promises made. Promises kept. I always get everything taken care of here. Very friendly staff.read more

Adding another review because this place is truly awful. The location is convient for me and that's…read morewhy I came back but I won't be making that mistake again. I came up to the counter earlier this week with a perfectly legit package and a prepaid label through Depop. She made me pay $14 for a new (small, mind you) package and label, and then didn't scan my QR code, after telling me "people who use Depop do this all the time," when I knew they didn't so idk why I listened to her, but now I may not get paid for the item because Depop can't register that it was shipped! If she was so familiar with the process why did she do all that? So frustrating and disappointing that I had to pay to basically give away a pair of flats. Do not, and I mean DO NOT come here.

I paid to have a packaged delivered by 12/8 and It still has not been delivered. I paid extra money…read moreto make my package priority and it is not been given priority.

I rarely would leave a review for a post office but the experience here was very unfortunate…read more The customer service mr.Reese was very rude and dismissive to many people ahead of me. Customers asked simple and direct question and he didn't take the time to explain fully. He unfortunately spoke with a " matter fact" attitude and 0 empathy. No one was rude yet he spoke to everyone as if he didn't have the time to slow down and explain.

If I could give zero stars, I would. I came in at 2:10pm, thinking that they'd have already went to…read morelunch. There was a note on the door saying they'd gone to lunch but there were no times filled in. He came back and wrote the returning time as 3:30pm as I was standing right there. I didn't know that the post office gave 1.5 hour breaks. I think it was deliberate so that he could miss the after lunch rush because there were numerous people who came in surprised to see the note saying they'll return at 3:30pm. He saw me standing there, so I'll wait and see when he actually comes back and how his service is after being so rude already.

They just chose not to show up today at 9am. It's 9:25am and there still isn't anyone here…read more Apparently this specific branch just shows up whenever they want and has no concern for other peoples' time.

Anytime I need to do something with USPS I somehow end up in this area. Though I live on the other…read moreside of town, I love this location. The lobby is always clean and the staff is always friendly. Even when the one is out the door the staff maintains their cool and still provides above standard customer service. The young lady with the dreads is usually who I end up with. At this point she knows my name. LoL! She is always so sweet and keeps a smile on her face. Everyone else I have encountered at this location has been super pleasant and helpful as well. I also love their stationery. The cards they have are nicer than the other postal offices I have been to. They come in when I'm in a clutch and need to mail out a birthday or holiday card and just want to get out of the car once. Lol. If you're in the area and need to grab you some stamps or drop some things off, head on in and experience the staff on Sunset!

As far as post offices go, this is one of the better ones...well, they're all bad so we'll call…read morethis one of the best of the worst. Staff is genuinely helpful and lines are never too long. It is in the hood though, so if that sorta thing bothers you, go elsewhere.

It is frustrating. I recvd a notice to pick up mail at PO. The GPS led us to a fenced in, locked…read moreup place with NO NOTIFICATION AS TO WHERE TO PICK UP MAIL. We went home. I called and had great issues giving or getting information and gave up. Monday we drove where our notice told us to go. Again, fencing, boarded up; NO NOTICES AVAILABLE!! How to improve? You mean, besides abolishing our commercial ad delivery system?? Get rid of DEI and hire people who are client sensitive.

The place was hard to find because the whole building looks deserted and most of the parking lot is…read moregated off. I didn't realize it was pick up only until I got to the door, but went inside anyway and the inside is all boarded up, papers everywhere so I'm not sure this is actually open. I went to another USPS down the street.

Such an asset to the neighborhood! they offer notary, and are so convenient for dropping off Amazon…read morereturns. the store is always well-kept and clean, with friendly folks at the counter. I would love to see them expand their retail offerings with more supplies, but I understand space is limited.

I went to this location to get a mailbox and received excellent service from JJ, the manager. He…read moretook the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months.

This location of the USPS is fairly convenient for a lot of downtown folks, but I would recommend…read morevisiting the location further north on Marietta instead. (I've never seen a line longer than two people there.) And the many times I have visited us downtown location, I have never seen anyone on staff show a sense of urgency no matter how long the lines are. I have seen the lines here get as long as 11 people. There also seems to be common confusion as to where the line starts. I have seen guests try to form a second line along the right side of the island by the waiting line, but the line should start on the left side of the island. Like I said, this location can be really convenient but may not actually save you time if there's any kind of a line. I would not recommend this place for a speedy trip.

We stopped here to mail some letters. Facility is larger than other post offices we have seen…read more Place we clean and employees were helpful. Located on a busy street and was easy to find.

They will get you set up to ship whatever you need safely and securely. They were patient with my…read moremany questions and saved me money for what I was being quoted to pack at the big box chains

Called and spoke to a nice man, asked them if they can email me the application, never got it. I…read morethen emailed them I was looking to get a mailbox and pay for 1 year upfront. Still, no response, if this indication of their business practices, good luck to them, I will look elsewhere.

Great Service: I was in out thanks to the great manager, Xavier. He and his team assisted the…read moresemi-crowded store. I was in and out in less than 10 minutes. I live above the store and appreciate the access and great staff.

I came to this UPS Store on Peachtree St in Midtown because the one I normally go to, on 10th St…read morenear Georgia Tech (Tech Plaza), was closed. This was on a Saturday after 2pm. The Tech Plaza location closes at 2pm on Saturday, but this location stays open until 5:30pm on Saturday. Conversely, this location is closed on Sunday, but the Tech Plaza location is open on Sunday, 9am-2pm. Hours are subject to change. I visited this UPS Store around 3:24pm and it was busy. I saw only two employees assisting customers at the counter. The line was at least six deep ahead of me. There may have been another employee I didn't see. One of the employees noticed the long line. She told all of us that there were self-serve kiosks available for returns/drop-offs. Perfect. I went to one of the kiosks. I believe there were two. I had a package of Nespresso capsules to ship for recycling. The package was sealed with a prepaid UPS shipping label. All I had to do was follow the instructions/prompts on the touchscreen and grab my receipt. It was fast and easy. This UPS Store is located on street level of the Metropolis high-rise condominium building. The store validates parking in the Metropolis garage. I called this store beforehand to confirm the parking situation and the guy who answered was polite and helpful. Enter the garage on the back side of the building via Metropolis Alley. Take your parking ticket with you into the store for validation. Before we left, I stopped by Sweet Hut Bakery & Cafe (three doors down, same building) where my wife was and I got our parking validated there instead.

This is now my favorite post office to visit. In addition to its beautiful exterior, your nieces at…read morethe desk greet you like a small town post office, advising you warmly, and helping you get on your way efficiently. It is a delight to do business here. This location is especially convenient. A quick hop off of Piedmont, Peachtree, 85, Sydney Marcus, and among many retail amenities like Best Buy, Target, Home Depot, Michaels and Marshalls, you can get in and out super easy while quickly marking this (typically) dog of an errand off of your to do list.

I got here at noon on a saturday to see a sign on the door that their lunch hours have been updated…read moreto 1-3pm. That's absurd, but regardless I was there before then so I thought it was fine. I walked inside to see the gate closed at the counter and a long line of people waiting to use the QR kiosk. It wasn't their lunch break yet, so I'm confused why this was happening. A lady was helping a few select customers through the side door by the gate, so I know staff was present. I'm giving two stars because at least there was a kiosk. My suggestion to USPS is to get rid of the crazy long lunch hours. Or have employees stagger their breaks so someone is still available. My second suggestion is to add more kiosks to make the process more efficient. If you refuse to have people working, replace them with kiosks so people can actually mail their items during your promised business hours. EDIT: I took away a star because they never scanned any of the items I dropped off today.