Kayla is very knowledgeable , personable and professional in providing information regarding…read morestorage units. It was a pleasure working with her in making our decisions regarding the sizes of the units. I highly recommend working with her if you are looking for a storage unit!

I moved in about 4 months ago and received a notice this past month they gave me one months notice…read morethey were almost doubling my monthly charge. I can see maybe a $10 or $15 increase but not almost double! This is the second different storage unit that has done this after you move everything in your unit. So be aware that after a few months the price of your unit will increase significantly. I've chosen to get rid of everything rather than pay over $100 a month.

We were provided with a most excellent rental truck that was in brand new condition, for Our move…read moreto Florida from Virginia. It proved to be a great truck, with plenty of room and maneuvered well across all the miles We traveled. It was easy enough to operate, load and unload. The Folks on both ends of Our Rental processing were very friendly and helpful! Highly recommend that anyone needing a rental truck, check with Penske, as they offer a fine truck at a nice price!!

I have recently both rented a U Haul from Simply Storage on Plank Road (Route 3) of Fredericksburg,…read moreVirginia, and rented storage space, a 7.5 x 10 space. Please consider this a rave review. The service was warm, welcoming, kind, loving and generous, no matter who was helping me. They made it practically effortless to rent the U Haul truck (which I used in town) and the special fee for the storage unit was a very good deal. I kept primarily light-weight furniture in my unit (climate controlled) until I could pick up the furniture and transfer it to my new home a few hours away. Wonderful experience all around. Regarding the storage unit, for the unit I rented, the main door that goes to the outside (not the storage unit door) had to be opened manually (doorstop was available) and there was a stationary metal box on the ground to maneuver around while wheeling in the items for storage. That wasn't as comfortable as other storage units I have rented from, but, for me, the integrity and consistency and fairness of the staff more than made up for extra maneuvering. If you have wide or heavy items/furniture, I would suggest taking a look at the path to your unit and making sure it's adequate for your needs before deciding on a unit. Again, I can't say enough good about this company and desk staff, as well as the gentleman who takes care of the facilities. Thank you, Simply Storage. You really lightened my load through a process that needed ample TLC (tender loving care).

I have been storing with Rt 3 Simply Storage for years. "Probably long enough to have purchased the…read moreunit". It's a great storage facility, location and staff. May be moving out of state in the next few months and I have no worries about my stored stuff. Would recommend them to everyone.

I rented a space here for 1 year. During that time, many of the access doors were inoperable almost…read moreevery time I was there. I'm 71, and these broken doors caused me to load and unload from over 100 yards from my locker on many occasions. Once or twice I could understand, but this was so often it's clear they just don't care enough to fix it. Staff was nice enough but ultimately unable to do anything. Also, they did not always open on time, and were not always on premises during business hours, leaving a sign on the door. Myself and others have left, and I strongly suggest staying away until they get their act together.

Great service, easy to get set up, excellent ingress and egress, great prices, plenty of moving…read morecarts, and very clean. Just what we needed. Trust me.

i thought this location was great except tics have taken over and it's ruined my experience. I…read morefrequently use my storage unit here and it's a pull up unit. the past two times I've been here this week the yellow pole next to the gate code has been covered with tics. today again so I took a picture so i could let management know. I get to my unit and it's totally covered with tics. all of the other units too. it's insane. I'm guessing they are in my unit too since it has a small hole to the front where they are crawling all around and not airtight. was supposed to be leaving for a work trip and stop by for 5 minutes to grab /drop off work stuff but I have nothing in my car to spray the tics away and even stepping out of my car I feel like they're all over me. just a heads up for anyone looking to rent anytime soon it's completely covered with them

My unit is super spacious and clean & I love it!!!! The price is great too. I recommend this place…read moreto anyone.

The manager of Public Storage on Business Drive in Fredericksburg, Virginia, broke my lock after I…read morewas late on a payment that is due on the first, even though I paid a few weeks later. As a result, I lost access to my unit, while she had full access because she broke my lock. When I regained access the following month, around 20 boxes were stolen. Most of my boxes had been opened, and many of my breakable items were thrown all over the floor. I reported this, but she kept quiet and did nothing. Another time, I had to call 911 and reported her to the BBB because she refused to allow me to pay by credit card and was making sure I could not pay so she could take over my unit. I had to call the police to stop her. It felt like highway robbery. I reported her, but she is still there, and the higher office did not take any action. She breaks locks so customers lose access while she gains full access to their belongings. She lives in the facility and is there 24 hours a day, 7 days a week.

Doesn't return phone calls. Called numerous times after renting online and tried to cancel…read moreimmediately but they never called back and the 900 number said it had to be done by local property manager

No hassle. The place is clean, accessible, and the staff is polite. My issue is that after 4 months…read moremy rent went up 85% with no warning that I can find. The explanation was that the rent is subject to increase because of the rising cost of overhead. Ok, I get that but it almost doubled. This is unreasonable. I wish I would have known this before I rented it.

This facility is only a few months old and is staffed with wonderful management. They're cheerful,…read moreinformative, and appear to truly care about their tenants. I've never rented a unit before but I'm very impressed with this facility and would absolutely use them again and recommend them to others. Great job!