Great place to store a closet full of stuff. I would recommend this place as they always have…read moresomeone sitting on the premises while open.

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! $200 a month for a 10x10!? It makes more sense to move into a bigger apartment for $200 more. What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses).

Amazing experience with JB. The building is very clean and was able to see unit before booking!read more

JB offered me excellent customer service and an excellent rate. The units itself are clean and the…read morewarehouse is well looked after. I highly recommend this place for anyone looking for storage

I just want to rave about Regina! What a beautiful and vibrant soul. She operates that facility…read morewith such pride and professionalism. She's very positive, friendly, helpful and knowledgeable. Made our experience a great one. Will definitely recommend/refer this particular location because of Regina! Also, very clean and organized facility. Plenty of parking. Many restaurants and entertainment all around!!

Of all the companies I've used for Storage through the years, public storage takes the cake for…read morebeing the most unethical. I've complained to the Better Business Bureau and fortunately got three credits from my credit card after sending in a video of the front desk unable to tell me what the charges were. Look elsewhere for storage unless you want to be ripped off

This has been the worst experience I've ever had with a storage company. Our unit has flooded…read moremultiple times, and while we were offered a different unit, it was only at our own expense. It is moist and mildewed in my unit and smells when you get off the elevator. Then in February, we were robbed, and we just found out TODAY 7/19/ 2025--months later--when we discovered a brand-new Public Storage lock on our unit. We reported that our key no longer worked, only to be told our UNIT had been broken into. Shockingly, they had video footage of the robbery. Even worse--they never contacted us and failed to file a police report, despite knowing that several units, including ours, were hit. We were told someone allegedly rented a unit just to get the gate code and access other units. The contract they make you sign conveniently removes all liability on their end, while prices keep increasing--I'm now paying nearly $500 a month. Their only solution? "Call the insurance company." Absolutely unacceptable. At this point, I'm questioning whether this is an inside job. Beware of this company.

I have been on the hunt all week for a very specific storage unit size with no luck--until…read moreyesterday morning when one finally became available. I didn't waste a minute and headed straight over to check it out. That's when I met John, and let me just say: he's the reason this review is getting five stars. From the moment I walked in, John was welcoming, patient, and incredibly helpful. He took the time to answer all my (many) questions, showed me the space, and even offered smart, practical advice on how to move in efficiently. His level of customer service honestly blew me away. To be completely honest, I've never had high expectations when it came to Public Storage--past experiences at other locations were less than stellar. But John completely flipped the script for me. I actually had two other reservations at competing storage companies that I fully planned to visit, but after meeting John and seeing the Cotner location, I canceled them on the spot. That's how good the experience was. If it were my business, I'd consider John a top asset. Someone give this man a raise--he's setting the gold standard for customer service.

Absolute best experience ever! I was surprised at how easy the process was to rent a unit here…read more Very professional, responsible, responsive, CLEAN, and kind. Terry helped me out in deciding which unit was best fit for our needs. She not only made the process easy, but you can see how much care she puts into running the facility. The place is spotlessly clean and tidy, she's friendly and kind to everyone, and we feel very secure with the setup. Once you sign up, they give you a personal code to access the gate entry to parking/loading. You'll be required to enter the code again to enter the building. It's very secure. Thanks Terry!!

I don't think there are any storage places that aren't at least 20% Scam. This place is only about…read morea 19% scam, but my stuff was secure and it was helpful to have it there because they run a tight ship, and don't let the local riffraff in. Even though I had a lock from another extra space they made me buy a new lock. So whatever the price they quote you - you have to add on a bunch of other things so unlike the airlines and hotels they don't have any rules in this industry of Self Storage. The price you start with will not be the price you finish with and it was quite an extreme jump and I think they get you because that first month everyone thinks you're getting their stuff out and no one does. So to pay 300 bucks for a small closet was ridiculous because I am prettier I could have gotten an entire bedroom in LA for $600 complete with kitchen and bathroom privileges.

What is going on with prices!? This is a freaking JOKE. Self-storage has LITTLE overhead costs, and…read moreyou are bleeding paying for a box of space! OVER $200 a month for a 10x10!?!? It makes more sense to pay that towards rent to move into a bigger apartment! What happened to reasonable prices? A 10x10 should cost around $60 a month. I cannot believe people are actually paying these prices.... use that money to move into a bigger home or buy a shed at Home Depot (for those who own houses). This is a bloody joke. If these places are really getting away with these insane prices, it is because people are willing to pay for it... guys, use the money towards renting a bigger place with storage.

