank you very much

Great customer service! I felt taken care of from start to finish with the office staff.

I started renting my unit in October of 2023. Since it was on autopay I didn't really pay attention to the incremental rent increases. By January of 2025 my rent had almost tripled (!) They explained that it was because it's a month to month lease they can do that so of course I terminated my lease. Too bad because I felt it was a safe and clean facility with great customer service. I also found it interesting that they would send monthly text messages and emails telling me payment was received but rate increases? Those are sent via postcard through the US mail because they are hoping we won't see it. read more

So my rent increased again 15% after another 8 months. I think the most insulting part about this is twofold...the language that "their rates are reviewed and adjusted depending on market conditions" really just means because they're not regulated they can just do it, end of story. Secondly, my unit was broken into along with other units on my row several months ago, and this is how they apologize other than providing me a new lock? I happen to know that a service company who parks their vehicles on the top level had a truck stolen wihin the last 18 months, so how about if Extra Space takes all the increased revenue from rents and provides better security? More cameras, a guard regularly walking the facility, better gate security which limits/prohibits tailgaiting entrances? read more

Great staff! Kevah was very helpful showing me all the options available. Got just what I needed! Thanks!

My box truck was stolen from their 5th floor! Both Maria and Hector told me to calm down and to leave their office because they were uncomfortable with me being angry that my lovliehood (moving truck) was stolen 2 weeks ago, MCDUH they already knew that. At $438.90 a month they know how important going to work is for us clowns. @ 930am when i arrived with a police report from 8am, oh yeah thats when the police report station opens . Found out at 645am when i went to start my box truck and GO TO WORK, surprise not there. It's difficult to express how disappointed I am that I started renting here at 369.99 about 8 months ago and have been raised to 438.90 in the first 90 days due to their commitment to security during these tough times. Yet no actual security as they change over 1000 roll up doors using 3rd party vendors who DONT CARE TO VET THEIR EMPLOYEES. I am looking to start arbitration. Will update daily. 11/01/2022 read more

Space is exactly what we were looking for. Kaveh helped us out and was very friendly & professional. He did a great job at explaining the hours & cost and showed us a few units. We are very pleased with the service. Thank you. read more

The service staff was great, the ability to drive up into the building was handy and the unit was fine BUT they DOUBLED THE RENT after 3 months. I also use a space across town at StorQuest and they only raised my rent 8% after 7 months. read more

Useless. I book a unit online. So far so good, until I arrive on property. I unload everything and the same person helping me check-in and get a cart forgot to mention it's on the 2nd floor. Nevermind the listing said it was first floor convenient access. This is after the employee couldn't figure out how to use a keypad for five minutes. After I waste my time wandering around the storage facility looking for my unit with all my stuff in tow, I come back to the office where only then do they have the courtesy of showing me where the unit is. Only they didn't know where it was, employee had to get his coworker to guide me to the unit. Facility looks good but good luck if anything goes wrong. Staff won't be of any help. The worst part is, now I will miss out on President's Day deals and have to pay full price for a unit because the one I booked that claimed easy access needed a STEP LADDER. read more

Not a very smart, economical or a good decision to rent at this location and unfortunately maybe with this company. There should be rent control placed on storage companies in LA county and their practices with extensive price increases. I have rented at this location a few times and have a longterm history renting with the company. Now recently after having a new storage since nearly the beginning of November "23" my rate is already increasing double the price starting in February "24". I brought it to the attention of the staff in the office and they were rude not offering me any needs of them giving me assistance or attention to the situation what so ever. The staff here used to be more people oriented and friendly. But it still is a practice that they emphasize anyone renting a new storage to give them a good review to over shadow those of us that state the real issues of being a long term storage renter. Once they lure you in with the lower rates watch out because the price increases will hit you like a locomotive. The employees nor the company have no consideration for the financial strain they are putting on the people that look towards them for their rental services. Getting rich off the needs of others that are depending on using their services long term or for a good amount of time. read more

