On my first visit here I was graced with a handful of supplies - bulk needs to be ordered at usps.com. When I returned the other employee Angela W. informed me that I was missing information from my box of certified mailing. She kindly asked that I returned by 4:15P to get my mailings processed before the 5:30P pick-up as they close at 5P. I sat in my truck & applied 145 labels to the confirmation receipts that need to be scanned & postmarked. I returned at 4P & Angela & I (via the window guard) organized & processed all 145 letters. By the time we were finished, it was 5:20P & with no help from her colleague who was available intermittently. Which turned out a be positive as the colleague was discourteous with customers...people ask questions for guidance, not to be chastised. Nonetheless, Angela was cool as a cucumber, cordial & helpful during my 1.5-hour visit. Not once did she get ruffled nor try to rush the process, only stated once the doors were locked that we had a certain amount of time to meet the truck. If you have time to wait to be serviced by Angela, it will be worth it. read more

Where to begin: -The self-service kiosk doesn't work half the time I'm there. -Staff at front desk are always rude. For example: I went in on Jan 19th, 2023 to mail something. After grabbing an envelope, I was told by one of the clerks, "Hey! Stand on the other side to write out the address! We don't need you to be blocking other customers," then proceeded to say in a lower voice that I hear, "People just can't understand basic directions!" The irony was that no other customers came through during that time and the other guy filling out a label gave me this look of "WTH is up with him." The other clerk was nice, thankfully. -Might not hurt to invest in a cleaning service of some kind as the overall inside felt and looked unclean. -Definitely need to invest in making sure that trash and other garbage is picked up in the parking lot. It wasn't a great look to see garbage in large puddles of rainwater. At this point, I am just going to spend the few extra dollars and start using UPS and/or FedEx for shipping items and sending urgent documents as long as the recipient accepts those packages. I understand that customers can be mean to workers and at a certain point, workers can develop apathy towards others, especially towards customers. USPS is definitely way underfunded and workers are probably treated poorly. However, the major attitude that I got for just simply filling out a mailing document in the wrong area that'd block the "plethora" of customers (which there were none) without even saying a word was uncalled for and not acceptable. I know nothing will happen with this review; this is just my venting that I'll no longer visit this location anymore and just use other providers. read more

This post office closes for a whole hour from 12:30 -1:30 ...wish I knew that when I showed up during my small break to send some packages. Waited inside the store and 1:35 rolled around and not one worker wAs to be seen. And I'm talking they FULLY close down everything including those metal covers ..so it would have taken at least another 10 minjtes for someone to open everything back up. This is terrible why not have one wOrker eat lunch and another work then switch off?? I would never do this at MY work! read more

USPS - hours lunch - Shipping Centers Near Me - Atlanta, Georgia

Aw man, this post office is close to my work place, so I really want this to work. I've been here a few times this year, generally before lunch (they close from 12:30pm-1:30pm now, instead of at 11:30am). I usually have a bad experience due to rude customer service. This past week was no different. I stopped by on a Tuesday around 10am. There was one clerk working the counter, but that was no problem. There was only a handful of customers there at the time. I've come across him the last couple times I stopped by, and each time he seemed to be on a mission to be unpleasant. Maybe he was having a bad day, and he was taking it out on the rest of us. Examples include - --Unwillingness to answer questions on insurance coverage options and instead, responds with a condescending non-answer. --The woman that was behind me in line was some feet away, but the clerk accused her of being too close that she was trying to view my credit card info. Sigh. She couldn't have, she was way too far from me. I think he just didn't like that one of her feet was across the white line. -- I came up to the desk with the sealing strip of an envelope still on the envelope. I usually peel the strip off and seal the envelope at the last possible step in case I forgot something! Like maybe I'm using the wrong type of envelope, I don't know. It literally takes half a second to peel the strip and seal the envelope. The clerk was not pleased. He said to please seal the envelope in advance so that I don't waste time at the counter. ¯\_(ツ)_/¯ Some notes.. -- this post office is located at the end of the Kroger plaza towards Johnson road -- plenty of parking -- closed on Saturday/Sundays, and also from 12:30p-1:30p on weekdays read more

