I walked into Box City planning to buy about 10 boxes so I could ship some products out of state. I…read moreasked one of the staff members where I could find a specific box size, and he immediately asked if I needed help with packing. I had no idea they even offered packing services. I told him I had a bunch of items already boxed up in my car that needed to be repacked properly for shipping. Without hesitation, he offered to help bring everything inside and asked if it would be okay for them to repack everything to make sure it was secure and shipping-ready. Since it would have been a lot of work for me to do myself, I gladly accepted. I asked the front desk for his name -- Suhan. Soon after, another team member came out, helped bring all my boxes in, consolidated some of them into larger boxes, packed everything professionally, and got them ready to ship. Since I had arrived close to the end-of-day shipping cutoff, Suhan even told me he could personally drive my packages to the UPS center to make sure they went out that same day. That level of service is rare. As a business owner myself, I pay close attention to customer service, and the service I received here was truly exceptional. These guys are professionals and clearly care about their customers. From now on, anytime I need to ship something, Box City will be my go-to place. I highly recommend them to anyone looking for reliable and outstanding service.

I've been coming here for over a decade and these guys are consistently friendly and always have…read morewhat I need. There's also easy parking in the back. Love supporting a small business.

Walked in unsure of what size boxes or how many to purchase but the owner of this place was an…read moreangel and so helpful!! Really appreciated all the advice as this is our first big move and have no idea what we're doing

I needed a box and a roll of tape so i decided to try Save On Boxes. I so happy I did. Jacob was so…read morefriendly and helpful. He didn't have the size I wanted in stock, so he cut down a box for me. That's great service! The prices are great too. I highly recommend them for any of your shipping or packing needs.

Total Box Supply…read more Great prices, solid quality, and super helpful staff. Fast, easy, and always has what I need. Definitely my go-to spot for packaging supplies.They even sell Pokemon card and exotic snacks and drinks..

Do not use UHUAL TRUCKS HERE ! I added gas in the truck before I give back and they charged me…read moreagain! Do not rent truck over here ! They scammed me !

A friend recommended I come here as I had to purchase a large size box for a return. They had all…read morethe possible sizes of boxes one could ever need. I was a bit lost in the store when I first entered, but a lady came up to me right away and helped me find the size I need and even had me test it out to make sure my item fit. 10/10 for above and beyond customer service and the store was clean and very well organized. Parking can be a little tough off the Main Street but they weren't super busy and I just pulled around to the back entrance.

We discovered Box City when we needed to help our son move to NYC. We had a pile of…read moremiscellaneous and oddly shaped things (golf clubs, skis, etc.) totaling over 300 lbs. One of the employees (young guy - think his name was Tyler) patiently helped us box everything up and quote a freight price significantly less than any other regular commercial shipping option. I highly recommend.

I just want to rave about Regina! What a beautiful and vibrant soul. She operates that facility…read morewith such pride and professionalism. She's very positive, friendly, helpful and knowledgeable. Made our experience a great one. Will definitely recommend/refer this particular location because of Regina! Also, very clean and organized facility. Plenty of parking. Many restaurants and entertainment all around!!

Of all the companies I've used for Storage through the years, public storage takes the cake for…read morebeing the most unethical. I've complained to the Better Business Bureau and fortunately got three credits from my credit card after sending in a video of the front desk unable to tell me what the charges were. Look elsewhere for storage unless you want to be ripped off

Came full circle -- and pleasantly surprised!…read more The only reason this isn't a five-star review is because of my first visit about a year and a half ago. The person who helped me back then was rude and unhelpful, and I left thinking I'd never return. Fast-forward to now: I was in the middle of a move and needed boxes urgently, so I decided to give The Box Depot another try. I'm so glad I did! I was helped by Moises, who completely changed my impression of the store. He was friendly, funny, patient, and went above and beyond -- answering all my questions, helping me find exactly what I needed, and even offering to carry everything to the car. If it weren't for Moises, I never would've gone back -- but because of him, I absolutely will. He's a gem, and I hope he's there every time I visit. If I could give him five stars on his own, I absolutely would!

Great quality of all packing and mailing materials. Better…read morethan just reasonably priced so friendly and trust me, I was a bit of a nudge but they hung in there and helped me purchase all I needed to make my move easy as a move can be. they also have great packing envelopes etc for the many returns I've had to make after purchasing things online AAA+++

Walter RULES I moved…read moreand have to give this place all the love. Walter (I think that's his name) is hilarious and helpful. Love the policy here where you can return moving boxes you buy and don't use My moving truck was ready on time and ran well for my in town move. Hope it's a long time before I have to come back here but if it isn't I shall 100% return to this location for my moving needs.

