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    Extra Space Storage

    5.0 (2 reviews)
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    Vehicle storage

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    1 year ago

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    1 year ago

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    Two Men and a Junk Truck

    Two Men and a Junk Truck

    (4 reviews)

    . After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

    My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie

    Roy & McCoy Moving - Broken dining table keg

    Roy & McCoy Moving

    (4 reviews)

    DO NOT RECOMMEND! The owner had an attitude with us for no reason when we asked a question. He and…read morea worker got into an argument in our living room. Much of our furniture was damaged or outright broken. They damaged our walls and floors. There was little care taken with our property and belongings. They left trash piled in our garage and we were not told it was there. One worjer kicked our couch pillow across the floor. Just awful service and customer service. Only one worker seemed professional. Mind you the boss was present. Save yourself the stress and not use this comapny. Awful.

    I've moved a lot. (military) I know how to pack and organize. When these movers came all that was…read moreleft to do is simply pack up the truck. I made a HUGE mistake by hiring these movers on 7/19/2025 They packed up their truck with my belongings and as a result, they damaged my real leather couch and bent a tiffany floor lamp. They also messed up my how my bulbs hang on my Moroccan lamp. After the move I noticed that they didn't even bother to put the legs on my sofa bed and broke the piece that turns the sofa bed out. Now, ask me if I was reimbursed for these damages. The answer is no. I sent and they took 3 sets of pictures and I sent two claim forms at different times and still no response except to ask me to send it again, because they lost it. I simply got tired to me doing all the work. Nothing. Ignored. I have never been or felt so ignored by a company EVER. They're work is subpar. I should've hired another company, but I was just trying to patronage a minority company. They're quality was below average. They are overpriced for the quality of the work. They did not meet my expectations and even as I speak, I'm still finding nicks and scratched that were not there before. STOP and find another company. They're from New York They may change they're name. Be sure and vet them well. By the way they go by BIG MOOSE MOVING now and MCCOY AND SONS moving. They split up. Reviews were so bad....they had to change they name. Same company tho.

    Raleigh Moving Company - The best guys!

    Raleigh Moving Company

    (43 reviews)

    An absolutely outstanding experience! I didn't know that moving could be this smooth and…read morestress-free. Raleigh Moving Company knocked it out of the park from start to finish and I highly, highly recommend them! I was looking at several moving companies in the Triangle for a long-distance move across multiple state lines, and after speaking with Sapphira, I knew Raleigh Moving Company would be my choice. She was so professional and informative, and I was really impressed when she told me that the company employs their movers full-time, and that many of the movers have worked for the company for years. The company is easy to get ahold of when you have questions, and everyone there is communicative and helpful. Sapphira was so helpful in coordinating logistics and answering complicated questions, and was so gracious and flexible when I had to change my move date. We also did a virtual walk-through the day before my move, so that she could be sure the team was fully ready for everything the following day. My movers were Travis and Wilson. Wow -- what a team!!! They were so professional, so courteous, and very experienced. It was clear that they really knew what they were doing, and that they were invested in the success of my move and in making sure I was happy with everything. They worked so hard and went above and beyond in multiple ways to help, and to make sure that everything was done correctly and to my specifications during both the move out and the move in. They were thoughtful and careful in how they approached everything. Because of their hard work, hustle, care, and expertise, what could have been a stressful couple of days was smooth and easy! And it was such a pleasant experience to work with a team who were not only so experienced and efficient, but also really nice guys. This is the best moving company I've ever worked with, hands-down. Thank you all for such a great experience!

    I was very pleased with Raleigh movers. They packed and moved me to Burlington NC. The team was…read morekind, experienced and professional, my move went smooth and I had no issues. I would highly recommend.

    Extra Space Storage - selfstorage - Updated May 2026

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