This place is excellent. Mohammed is extremely helpful. I shipped a large painting cross country and everything went seamlessly. I will always come back to this UPS Store. read more

I went to this location to get a mailbox and received excellent service from JJ, the manager. He took the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months. read more

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Such an asset to the neighborhood! they offer notary, and are so convenient for dropping off Amazon returns. the store is always well-kept and clean, with friendly folks at the counter. I would love to see them expand their retail offerings with more supplies, but I understand space is limited. read more

Ayana was the best in helping ship my package to the Bronx, New York, the package arrived on time as promised and not damaged. The whole staff is very professional. I will always go to the UPS stores for my shipping products. Excellent!!!!excellent service in Sandy Springs, GA PS: I posted this two days ago and it disappeared. read more

Set an appointment to have a document notarized. Write in the appointment what the document was. Shower up and told they can't notarize this document. They wasted my time and said they didn't even look at appointments because they are a walk in store. read more

This is UPS Store #2121 and it's located in the Midtown Promenade shopping center next to Mellow Mushroom and Trader Joe's Midtown store, near the south end of Piedmont Park. This location is open 1 hour later on weekdays and 2 hours later on Saturday than the location north of the park (also on Monroe, less than a couple miles/10 minutes away). Parking here is also easier than at the location on Peachtree Street (the one on the ground level of Metropolis, also nearby). Those are a couple advantages this store has over the others in the area. This store and none of the aforementioned are open on Sunday. The closest location open on Sunday is the one at the corner of Piedmont and Sidney Marcus at 2625 Piedmont Rd. At this location, we've been able to drop off packages just after store closing. The staff has been nice enough to still accept them. UPS Stores offer a lot more services than packing and shipping. They're like a home office or small business extension. They're also a good place to get moving supplies like boxes, bubble wrap, and packing tape. They make custom boxes too. I've had them do this for electronics. read more

The UPS Store - Outside. Storefront. Located at Midtown Promenade. - Printing Services Near Me - Atlanta, Georgia

Buyer beware! I have come to this location for over ten years and received excellent care and reasonable fees for services, but the relationship ends today. They have new ownership and new fees! I needed two documents notarized and they charged me the $2 notary fee for both documents, plus a $16 clerical fee. Of just left staples for passport photos which were under $20 with taxes, but this new UPS location is charging over $25 with taxes. Don't be like me, check first. read more

This Midtown Atlanta UPS Store was simple and start forward, all business not a lot of personality. I had to return some cable equipment and it got to the destination. The parking lot at Midtown Promenade is usually quite busy so parking can sometimes be challenging due to the other highly patronized businesses there. The location is convenient. read more

The UPS Store - The UPS Store at Midtown Atlanta Promenade - Printing Services Near Me - Atlanta, Georgia

The UPS store at 931 Monroe Drive, Atlanta, GA 30308 has an exemplary staff, and great customer service. As a UPS box holder for years, this past week I received a beyond the call of duty service from a new employee, Jorge. He is a keeper. The whole staff is great. Jorge restored and reminded me of why I have kept my UPS mail box and other services at this location. Kudos to all the staff. Juan Clavell #318. read more

Came in for 15 non-color copies and was charged six dollars. Just the copies were three dollars. But for them to touch the computer to print for you is $2.50 extra. I asked about it because I've never had this happen before I normally just get charged for what I print, especially since I didn't get on a computer. The manager was very nice and just told me that they're all individually franchised.. Anyways $6 for 15 b/w copies is absurd! Won't be back here again. read more

Very inconsistent pricing and horrible customer service. This is the 2nd time I've went to this location and they switched the price of my items. They tried to tack on extra services I didn't receive to make my bill higher and when I pointed it out they changed it with an attitude. WORST UPS i've ever been to. I will NOT be returning. read more

Pick another store. I'll never return! I gave them 5 boxes I was returning to Amazon. They sold me a $6 box, then forgot to charge me for it. 10 days later I find a letter in my mail box (I don't often check it) saying they're HOLDING MY BOXES (hostage) until I come back and give them their $6 for the box that THEY forgot to charge me. So they kept MY packages-- until I had to notify UPS Corporate and AMAZON. The packages were sent out that day. I wouldn't believe it either... so here is the letter they sent me. Obviously their box was more important than sending out the packages I gave them to ship. Talk about 'putting the customer first'... these people should be ashamed of themselves. read more

The UPS Store - Letter from UPS store - Printing Services Near Me - Atlanta, Georgia

The workers here are always friendly! i use them every-time i need to ship something. UPS it self as a company isn't the most reliable but nothing to do with this particular location. Will continue to come back for the friendly customer service :) read more

I am not sure if this location is locally owned. But the staff sure makes you feel that way. Which is nice. Tucked off the main walk way of a super busy place is one more way to multitask your list of todo's. Also keep in mind that they have everything you need to get so much done. They also have unlimited packing materials to help you ship your packages. Dinner and a movie and mail me nieces birthday gift all in the same plaza? Yes, please. Fast, friendly, top notch customer service. read more

Went in for a quick Notary (or 8). Quick and efficient. Decently priced -- I think I paid $4/form if I remember correctly.