USPS - Closed Saturdays, sundays, and weekday lunch hour - Shipping Centers Near Me - Atlanta, Georgia

Please, if you can stay away from this post office, it is worth driving a extra 10 or 15 minutes to go somewhere else. I had to ship to light mechanical parts that was about 2 inches wide and 8 inches long and I did not know what box to use so I grabbed a box went up to the front and it was a gentleman that helped me. Let me be clear he was no help so when I got up there with the box I told him hey I need help putting this box together because I don't know how to put it together. He told me he couldn't help me, and then made me leave the window, even though there was no customers inside of the post office and handed me some tape. The lady that was sitting next to him looked over like I was bothering them by asking for help. Their attitude and their responsiveness was the worst I have ever had. Please stay away from this place, and I hope a manager sees this and find the employees that was so rude to me. I was there, September 8. 12 PM. read more

If you are using Priority mail: shipping labels, tapes are all included in the price with $50 insurance and tracking number. read more

USPS - Shipping Centers Near Me - Atlanta, Georgia

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This post office always stinks. Every time I come in here I have to hold my breath. It's like something died in here. That is all I have to say. read more

Holy hell, the ignorance at this location is astounding. How these people are employed!!! Wtf. My package was fife feet from a postal employee who insisted it wasn't in the store and after being sent to another location and coming back she realizes it's 5 feet from her on a shelf, that another employee claims she told her about because I called before all of it and was told the package was there, so another lady put it aside. How is this level of ignorance possible? read more

Worst customer service (and I never review based on customer service). The guy at the front was so rude to everyone. Literally wouldn't help answer questions just pointed to envelopes, no pens available to send package, only sells stamps in packs of 16? I just needed 4. I left so upset. Won't be coming back. read more

The most miserable employees here - I went to send some packages and she was holding a conversation with another customer as I was trying to ask questions. She almost charged me double to ship than I wanted to pay. Almost started arguing with her. Don't go here if you want to keep you hair because I almost ripped mine out in frustration. read more

USPS - Next to sports authority - Shipping Centers Near Me - Atlanta, Georgia

They lied on the email alert First off, their customer service sucks. Had to wait more than an hour, and even then, I didn't get any service at all. Second, I received an e-mail alert on October 15th stating that my package was delivered to the receptionist. Then I asked my receptionist, he said there was no USPS courier at all that day. I checked on the website, it said that it was undelivered WITHOUT ANY NOTIFICATION TO TELL ME WHERE I SHOULD PICK UP THE PACKAGE nor e-mail alert telling me it was undelivered. So why did it lie to me? In the beginning, they said it was delivered then 5 minutes later it was undelivered because there was an error in the address?? There is NO WAY I put the wrong address, I've been ordering more than 20 stuff this past month and never had any problem EXCEPT when the shipper used USPS. They should either close down this branch or just fire everyone and hire a whole set of employees that actually know what they're doing instead of STEALING our mails. read more

Awful- Dirty filthy every time you go. It's also grossly undersatffed. Needs to be demolished and put in a new ground up new construction-building. Floors are always trash rider - likely hasn't had a mop in years. Service average. read more

USPS - Shipping Centers Near Me - Atlanta, Georgia

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Hot mess. Those are the words I'm left with as I try to locate a package that was supposed to be delivered two days ago. This post office is my home post office, so mail and packages originate here for delivery. A package was supposed to be delivered. A note was left in my mailbox that delivery was interrupted and I would need to pick up my package at the post office. Call the post office before going to pick it up, they can't find it. Imagine that. They told me to call tomorrow, and maybe someone will have found it by then. Hot mess. read more

It's a USPS office the staff is friendly and efficient. The facilities could use a good sweeping but it is the holidays, so traffic is high.

Worst service!!! They are not going to help you! They will charge for everything! My shipping was only 4 dollar and I paid 2 dollar for a package and they didn't have tape, so the guy suggest that I need to pay for tape which was 4 dollars! I am never going back to this place! read more

I will never understand why a business that serves the public and has more than one employee has to close for lunch. Why not take turns like everyone else? If you inadvertently show up between 11:30 and 12:30, go to the branch at N. Highland and Amsterdam. Easy to get to and friendly. read more