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    Extra Space Storage

    3.8 (11 reviews)
    Closed • 6:00 am - 10:00 pm
    Updated 3 months ago

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    5 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Easy access, nice storage units and very clean. Felt comfortable with my belongings there. Would definitely use again if needed.

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    USPS

    USPS

    (16 reviews)

    On my first visit here I was graced with a handful of supplies - bulk needs to be ordered at…read moreusps.com. When I returned the other employee Angela W. informed me that I was missing information from my box of certified mailing. She kindly asked that I returned by 4:15P to get my mailings processed before the 5:30P pick-up as they close at 5P. I sat in my truck & applied 145 labels to the confirmation receipts that need to be scanned & postmarked. I returned at 4P & Angela & I (via the window guard) organized & processed all 145 letters. By the time we were finished, it was 5:20P & with no help from her colleague who was available intermittently. Which turned out a be positive as the colleague was discourteous with customers...people ask questions for guidance, not to be chastised. Nonetheless, Angela was cool as a cucumber, cordial & helpful during my 1.5-hour visit. Not once did she get ruffled nor try to rush the process, only stated once the doors were locked that we had a certain amount of time to meet the truck. If you have time to wait to be serviced by Angela, it will be worth it.

    Where to begin: -The…read moreself-service kiosk doesn't work half the time I'm there. -Staff at front desk are always rude. For example: I went in on Jan 19th, 2023 to mail something. After grabbing an envelope, I was told by one of the clerks, "Hey! Stand on the other side to write out the address! We don't need you to be blocking other customers," then proceeded to say in a lower voice that I hear, "People just can't understand basic directions!" The irony was that no other customers came through during that time and the other guy filling out a label gave me this look of "WTH is up with him." The other clerk was nice, thankfully. -Might not hurt to invest in a cleaning service of some kind as the overall inside felt and looked unclean. -Definitely need to invest in making sure that trash and other garbage is picked up in the parking lot. It wasn't a great look to see garbage in large puddles of rainwater. At this point, I am just going to spend the few extra dollars and start using UPS and/or FedEx for shipping items and sending urgent documents as long as the recipient accepts those packages. I understand that customers can be mean to workers and at a certain point, workers can develop apathy towards others, especially towards customers. USPS is definitely way underfunded and workers are probably treated poorly. However, the major attitude that I got for just simply filling out a mailing document in the wrong area that'd block the "plethora" of customers (which there were none) without even saying a word was uncalled for and not acceptable. I know nothing will happen with this review; this is just my venting that I'll no longer visit this location anymore and just use other providers.

    FedEx Ship Center

    FedEx Ship Center

    (38 reviews)

    Me: "Hi. I'm here to pick up a package that you're holding for me. Here's the door tag."…read more Hostile Employee: "I'm not seeing this door tag in the system. You gonna need to call the 800 number." Me: "Don't tell me that. This is my second time driving ten miles to pick it up here." HE1: "What's your name?" Me: "Dynomutt. With a Y." HE1: "No. Nothing here. You gonna need to call the 800 number." Me: "Are you sure? Can you look it up by address?" HE1: "What's your address?" Me: "742 Evergreen Terrace, Springfie..." HE1: "Nope. Not here. You gonna need to call the 800 number." Me: "I was here two days ago. The guy told me he put a note on the record to hold it for me here." HE1: "Let me check." (exits room, returns moments later) "It ain't here. Here's the 800 number. You gonna need to call the 800 number." Me: "I know it's a busy time and this isn't your fault, but I need to speak to a manager about this." HE1: "Hold on." (exits room, replaced minutes later by manager) Friendly Manager: "Hello." Me: "Hi. I had a delivery attempted three days ago. I got a door tag stating clearly that it would not be re-delivered and I'd need to retrieve it from here. I drove ten miles to fetch it the next morning and was told it was out for delivery, contrary to the instructions on the tag. I told the guy to hold it here for me and I'd pick it up that night, but it was too late when I was back in the area that night, so now I'm here again to get it. But the other woman couldn't even find it in the system. Then she told me I'd need to call an 800 number to locate the package." FM: "I'm sorry about that. But if we can't find it here then that might be your only choice." Me: "Well, no. FedEx can't find the package, so you're going to call the 800 number for me." FM: "OK. Let me call them." (another employee enters) Helpful Employee: "Let's see if we can find it. What's your name?" Me: "Dynomutt. D-Y-N..." HE2: "Size?" Me: "Size?" HE2: "Do you know how big your package is?" Me: "Um..." HE2: "Is it a parcel? A letter?" Me: "Oh... Of course that's what you meant. It caught me off-guard because this girl I know asked just last night the same ques... never mind. No, I have no idea what the package is. I'm not expecting anything. It's probably a Christmas bomb from the disgruntled owner of a business I reviewed." HE2: "Address?" Me: "742 Everg..." HE2: "Here it is! It's out for delivery. And it even has a note right here for us to hold it." Me: "Is it better that I not ask why the other woman didn't find it?" FM: "Well..." Me: "Or why it wasn't held, as requested?" FM: "Well..." HE2: "Do you not want him to leave it at your door?" Me: "The thing is, my town only appears once every few days. It's a little like Brigadoon, except there's an Applebee's." HE2: "Do you want to pick it up at your local FedEx store?" Me: "That would be great. Wish I'd been told sooner that it was an option." FM: "OK then! I'll just have the driver drop it off at your local store and you can pick it up before 11 tonight. I'll call you when it's ready for pick-up." Me: "Thanks for fixing this. I mean, between the ID check by an angry woman at the front gate, which takes a few minutes as she writes down all my information, and the frustration of failing to deliver, and then losing track of, packages, Brown has never caused me such a hassle, but at least you've solved our little problem. If I still have most of my fingers after opening the bomb, I'll give credit where it's due."

    This FedEx LOST or STOLE my package of OVER $1k. They tried to deliver it, left a door tag and said…read morethey would be back. They NEVER came back. I called and even went IN PERSON and the package was not there and has not been tracked for over a week. Absolute failure and I will be FILING!

    Floors and Chores

    Floors and Chores

    (63 reviews)

    I made a big mistake. I admit that. I used an app for a "moving the couch" sort of job…read more The good news is that the right people exist. There I was with the couch I just bought in my parking lot because the people I hired couldn't complete the job. I went to Yelp and found that I could get multiple quotes at a time for the job. Who would've thought that on a Friday evening anyone would respond. A couple did and one was Floors & Chores. They asked more questions about what I wanted and I explained exactly. I didn't want there to be any surprise for anyone. I could tell Kimble was familiar with the type of couch I had for him to move. I was given a price and a couple of times that he was available. He Showed up, And in :30 minutes or so completed the job. They knew exactly what they were doing, even wrapped up my couch to make sure it wouldn't be scraped up the stairway. Folks, they saved my butt!! I was in a bad jam and found these amazing people. My new movers for life. Thanks so much for a VERY professional job Kimble!

    We had our second and third move with Kimble and Neil over the holiday weekend. Just like last…read moretime, they arrived early and did a thorough job getting my things in and out. We moved to households into one house this time, joining under one household from two different parts of town. Getting setup and confirmed was simple. Kimble provided all the details and asked the right assessing questions prior to our move. Nothing but 5 stars again and I'm thrilled to leave this review. Well done!

    Extra Space Storage - selfstorage - Updated September 2026

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