Everyone was nice and I easily extended my reservation multiple times over the phone. The bill was…read morescary, but that's because I had the car out for over a week. Linda shuttled me home, she is the coolest! She made my day by being kind and friendly :)

I have rented from Triangle Rent A Car on many occasions for our catering business and everyone of…read morethe experiences have been seamless! They are professionals, the vehicles are always clean and ready to go when I arrive for my pick up, and they are less expensive than their competition with much better service!

They were extremely kind and patient with me when I had trouble with my 24/7 self service! Also the…read moretruck was very clean. Would recommend to anyone!

My mom and I reserved a moving truck, but we weren't sure of the details. Vaughn was very patient…read moreand kind while we considered our options. He made some calls to figure out which trucks were available at other locations in the area. Once we decided, he helped me adjust the mirrors. It was very nice to be served by someone who was personable and wanted to make sure we got what we needed.

The customer service here was outstanding. I visited this location to purchase a dolly and my truck…read moreended up on fire in the parking lot. Dominic helped me so much getting the fire put out. After that he helped me get a plan to put my car on a trailer so we could get it home. He helped us along with a lot of the other employees there to roll my truck onto the trailer and secure it. They all did this very professionally and were all super kind and thoughtful throughout the whole experience. The process to rent the flat bed was made super easy by the person working at the front desk. Alexsis was very helpful and knowledgeable throughout the entire experience. The rerun of the trailer was also very easy, there was a lot of trailers and trucks in the way and one of the employees offered to get in and back it in for us. Overall 10/10 experience, everyone was very kind, knowledgeable and experienced.

Disgusting money grab. I filled the gas to the line (after only driving 29 miles anyways). They…read moresaid it was slightly less which apparently results in a $33 difference for what they said was 2 gallons off. Truck we rented has bumper falling off and was not clean on the inside after being reported as such. Two bottles on the ground. Dirt in the back. Do not take your business here, they will take your money and offer you little quality.

When in a pinch, this spot really came through to provide me a U-Haul when I couldn't get one…read moreanywhere else. I was lucky enough to find them on yelp while searching for U-Haul. The service at the front desk was decent, but what can you expect. The U-Haul was clean, the pick up procedure and operation was easy, and the return policy was great as well.

Save yourself a headache and go elsewhere!…read more Some of the worst customer service I've ever experienced! I would leave zero stars is possible. The person who "helped" me was Kine. I use that word very lightly, because he wasn't helpful at all. It took over 30 mins to pick up the truck that I had reserved online. He was completely rude and wasn't in a rush to help at all! Coming here, you better not be in a rush, because he moves at his own pace. Not only was the gas tank empty (contract said it was 3/4 full) but I had to go inside and grab my own dollies that we supposed to be in my rental. Then later that day I called to get some questions answered and he was completely rude on the phone. I will never use this place again. There are way too many other places around, that want your business!

We had a reservation for a 26ft box truck with liftgate which is hard to come by and had been in…read morecontact the whole day prior getting what we were told by Kenyetta we needed to get in order. So we drive a 100 miles to get the truck early as hell in the morning so we get there when they opened since she had previously stated they will give it away by noon even tho our reservation was for noon. We need the truck so we comply and when we get there there Kenyatta says that she never received the certificate of insurance ( later I was showed proof that she did) and after sitting there for 2 more hours getting insurance verbiage corrected on the policy she then has an issue with my credit card and instead of just holding the deposit on the credit card she wants to hold the whole amount. I get my father's credit card which was told by the other reps while getting the card number it was ok but upon telling her she cannot accept his card because he's not renting. Meanwhile there's thousands of dollars in my business acct but my credit card limit will only cover the deposit. What's the point of having my own full coverage insurance on the truck, they have insurance on the truck they have the business acct with more than enough in it but you need my cc to cover it too?! I should have known when I got there and she said she didn't have the insurance that she was giving me the run around and probably was trying to keep the truck for herself or someone she knows since they are so scarce right now and she was so keen to tell me about her own business she owns. Anyways they wasted my time and money! The judgement is real!

Removed, so I'm putting my review back…read more Travis, Quan and Bruce The guys arrived 15 mins early and helped me pack 3 floors of "living" into a 26 foot truck. They also stopped on the way at a furniture store and picked up additional furniture. Drove to my new location and unloaded everything in less than 2 hours. Travis is an absolute professional and strategic in placing items in the truck to maximize usage. Bruce is a joy and charming as charming can be. Quan is an absolute gentleman and wrapped everything meticulously. These guys are awesome. I could not have made this move without them.