In the past this place was fine. But this weekend they way overcharged me - plus the jr staff…read moreserved major attitude - & if I hadn't gotten a notice from my bank I wouldn't have known! Plus, when I did get them to straighten out the miles, they didn't cancel the 1st erroneous charge (checked my bank statement & customer svc). So I was out $508, more than triple my $145 bill. Fixing that took another phone call. Total time to fix since rental: 4 days. Here's what happened: I rented online at the advertised $19.99 for a small van, & bought the $30 insurance. Then at the 9:15 am (Sat.) pickup time we checked the van & photographed the gas gauge . Then we drove 104 miles R/T (SM to Foothill Ranch & back) to pick up an antique bed frame. We returned the van w/in 6 hrs, which included driving, loading, & a stop at home (about 10 blocks from Uhaul) to unload/eat lunch, & then gas up (next door to Uhaul). I really hustled too, since I overheard the (nice) manager say that they were over-booked, & needed vehicles returned ASAP. I wanted to help him out. Here's the math: Their $19.99 base for the van + $92.56 for 104 miles (at .89/mile, online) + my $30 insurance = $142.55 + tax. So maybe w/ tax it would be $150 at most. (At their later, revised invoiced rate, they dialed it down to .49/ mile.) ** Update - just to be clear, the senior manager there is great, he's on the ball & chill, & 100% there to help. In the end, they said I drove 130 miles and not 104, but I was just too tired by then to argue over $12. Continuing: So initially, they charged my card about $362, because: 1) The (nice) mgr charged me $89 as base (instead of $19.99), which included 100 free miles, to save me a few $'s. Mileage over that would be .49/mi. Great! But I had no notice about that/ surprised. 2) Then the jr staff added 425 miles to my bill, & charged me for driving 529+ total miles in 6 hrs. Wait, what? Unless I rented a rocket, that's not physically possible. We actually returned to SM by 12:30pm, before unloading, gassing up & returning the van. I had two witnesses who saw me drive just to Foothill Ranch (near Anaheim) & back, & had relevant texts & photos made en route. (Not good enough proof). So when I called their rental office, their jr lady staffer told me it was $1 a mile. Even tho their own website says it's .89/mile. SMH. That same jr lady staffer also tone-policed me & blamed me for not photographing the odometer - which is literally their job. So, customers are the employees now. Anyway, after I gave her my info, she still had no idea what my odometer said, even tho that's how they calculated my mileage. She also didn't know what the van's odometer said when they rented to the next person. Obviously, my ending odometer should match the new client's starting odometer -- as long as the check-in staffer didn't mix up vehicles. All of which they should have on their computer, since all the contracts are digital. She repeatedly asked me how far I drove, which I told her, over & over, 104 miles R/T. It was still on my cellphone map app. I finally said - please just read the contracts - mine, & the person after me. Plus the person before me, if they need to. Nope - she refused to do anything about it, saying they needed to inspect the van when it returned. Why? Well, when I called their national customer service, this type of vehicle-odometer dramedy-of-errors was not news to them. Uhaul explained that it's common that *the return staff make careless errors, & fill-in vehicle A's odometer on vehicle B's paperwork.* Wow. I never had that problem at Enterprise, where I rent a ton. Plus the staff there are professional & welcoming to both employees & clients of all kinds. They don't slouch around in chairs, complaining about needing time off & serving attitude. Maybe those staffers should intern down the street at Enterprise? Because wow, they act like they just don't want to be there, & that the clients are a huge imposition. And that was before there was even a problem. If you need explain a problem & maybe fix it, they'll interrupt & talk down at you, trying to dodge responsibility & blame you. So just be aware, if you use this Uhaul office. You need to be the unpaid employee-of-the-month. Otherwise, you may end up paying for someone else's mileage on top of yours. And it won't settle for days. So: 1) take photos of your odometer *before & after*, 2) keep ALL gas & other receipts to prove your case in U-Haul court, & 3) check your receipt! If there's a problem, & their jr staff messed up, Uhaul advises it can take awhile to get it sorted out. How long? Well I rented Sat., & the staff told me vaguely to "check back on Thursday." So if they overcharge you, you could be out the wrong amount on top of the new, corrected charges for an unknown amount of time. That's how they did me. Good luck!

Generally a good spot to drop off your packages especially if you're on the run and have a QR code,…read moreservice is pretty fast. I know they also do other things like accept phone returns from cell companies and they package them up for you so that's helpful. The only thing that's hard is parking. I do believe there is a lot that is available with validation for a short period of time but it's almost one block away. Also, sometimes will charge to tape up or not, depends on who's working.

I had an international shipment to send and Nour was fantastic from start to finish. Thanks to her…read moreguidance, everything went smoothly with no issues at all. This is now definitely my go-to UPS Store. I highly recommend this location and specifically ask for Nour if you go in

I'm a frequent customer and I'm consistently pleased with each visit. The service is quick and the…read moreassociates are friendly and knowledgeable. The newest team member - Gregory is a gem. He has a pleasant demeanor and goes above and beyond to help. I will continue to support this business as it is a major step up from the post office.

The service hear is impeccable! Thank you! They are very successful and give you all the niceness…read moreyou would not find at the actual USPS

One stop shop! Was walking around the neighborhood and stumbled across this lil gem. I was actually…read morein need of a shipping box to send something to my bestie in TX, so it was perfect. Noel, (like Christmas) helped me out greatly! (: I was unsure of sizing and he went out of his way to pick it out and quote me. Super friendly!

Just went to go buy boxes, the person behind counter was very rude. literally tried to change the…read moreprice of my purchase multiple times and literally laughed while doing so. I was going to buy more boxes, but decided to go somewhere else.