. After doing a virtual walk thru of everything I wanted to move, the sales rep gave me an…read moreestimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me if you want to save money pack as much of it as you can and we'll pack what's left. We packed up 90% of the house. There packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00. After the move the price was $800 more than what was quoted to me because they said we were 3000# over the estimated weight price. I can see being off by 1000# but 3000#? When I contacted the "franchise manager" Chris of the Garner, NC office, he told me he would look into it. Waiting for his reply verbally never came. A week later I received an email from him basically saying " tough shit" and he charged my credit card. The balance of the move with the additional $800. What better way to get your business. They give you the cheapest quote and charge you a deposit then after the move is done they tell you your weight is more than they said it was. That goes for the packing portion also. If they would have packed my entire 2300 sq ft house how do they come up with $1500-2000 quote? It would have taken them at least 4 more hours to pack the whole house and would have been much more than quoted. These guys under quote there prices to get your business. When they do the job the price is considerably higher. Go with someone else. What is the purpose of a virtual walk thru when it means nothing to the final bill? I knew it was an estimated weight but being off 3000# is unacceptable.

My mother had to move out of her place that she lobbed at for 30 years. In Raleigh. The estimator,…read moreMike was really patient with our constant changes to the inventory list. The movers, Benjamin & Maliki, were on time, kind, and also patient with us. They wrapped everything very well & met me in Rhode Island a few days later. They were all really easy to work with and made this huge move much smoother for us. Thank you guys! Katie

I had to move my classic car from NY down to NC. I was not able to be at the location when the car…read morearrived, but Cleveland Road Super Storage went above and beyond to help me out. The manager, Mark personally reached out to me multiple times to ask what he can do to help, told the entire facility what was going on and even offered to come in on off hours to personally move the car into storage safely so it wouldn't be stuck out on the street. Everyone in the facility has been helpful and kind. I would highly recommend this facility to anyone who needs storage. I don't write reviews very often, but I felt the need to write one for Cleveland Storage because hard work and going the extra mile to make life easier for people should be rewarded.

I was moving from AZ. to NC. and before doing so contacted the Mgr. who was Mark regarding storage…read moreand dropping off the Uhaul truck. From start to finish everything was perfect. I was driving across the states with a very sick husband and needed still to find a place to stay while looking for a home so needless to say having all my questions answered and having a storage unit all ready for me was one less thing on my mind. When I finally did get to meet Mark I had many questions that had nothing to do with the storage he was just the best on helping. What an asset he is to this company. Thank you Mark and Cleveland Road Super Storage Barb C

Thank you so much for helping me move from Hillsborough.To Durham North Carolina, your service was…read moregreat.You were on time and kept good communication

Really dissatisfied with the services that I received from this company. First, the movers showed…read moreup a month early for some reason and I had to send them home. When the actual move day arrived, my movers never showed up. I was told that my crew never showed up for work that day. They tried to reschedule the service for another day but after many calls and nearly 8 hours later I finally got them to send a crew. The guys that eventually came out were actually pretty good. They completed a move with a pretty difficult set of stairs with ease. At the end of the day, there was no discount/compensation offered for the issues. It seemed like I was talking to a different person on the phone each time. Very poor customer service. Will definitely use a large, insured company for my next move.

0 stars -- would give zero if the platform allowed…read more On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry -- including pieces of deep family significance passed down through generations -- was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated -- verbatim -- "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.

I would give 10 stars if I could. John, David and Tino were excellent. Friendly, professional,…read moreclean and efficient. They took great care of all our treasures. I highly recommend them for you next move.

I would not recommend this company. They moved out our neighbors and in the process damaged our…read moremailbox. After contacting them, I was reassured that someone would come out to look at it. After many follow up calls, I received no response. If this is the way they handle a mailbox, I cannot imagine what would happen if they damaged furniture or other items during a move. They will never get our business nor the business of anyone we know.

I've struggled for a while with what to write. Our experience with UPwright Moving was less than…read morepar. The quote and scheduling of the move was the only easy, good part. After that, things went downhill. And quickly. We were to move out Tuesday, Sept 12 (starting no later than 9am) because closing on our home was at 2pm and we were to move in to our new home on Wednesday, Sept 13 right after closing. First of all, the movers were 20 min late on the first moving day. Never even called. I called and was told they were almost there. Then they had to do a walk-through and paperwork, so moving didn't start until 9:45. After the guys moved some stuff, they kept sitting in garage watching the rain instead of bringing items downstairs. They said they couldn't work in the rain. Finally they "finished" at 2:05, were paid, and I was able to finish cleaning. We had to load my car and store several things at a neighbor's house because they ran out of room on the truck. Then, they were to meet me at the new house after closing the following day. Again, they were late. Still no phone call. I called and the owner said it was his fault and he told them the wrong time. They finally got there, "finished" unloading the truck, were paid for the 2nd day, and left. Upon unpacking, we noticed they used boxes in my youngest daughter's room to hide her dresser. They had beaten it up so bad the paint had come off. I had just painted it 2 weeks prior at the old house for her new room. What was worse than messing up the paint, they found a can of paint (at the new house so it didn't match) and "touched up" the places on the dresser, even painting the metal french provincial hardware. I immediately sent pictures and asked for someone to call me the very next morning. No one did. So, I called AGAIN. When I called to complain, they thought I was crazy until both Wright brothers came out and looked for themselves. The dresser was AWFUL. They agreed and said the mover got scared when he saw how bad it got beat up in the truck. They didn't have time the day before to wrap it. He told me they'd take care of it and for me to call them when I found the right paint. I left him a message when I found the paint a few days later to get it repainted and no returned call. Called the next week and was told it'd be another 2 weeks before they could send him out. I called his personal number back again and left another message. This time, he called....saying he never got my message although I showed him proof on my call log. He said he could be out in a couple of days. Finally he came out and get it repainted. After all of this, we have since found... A hidden, broken plastic bin in attic with broken keepsakes on attic floor. Tons of boxes/bins still in garage that were clearly written to which room they go. Boxes in wrong rooms because they carried 3-4 boxes at a time. Recently got our Christmas decorations down from the attic and they had stacked tons of heavy boxes on top of my ornament bins(clearly started attic and VERY FRAGILE on the bins) causing all of my Winnie the Pooh blown glass ornaments {that my grandparents gave me} from childhood to break. Needless to say, very disappointed.

I had to store a bunch of boxed items for a while, and this facility was less than 10 minutes from…read moremy house. I ended up getting a 6' X 10' climate controlled space. The indoor part of the facility used to be a supermarket or department store, so it is quite large. The whole place is clean, well lit, and the air conditioning is better than I expected. Nicely cool in the summer, and comfortably warm in the winter. My unit was on the end, right near the curbside door, but I noticed looking down the aisles that they are very wide, if you wanted to access your unit while the tenant across did the same, there would be no problem. The roll-up door worked smoothly, and the built-in lock eliminates having to buy or supply a padlock. There are always plenty of flatbed carts available. Not 24 hour access, but you can get in 7:30 am to 10 pm every day, holidays included. Office staff very friendly and helpful, and the managers live onsite. Even when the office was closed, a few times when I went to my unit, I saw one of the managers, so they don't close up the office and disappear. Although I didn't have a need for it, I noticed they have plenty of room for outside storage (like vehicles & equipment) and again, it is clean and well organized. If I ever need storage again, I will definitely return here.