I went here to get something notarized. It was a slow rainy Saturday. One guy was really nice. The notary was alright, but quick on his talking to customer skills. In other words, I felt like I initiated the "How may I help you?" Because he never said it but I'm sure the other guy did. There was a slight pause when I said I wanted something notarized and then he said " What do you want notarized?" ...nothing about fees or anything was mentioned so I asked & he said it was $2. The notary was efficient. I would recommend the place for notarized documents but not necessarily for full happy good feeling customer service. It's definitely get in & get out. read more

The worst shipping experience ever. They never sent my documents. They refuse the existence of my tracking number. They refuse to response to the UPS stores compliance department . It is February now and I sent my documents on December. read more

The UPS Store - Printing Services Near Me - Atlanta, Georgia

This is an owner-operated store. Very professional and friendly. This place has many repeat customers and I feel a strong sense of community when I go there. The notary is only $2 per seal. read more

Called about a label for a return and Asked if I needed to print it. The person said no they can scan it or look it up. I get to the store and they charge me $2.50 to print a piece Of paper. 100% pure profit. Go to FEDEX when you have a choice. read more

Renae was very helpful straightening out a UPS delivery issue. She was very patient and made an extra effort to help me. She provided the type of Customer service people expect but rarely receive. Thank you Renae! read more

I usually wouldn't take the time to write about a UPS store, but this location has outstanding customer service and the folks there need some love. Things to know about this location: +It resides next to both the Starbucks and Kiri. +Plenty of parking exists, but I would avoid going on weekends. +They play pretty awesome rock or hip-hop music. +They have toys, for children to play with. (Seriously, what UPS store does that?) +The staff there are really nice. +They clearly explain prices, when it comes to shipping packages. +It's a super easy process to return packages from Amazon. +They have packaging tape, sharpies, and other supplies that you can use. With all that being said, definitely consider checking out this UPS location for your shipping needs. read more

Great service - go early as the parking lot gets packed and there is only 1 dedicated spot for the store. You can send regular mail here too as the post office in our area doesn't have service during the weekend read more

After going here for about the 8th time...I felt that i needed to give them a glowing review. Not only is their location super convenient...they have a ton of parking and next to a Starbucks. That's a bonus for me. :) Their service is fantastic. I've been there to get things notarized and shipped...and every time it's been quick, the employee has been beyond helpful and friendly and the prices are very affordable compared to their competitors. What else can you ask for? Overall...I highly suggest this UPS store for your shipping needs. read more

Forgot to print shipping label at home so the clerk offered to send to store email address and they could print there. After printing the UPS label he proceeds to inform me that I owe $1.10 ... $1 for the computer time and 10 cents for the printing and paper. Come on, really? If you want to nickel and dime customers that's one thing but this should have stated this up front. read more

Super efficient for regular stuff like Amazon returns. What separates them from the rest is the not so regular stuff.

I have figured my new metric for figuring where to do my printing and ship my UPS packages: ask for a "copy box." These guys say "I have boxes for sale, my used paper boxes to the recycle. I have boxes for sale." Plus they had to be rude about it, as if you were asking for something that costs them money. Plenty of places to buy boxes without rude service (headed to Lowe's after this anyway). Easy to find another of the dozen printing and shipping locations near my home office. read more

I get anxiety anytime I have to ship something. It makes me think of long lines and overpriced shipping (for people who don't ship daily like businesses). So, I was extremely pleased to walk right in this store and there was no line to wait in. My trip here was fast, friendly and Chris was very helpful and provided extra customer service! He even packaged my bag up for me, to ensure I could get the lowest rate available. read more

This place is great. The people who work here are so helpful and friendly. I had to ship out 10 packages and they were awesome and efficient! Thank you guys so much! read more

Love this place - fast, friendly, and truly helpful. I ship my packages to this store because of the theft risk in my neighborhood, and they are always kind and courteous, no many how many packages they have to hold for me! read more

They do ship and do have supplies - but frequently close early and can be somewhat unfriendly at times Although frequently the beat option I. The neighborhood - I do not recommend. read more

I love this store! Every time I go in, the staff is pleasant and competent. They also offer extra assistance I didn't even know to ask for. I tried a few other UPS stores before and this one is by far the best! read more

Not much to say here. It's our typical UPS store. I brought in a large box with a prepaid shipping label that was still unattached. The guy I talked to was very helpful, he taped the label to the box and then taped it shut for me. read more

As someone who works from home, I ship frequently from my neighborhood UPS - and other shipping places throughout the region. This one is the best customer experiences you can have. James, the store manager, and his team are committed to excellent customer service and you are always served here with a smile. Relationships are everything, and I enjoy working with this UPS store... I wouldn't go anywhere else! read more

This is a great combination of modern technology and neighborhood hospitality. James and his team are gracious, knowledgable and very friendly. read more