They have the best storage units with tremendous protection measures. No one can open your locker…read moreother than you. You belongings are in the safe hands when you hand over them to Price Self Storage.

So I'm officially a Westside girl. I love this area so much and now that I've moved, I accumulated…read moreso many things and need storage Jocylynn hope I spelled it right... she's a shining star! I came across Extra Space who had a phenomenal promotion going so I couldn't pass it up! Jocylynn was very professional and pleasant to work with. She explained everything thoroughly and went over the lease with me as well. The facility is very clean and in a safe area. I would highly recommend this place if you need a safe clean place to keep your items. Just heads up if you go here make sure you use the Santa Monica address if not you'll end up in Koreatown

I had a frustrating experience at this location today…read more According to the hours listed on the app, the gate, and the office door, the facility closes at 7:00 PM on weekdays. I arrived today (Wednesday) at around 6:47 PM, thinking I was still within the posted hours. I only needed to quickly purchase a box and access my storage for a few small items I even mentioned I would be in and out. However, the employee on duty a white male, late 40s, who rides a motorcycle and was handling closing told me they were already closed and that access ends at 6:45 PM. He refused to allow me access to my storage unit. The only thing he did allow was for me to purchase a box, and even then, I was told I could only pay with a debit card because the registers were already closed. If access actually ends at 6:45 PM, then the hours should reflect that everywhere (app, gate, and office door). It's frustrating and misleading for customers to show up within posted hours and be denied access. I understand people want to wrap up their workday, but consistency matters. I'm hoping this gets addressed so other customers don't run into the same issue.

I moved into a house with no storage at all and dreaded the prospect of using remote storage…read morelocations. When I found Clutter.com online, it sounded like the perfect solution, but I was skeptical. Nonetheless, I hired them to store my summer furniture and equipment for the winter. Now that I have had personal experience with their product, system, and prices, I am here to tell you they have been spectacular from start to finish. Easy to work with, professional people, reasonable prices, no surprises, tremendous care and handling of my belongings. I do not have a single negative comment to add. I'm just so happy to have found them.

The 2 movers Alfred & Marcus were amazing. Wrapped everything and packed them very carefully. Very…read morefriendly and communicative and made us feel we selected the right storage company!

Absolutely horrible experience for just the 3 months I was here. Very unprofessional. Several times…read morethe elevators were not working and only one worked. The first one if you had parked at the back near the third building you didn't know the elevators were out of order until you walked up to one. Super annoying. They adjusted my bill for two of the months but to have the elevators not working on different days. Random days that I would show up constantly. Just unacceptable buyer beware!!

I have a mixed review... on one end the facility itself seems very secure and clean. You have 2…read moregates to go through and then also have a code to the elevator, which feels safe. However, taking a star away based on an experience and would like to give warning to others. I came about 20 minutes before closing to grab 1 item. I spoke to the person working and they failed to mention that if my car wasn't outside of the facility by 6:00 and 1 second, my car would be stuck in! I was at the last gate to the street exiting and the gate starts lowering and I honk at the guy in the office and he doesn't acknowledge me. Finally, he comes out with his backpack on ready to go, and says I can't open the gate it's automatic, and I am just so confused?? I told him that given that was going to happen the polite thing to have done is give me a heads up that the gate closes and doesn't open at all promptly at 6. I asked him what am I supposed to do, and he said you can call the number on the door and left (with me and my car still in the building). The customer service line doesn't actually connect to anybody and since It is private property the police can't assist. I ended up leaving my car and coming back in the morning, but want to give a heads up and suggest the employees give anyone that is there near closing a heads up the gate closes and CAN NOT REOPEN at 6:00 on the dot. Yes, I know that It is partially my fault coming near the end of the day but this place closed early and working makes that hard, if I was given a heads up I would have came back another day.

Nathalie was so wonderful and patient with my questions. She walked me through every step of the…read moremoving process and followed-up with phones calls for my convenience. I would definitely come back and rent another space with Public Storage entirely based on Nathalie's customer care!

Amazing service, spoke with girl cece .polite. When she has some customers on the phone , she'll…read moretry multi-takes with other customers. Keeping the storage space very clean. Value that could talk to her more