I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

I have a few items going into a private home 30 miles away. All My Sons Movers want to charge me…read more$2,500! The other company I am looking at said at most the move would be $700. All My Sons movers should be ashamed.

I didn't end up using this moving company, but my experience just trying to book them was enough to…read moresteer me away. From the beginning, communication was frustrating. It took multiple attempts to get a response, and when I finally did, the information was inconsistent and unclear. The quote I received felt vague, with very little detail about what was actually included, and when I asked follow-up questions, I didn't get straight answers. Scheduling was also a hassle. Dates seemed to change depending on who I spoke to, which didn't give me much confidence in their reliability. On top of that, the overall tone from customer service felt rushed and uninterested, like they didn't really care about earning my business. In the end, I decided to go with another company that was more transparent and professional. Based on this experience alone, I wouldn't feel comfortable trusting them with an actual move.

Ara, Elmer and Nathan are very professional decent people. They handled my move efficiently and…read morewith care. I will use them again unquestionably.

Wonderful business. Very helpful and courteous. Great staff. Only place I ship from. Highly…read morerecommend.

The service I experienced was excellent!! gifts for my niece were wrapped and packed with great…read morequality! Forget going to the post office go to Mail and More!!

The team worked fast and took care to make sure everything was exactly the way I wanted it. Great…read moreexperience!

I'd give zero stars if I could - absolutely horrible service. Expensive, took four times as long as…read morelast move (with less items and two hours less commute), broke multiple items and stacked to hide the broken things until they left. My walls had actual chunks taken out. Absolute nightmare.

I had Potomac pack and move me and they were phenomenal. I've never had a moving company pack and…read moremove me with such care. Fernando was my crew chief on both days and you should definitely request him because he was so thorough and thoughtful. He even made sure my furniture was placed in the exact spot I wanted it. The entire crew on both days was great. I highly recommend!

I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

Best moving company that i've worked with ever. I have been using this company for the last 7 years…read moreand i've moved three times within that timeframe. They are super professional, arrive early and very knowledgeable. The price is unbeatable and is worth every penny! They move you fast with no damage to your belongings. I will continue to use Ky and her employees, time after time again. if you're looking for someone who will treat your belongings as their own, then you've found the right place! 10 out of 10

I have used Certified Packers numerous times in the last 3 years. They are very professional and…read morefast working. 10/10 I highly recommend!

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

I stopped by the store today -- they weren't open just yet, but the team was very friendly and…read moreinformative. I will definitely be stopping back in when they officially open next week!

From the owner: “Fast. Friendly. Reliable.Your One-Stop Shop for Printing, Packing & Shipping! At Rapid Printing,…read morePacking & Shipping Plus, we make it easy! From printing to packaging and shipping, we get it done fast—with quality service and a smile. We handle all your personal and business printing needs — big or small! More Than Just Shipping! We’re your neighborhood business center. All your printing, packing and shipping needs in one location. We have both domestic and international shipping options. Need a banner, business displays, business cards, passport pictures, notary, fingerprinting, we do it all. Just come on in and let us assist you for your next project, shipping, packing and more.

We used Hilldrup to move us out of our former home, store our belongings for 30 days and then…read moredeliver to our new home. Our Move Counselor Maria was a delight to work with as she was responsive to all of inquiries and kept us well informed during the entire process. She was great! Equally superb were the teams that moved us out and in. As we had eight folks for the move out, it was quick and painless. Unfortunately, I do not have all the names but they were all great. Josh was our team manager and he also led the crew that moved us both out and in. Jason and Dee were part of the team that packed us out and then moved us back in but I don't recall the other folks....they were all great. Five hours to get a 4 bedroom house loaded and again, 5 hours to move us in. No damage to furniture or marks on walls! Hilldrup did a fantastic job from start to finish.

I had the misfortune of crossing paths with some Hilldrup movers today while walking my dog on a…read morebusy stretch of Adams Mill Road, DC. They had completely blocked the path with a ramp that was about 3 feet off the ground - too high to step over and too low to go under. When I asked them to it, they initially ignored me then told me to walk in the street. With the size of the truck and the way they were parked that would have meant my dog and I had to literally walk in the middle of the street. A lawsuit just waiting for Hilldrup. It would have taken 2 of them 2 minutes to move the ramp. They were horribly rude and unprofessional. Truck number is in the photos below.