My wife and I chose Safe & Sound Moving Company for our move from Chapel Hill, North Carolina to…read moreAtlanta, Georgia. We chose Safe & Sound because of the company's stellar Yelp reviews and its average Yelp rating when compared to other moving companies in the Triangle. Safe & Sound seemed like a safe bet and I'm happy to report that it was. We moved from a two-bedroom apartment to a two-bedroom condo. We added on: (1) a stop to drop off furniture at my parents' house in High Point, North Carolina and (2) haul-away of some items in Atlanta. The total cost for everything was $4,075, broken down as follows: * 2 movers + equipment, loading in Chapel Hill (1 hour, minimum) - $155 * 2 movers + equipment, loading in Chapel Hill (0.5 hour, additional time required) - $77.50 * 2 movers + equipment, unloading in High Point (1 hour, minimum) - $155 * 2 movers + equipment, unloading in Atlanta (1 hour, minimum) - $155 * Deposit for travel and truck - $50 * Haul-away (junk removal) of double mattress, double box spring, bed frame, one standard dining room chair, and torchiere floor lamp - $125 * Remainder of balance for travel - $2,875 * Additional cost/payment - $182.50 * Tip for mover 1 - $150 * Tip for mover 2 - $150 A $485 total deposit was due upfront to secure the reservation. We asked for the movers to show up at a specific date and time. We paid the $485 total deposit 26 days in advance with a credit card. The rest ($3,590) was paid via multiple Zelle transactions after we arrived in Atlanta. In hindsight, I think I may have overpaid $50 because the $50 deposit for the travel and truck was included in our $485 total deposit. I believe that same $50 was included in the remainder of the balance for travel. In other words, I think the $2,875 above should have been $2,825, but I could be wrong. Also, in my stress and exhaustion from the move, I forgot what the additional cost/payment of $182.50 was for. It made sense at the time, when I signed the form ("Uniform Household Goods Bill of Lading - 35 Miles or Less") after the move was complete. I was just happy it was over and that my wife, the movers, and I all made it safely to Atlanta in three separate vehicles on moving day. I do think all of the costs could have been communicated more clearly in writing for our understanding. Money aside, as for the move itself, it generally went well. We scheduled a 9:00-10:00am arrival window for the movers. This was on a Wednesday. We were packed and ready to go at 9am. Unfortunately, the movers were delayed and showed up around 10:45am. They arrived in a 26-foot white Penske truck. It's my understanding they rented it that morning. While it was overkill for the amount of stuff we had, I believe it was the best available truck at the time. It looked new. The movers were Hamza (lead) and Sula. They were great. Very kind and polite. These were young guys in their early 20s. They both wore Safe & Sound T-shirts. They worked hard, quickly and carefully wrapping and protecting our queen mattress and furniture with stretch wrap and blankets, and moving all sorts of heavy boxes and miscellaneous items (e.g., my awkward and heavy standing desk system, computer monitor, office chair mat, torchiere floor lamp, vacuum cleaner) from our third-floor apartment with no elevator on a hot summer day. At the loading site, we treated them to cold Gatorades. It took them about 1.5 hours to do the load in Chapel Hill. We left Chapel Hill around roughly 12:30pm. Hamza ran the show. We made it clear which items were to be dropped off first in High Point and which items were going all the way to Atlanta. No issues there. My parents were very happy with Hamza and Sula's work at the unload in High Point. The two made it to Atlanta around 10:00pm and the unload in Atlanta took less than an hour. Long day. My wife and I made it to Atlanta earlier - around 7:30pm. Unlike Hamza and Sula, we did not stop in High Point. We wanted to get to Atlanta before them so we could get the condo ready for the unload. It worked out. Hamza told me they were going to try and drive back to Raleigh/Cary that night! Only one of our items, a shoe rack, was damaged. All things considered, not a big deal so I didn't bring it up. I can remember three other moves I did with three other moving companies and one item was damaged in each move. It happens. For the haul-away, I only mentioned the mattress and box spring. I added on the other items when I saw them in Atlanta. They didn't charge me extra for that, which I appreciate and must mention here. I sent the tips directly and individually to Hamza and Sula for a job well done. As for scheduling and payment, my wife and I communicated with Jaber (a.k.a. Omar), the owner of Safe & Sound Moving Company. Jaber was on top of everything and quick to respond via Yelp messaging, text messaging, and phone calls. Thank you, Jaber, Hamza, and Sula!

Over 6 years after my first time working with Iquan, I called him again for my move from Apex to…read moreHolly Springs, and the experience was great yet again. His team was punctual, quick and took care of our belongings. It was actually me that felt like I wasn't as prepared for the move. Give Iquan and his team a call for your move - he's just a great person overall and amazing to work with.

We just used Tru Movers for the second time (5th time between my family and I) and they're solid,…read morepriced well, and very professional. We appreciate that they make it a priority to protect your belongings and house. I'd highly recommend!

Great people like Ricky at the Geer Street location makes this location a great choice. He quickly…read morefollows through on inquiries and problems, and works really hard at keeping the facility and rental trucks clean. Ricky is a great person to go to if you need help renting a storage unit or moving van. Security Self Storage North Durham is the best pick in the area for storage and rental trucks because of the outstanding service you get there.

I can't say enough positive things about Ashley at the 1601 E Geer Street location. I had to empty…read more2 storage units my late husband had used and I didn't have the number of the units or the codes to get in Ashley reviewed my documents giving me access to these units and within minutes I was able to get into the units. Ashley is professional, kind, patient with excellent customer service skills. Ashley - you are the best. Additionally the property and the storage buildings and facilities were clean, climate controlled and comfortable. There is ease in and out of the buildings, wide hallways, and great lighting. I will definitely be back it I need storage again!