My space was broken into recently and valuable items taken. Not a secure facility. Bad security cameras. Management was of very little help. read more

Great customer service! I have been a patron at this facility for over 3 years for extra storage space and it is always clean, professional service and secure. Multiple entrances/exits and great hours for grabbing your things when needed. Front desk folks are transparent, upfront and always open for questions. Location was perfect for my personal and business use. I am moving or else I would still have my things in the unit! read more

Angel was very help with getting me the perfect size unit. Thank you so much for all your help

I am currently using this storage space and how convenient they make it and they have great customer service I would certainly recommend anyone looking for great online promotions for their first month to try Extra Space out... read more

I needed to get a space quickly. Their customer service did everything over the phone while I was driving--that's how easy and thorough it was. I moved things in the next morning. read more

Do NOT use this facility. My storage unit was robbed TWICE and Extra Space did absolutely nothing. The second time that it was robbed, they didn't even inform me of the break-in. I had so many items stolen that I would not be surprised if my unit was left open for days. This facility is NOT secure, the doors are easily broken into, they have an open back gate. If you are currently storing here, I would move your items as quickly as possible. I wish I could go back in time and choose a different facility. After I discovered the second robbery, I had next day movers move my entire unit to EZ Storage around the corner, GO THERE INSTEAD. read more

Impressive design of us storage space first and second floor you can drive up and I'm moving track they have high ceilings so you can drive right in! Clean, customer service was amazing and great prices. read more

Kaveh Dastranj was a very big help on move in day. The unit looks good. Clean environment. If you come by work with Kaveh

Watch yourself when renting from this company. I figured that it was too good to be true when I found this place being one of the cheaper options in the area. I rented a large storage space and intended to keep it indefinitely. Then after 4 months they increased my rental cost from $275 to $350 which is an $80 increase! Now I am in a bit of a bind because the cost of moving to another storage facility with a different company will still cost me a good amount of money and time.... but you already knew that didn't you Extra Space? read more

Very clean and safe almost hidden in a nice residential community. The staff is friendly and helpful. I highly recommend.

Your rate can change at any time. For any reason. Read your agreement. It's all a scam. I had a "good rate" for 44 days. This place will be shut down soon. read more

My experience has been great. Nice helpful staff. The facility is always clean. Easy in, easy out.

Great price the people there are so full I explained everything it was fast and the area is really safe very impressed.

Great service and help from Andel and Kaveh - the manager & assistant manager. Clean facility. Highly recommend.

Jeff helped me out very quickly and was responsive to all of my questions and needs. Thank you fir all the help.

I had a nice spot right next to the elevator and it was quite large - the fellows behind the desk were always helpful and responsive when I needed to ask questions. It was in a good location and it was clean. I would use it again if I need a space. read more

I have dealt with both Jeff and Eldwin, and they are both shining examples of how employees can make an organization stand out. Courteous and professional in their manner, they each made me feel good about picking their company to store my things. I would not hesitate to recommend this Extra Space Storage location to anyone. read more

Hector was great. I highly recommend this place ! If you're looking for a storage come see him l. Just rented a storage unit that is nice and clean and the office is also nice and clean l. Best overall service in town read more

Beware! Extra Storage bought this location from Sherman Oaks Mini-storage and dramatically raised rates. They are doing this throughout LA and in Phoenix as well. My rent from $151 to $231 in June 2022. They are a large corporation and very unscrupulous. They do not upgrade nor maintain their newly purchased properties as to remotely justify such a increase. Although their property management is friendly, they are more interested in reviews than handling their tenants concerns. Be very careful if thinking about renting from them. read more

Andel is the man. Hooked it up with a good unit in a great spot. Made the process easy breezy.

This is a very clean, convenient and safe storage facility. I love this place!!! Great customer service too.

Excellent facility. Very helpful with their customer service. been here six years. no complaints. would recommend to anybody looking for storage or office space. read more

great facility .. Very secure and staff are awesome